WatchObsession Reviews 

162
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I wanted a new strap for a Briston Clubmaster. The watch came with a military strap, which I didn't really like. The watch has a tortoiseshell coloured case. With help from the team at Watch Obsessi... See more

Rated 5 out of 5 stars

Easy to find exactly what I needed. Kept informed about a slight delay as they worked to source another delivery from the manufacturer. Item was then dispatched immediately, postage was very fast and... See more

Rated 5 out of 5 stars

Decided I needed a butterfly clasp instead of a buckle for my watch so I found myself at WatchObession. Ordered the buckle and it was delivered promptly however I had ordered the wrong size - my fault... See more

Rated 3 out of 5 stars

I have no complaint with Watch Obsession as a business based in the UK - but, if they are going to sell watch bands etc to far away places like Australia - perhaps they might tell you if you tick Fr... See more

Company details

  1. Watch Store

Written by the company

Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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4.7

All reviews

(162)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

I ordered an alligator strap on Friday afternoon in the week between Christmas and New year, fully expecting delivery in about three or four days. It arrived the next morning. Superb service. Oh, and it's a lovely strap as well and my wife is delighted with it.

December 30, 2017
Unprompted review
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Rated 5 out of 5 stars

Gary and the guys at Watch Obsession …

Gary and the guys at Watch Obsession are just fantastic to work with, even when buying an Omega watch sight-unseen from a different country. They are consummate professionals and made sure everything was in perfect order when shipping the watch half-way around the world, took care of things right up until it was on my wrist, and all for a price that nobody else could beat. If anybody is thinking about buying anything online, especially big purchases, have no fear...you won't do any better. I'll be back for sure. Oh, and the watch is simply beautiful. Thanks again!

November 29, 2017
Unprompted review
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Reply from WatchObsession

Glowing review, thank you ever so much Bryce

Rated 5 out of 5 stars

Watchobsession first purchase

Just received my first watch strap order through watchobsession and I couldn't be happier with the product. High quality item and exactly as described. I would definitely recommend this company.

October 4, 2017
Unprompted review
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Reply from WatchObsession

😀 Thank you for the kind words Michael

Rated 5 out of 5 stars

Outstanding service from the outset.

Outstanding service from the outset.
Great choice of quality watch straps fairly priced. Excellent communication and first class delivery. Cannot fault in any way. Will absolutely recommend and use again.

August 18, 2017
Unprompted review
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Reply from WatchObsession

Thank you for leaving a review Brady 😀

Rated 5 out of 5 stars

Great Customer Service

Chris B has been extremely helpful - picked up on the comment I left with my order and advised that the strap and clasp I ordered wouldn't work together. Fast forward a few emails (with me being indecisive) and he sorted everything for me, and was patient the whole time.

Nice website and stock, too.

July 25, 2017
Unprompted review
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Reply from WatchObsession

Thanks for the review Matt, glad we could help 😁

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Rated 5 out of 5 stars

Brilliant service

Great price, and service better than my Authorised Dealer!

Gary kept me informed at all stages of the purchase, thanks Gary!

June 30, 2017
Unprompted review
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Reply from WatchObsession

😀 Thank you for the review!

Rated 5 out of 5 stars

Excellent Service

Excellent service and follow-up. Super fast hassle free delivery from UK to Turkey via UPS Express. Ordered on the Thursday and received the strap the next day.Highly recommend dealing with this company.
Thanks.
Andre de Munnink

March 13, 2017
Unprompted review
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Reply from WatchObsession

Thank you for the review Andre 😀

Rated 5 out of 5 stars

Great Company

My order was processed promptly and received the following day. The one query I had was answered professionally by a very friendly and helpful member of the Watch Obsession team.

February 16, 2017
Unprompted review
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Reply from WatchObsession

Thank you for your kind review, we are always happy to help!

kind regards
Debbie

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Rated 5 out of 5 stars

Great service

I needed a new strap for my old Avia watch. The website was easy to navigate and there was a great choice of straps - with plenty of detail to identify the one I needed. The delivery was swift and the product well packaged.

February 14, 2017
Unprompted review
Rated 5 out of 5 stars

excellent all round sevice

a delight to use .easy to navigate through their website.. excellent quality products .notification of when your item has been dispatched.prompt delivery too... excellent after sales service too.can't be more helpful to assist you in any way .. I ordered the wrong size isofrane. no problem whatsoever .I've even bought another today. brilliant

January 26, 2017
Unprompted review
Rated 5 out of 5 stars

JPM Straps

Great selection of JPM Straps w/ competitive pricing & great selection. Just what I was looking for, shipping took a little while more than expected but it's here & the craftsmanship is top notch, fits perfect & the color & texture is spot on.I'm a Strap Hoarder so I know a little something about straps.If your sitting on the fence about a JPM straps jump on down & order 1 you wont be disappointed.
Thanks WO. I will be back for more.

Cheers
William

January 13, 2017
Unprompted review
Rated 5 out of 5 stars

Great Experience

Bought an Omega Speedmaster from Watch Obsession.
Great to deal with Mathew and Gary. Always replying to my emails and keeping me updated.
They managed to get my watch to me before Christmas on a short time frame.
Very happy with my experience, I would recommend watchobsessions to anyone !

December 28, 2016
Unprompted review
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Rated 5 out of 5 stars

Superlative

Finding the site was my first stroke of luck, the website and selection is incredible , I had to limit myself to buying 7 items 😬, considering the time of year I expected to receive my goods after Christmas but deliver was faster than a 'Rat up a drainpipe ' !
I would have rated 6 stars had there been that option , well done watchobsession 👌👍

December 20, 2016
Unprompted review
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Rated 5 out of 5 stars

Fantastic service!!!

Absolutely Fantastic customer service and free next day shipping on UK orders over £100 placed before 3pm :)

This is the way online buying should be like!!!!!!
Highly Recommended!!!

Sincerely Appreciated :)
David

November 28, 2016
Unprompted review
Rated 5 out of 5 stars

Very good

My second time shopping with Watch Obsession and I highly recommend. Great website, quality products and exceptional service. Very nice to shop from a company that really makes you feel that they care about you and their products.

November 14, 2016
Unprompted review
Rated 5 out of 5 stars

Great service & price

I have just finished unpacking the watch of my dreams, an Omega Seamaster. From the day I emailed the company for delivery information and price I have found nothing but praise for this company. They maybe a small team but are truly dedicated to the love of watches and ensuring the customer needs are well looked after. I am absolutely delighted with the watch and would highly recommend WatchObseession to anybody seeking to buy a quality watch with excellent service at a competitive price.

October 21, 2016
Unprompted review

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