Wazamba Reviews 

1,057
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with payment and withdrawals, frequently experiencing long delays or denied payouts. Customer service was often criticized for being unhelpful, providing templated responses, and failing to resolve problems. Some users also faced account-related issues, including unexpected closures or blocks, contributing to a perception of untrustworthiness. However, some customers also noted positive experiences. A few people mentioned quick deposits and withdrawals, with payments arriving within expected timeframes. Additionally, some reviewers found the customer support helpful and responsive, and appreciated the website's games.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many reporting significant delays and issues with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing frustration... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing strong dissatisfaction due to... See more

Staff

People report ambiguous experiences with staff, with some customers expressing significant dissatisfaction.... See more

Service

Users describe ambiguous interactions with service, with some reviewers having a very negative experience,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Stay away from Wazamba! I asked them to close my account due to gambling addiction, and they reopened it without my consent. This caused a relapse and financial harm. Completely irresponsible and u... See more

Company replied

Rated 1 out of 5 stars

I need to change my review of this casino. I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €... See more

Company replied

Rated 1 out of 5 stars

Estolio Limited runs many different casino sites. (Include Alf casino) I had always problems to withdraw large amount when i have won as they changed my vip level dramaticly to be able to withraw... See more

Company replied

Rated 1 out of 5 stars

Another update on my previous 2 reviews- today marks the 10 days and no withdrawal. I get the same templated excuses please be patient, sometimes there are delays or there is a issue with the payment... See more

Company replied



Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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2.6

All reviews

(1,057)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still waiting for my money

I still waiting for my money, I m very angry because for the deposit not problem but for whithart you money you have to wait 3 days I don't understand????????

July 27, 2025
Unprompted review
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Reply from Wazamba

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The wazamba.com team.

Rated 1 out of 5 stars

My money was confiscated and my account closed in less than 24 hours.

On June 1, 2025, I opened an account with Wingaga, depositing approximately $108 USD and betting everything on a soccer combo, with a 4.0 factor. Today, June 2, 2025, I tried to log into my account, and the site told me that my account was under review due to an "administrative decision" by the sportsbook. Upon contacting support, I was told that my account had been closed due to an administrative decision by the casino. I was given no justification or reason as to why my account was closed due to an administrative decision by the casino. Support told me that if my bet was a winner, my money would be deposited. Given the behavior this casino displayed toward me, I highly doubt I will get my money back.

Also, I find it unusual that they don't have a "Draw No Bet" market for soccer bets. The "Draw No Bet" market for soccer is available at almost all sportsbooks.

Given the above, I do not recommend using this casino at all.

July 2, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The wazamba.com team

Rated 5 out of 5 stars

Everything worked GREAT and I'd play again

One of the BEST casinos I’ve played at. Games, layout, support, everything worked GREAT. No issues with payments or gameplay. Will definitely return.

June 27, 2025
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team.

Rated 4 out of 5 stars

Decent mobile play but live games lag

Used mostly on mobile and everything worked fine for the most part. The only downside was some lags while playing live casino games. Still a nice experience and I'll keep playing here.

June 26, 2025
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team.

Rated 5 out of 5 stars

Quick and helpful support that solves issues

The support team at Wazamba is honestly one of the best I’ve dealt with. Every time I had an issue, they fixed it quickly and professionally. Great service.

June 24, 2025
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Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team.

Rated 5 out of 5 stars

Great live blackjack and reliable casino

I was genuinely surprised by how nice and interesting this casino turned out to be. The live casino section is excellent, especially for live blackjack, which is my favorite casino game. Good experience overall.

June 23, 2025
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Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team.

Rated 5 out of 5 stars

Good Experience

I have good experience with this site. Its easy to use and support agents are very helpful especially Jasmine.

June 23, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team.

Rated 5 out of 5 stars

Better than expected, solid experience overall

Tried Wazamba just a few weeks ago and I was honestly surprised. Good game selection, fast payments, and the site runs smooth. I’ll stick with it.

June 22, 2025
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team.

Rated 4 out of 5 stars

Fun site 2 play at but not many wins yet

been playin here for a bit n love the vibe. gd layout n fast lds. just wish luck was on my side. fun time still, even w/o the wins.

June 22, 2025
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Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team.

Rated 5 out of 5 stars

I mostly play for fun

I mostly play for fun, and Wazamba gives me exactly that. It’s easy to use on mobile, has loads of games, and keeps me entertained whenever I log in.

June 18, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 4 out of 5 stars

Site runs well on mobile but needs more games

Wazamba looks great and works without problems on my phone, which I really appreciate. Only thing is, I think the game variety could be improved a bit, I was expecting more options.

June 17, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 1 out of 5 stars

So disapointed

Yesterday I decide to gamble a bit on slots. because I self exclude my self from casino on some bigger provider, I made new account on Wazamba. I didn't take any bonus, I just wanted to gamble. I made 4 deposits with skrill - total 1.650 €. I finish with 1.500 € ( 150 down ). I wanted to withdraw, but it says I can only withdraw 500 €, and it will take few days. I deposited with Skrill, and I can not understand why withdraw is not made in few minutes, like at all bigger casinos, where I am using skrill. I played pragmatic slots with bet from 2 € to 8 €. What would happened if I would hit 50.000 €? I would need 1 year to withdraw funds??? So unprofessional, I am so disapointed. Never again on small casinos. Never

June 12, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The wazamba.com team.

Rated 5 out of 5 stars

Thank you for your help

June 12, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 5 out of 5 stars

Garry was a big help for me

Garry was a big help for me. He is very good.Thank you,sir Garry .

May 30, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 2 out of 5 stars

Slow and Long withdrawal periods unfortunately outweighs any good the site has

Playing live games was good, no lag and smooth. Slots don’t seem to payout as well as other sites but interface wise no problems. My biggest issue with Wazamba is the time it takes to withdraw funds and probably why I may not play there anymore.
They make it really easy and fast to add money to the account, but when you request a withdrawal, it takes them 3 business days excluding weekends, according to their staff, to transfer the money out, even by crypto, which should take seconds/minutes. So if you want to withdraw on a Friday, you’ll have to probably wait till the following Wednesday before you get your money. From personal experience, other sites like Coins.game transfer instantly amounts in the thousands, and for $10k and above, it is done in less than 2-3 hours at the most. My transfer of $1k from Wazamba is still pending since about 4 hours ago, so let’s see how long it actually takes.

May 29, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The wazamba.com team.

Rated 4 out of 5 stars

Nice game variety but slow site performance

My experience with Wazamba has been quite enjoyable overall. There is a strong variety of games and the interface is easy to navigate. However, the site does tend to load rather slowly on both mobile and desktop, which can be frustrating at times.

May 28, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 5 out of 5 stars

Loving the live casino and will keep playing

Been spending most of my time in the live casino and honestly loving it. Good range of games and the dealers are cool. A good experience, and everything just works. I’ll be sticking around for sure.

May 27, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 4 out of 5 stars

this casino has a great selection of…

this casino has a great selection of games, no doubt. but finding them could be easier, no filtering option to help find games by features or themes. a bit more organisation would help a lot. still, once you’re in the game, the experience is good.

May 27, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 4 out of 5 stars

Good slots and nice site, payouts bit slow

Wazamba’s a trustable site, looks good, runs fine, and the slots are fun. Got lucky with a few wins too. Only bad thing is that payouts could def be quicker and maybe lower the min withdrawal a bit. Other than that, no major complaints from me.

May 24, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 4 out of 5 stars

KYC took a bit, but had fun after that

So the KYC was kinda slow and a bit of a hassle, not gonna lie. But once I got through that, I actually had a lot of fun here! The games are wild, heaps of different ones to try out and I didn’t get bored at all. Pretty chill casino overall.

May 23, 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

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