WCF Fuels North East Reviews 

218
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Dreadful experience - ordered on 21st January with delivery date of 4th February. Told on 3rd February by their head office that oil won't be delivered on time, no estimate on time other than a few da... See more

Rated 1 out of 5 stars

Would be zero stars if available. Absolutely useless. Failed to meet their delivery date two weeks after the order was sent and are still unable to give a delivery date of less than a further week. C... See more

Rated 1 out of 5 stars

DONT BE MISLED BY THE SO CALLED CHANDLERS “BUYING GROUP” THEY ARE MORE EXPENSIVE THAN SOME OTHERS AND CERTAINLY NO CHEAPER! Very misleading! You DO NOT get your heating oil any cheaper because you are... See more

Rated 5 out of 5 stars

Following a recent call from Lisa we were able to take advantage of the present low heating oil prices. WCF always provide excellent service and this is just one example of their high level of custome... See more

Company replied

Company details

  1. Heating Oil Supplier
  2. also in
  3. Diesel Fuel Supplier
  4. Fuel Supplier
  5. Kerosene Supplier
  6. Petroleum Products Company

About WCF Fuels North East

Written by the company

WCF Fuels North East is a leading UK supplier of commercial fuel, home heating oil and oil for agriculture. We have extensive fuel oil storage facilities across the North East of England where our modern fleet of tankers are based. This enables us to deliver fuel more efficiently throughout the region. We only work with reliable heating oil suppliers, who are committed to getting your fuel to you on time, for at affordable price. We pride ourselves on delivering the best customer service combined with premium quality fuel oil to homes and businesses. We are also on hand with any advice you might need – from choosing the right fuel to the latest fuel price updates.

As a North East fuel supplier, we cover four large counties in this region including County Durham, Tyne and Wear, Northumberland, Cleveland and parts of North Yorkshire with a variety of delivery options available to suit you.

Our commercial fuel has been trusted by businesses for over 80 years which includes motor spirit, red diesel, white diesel, kerosene, lubricants and additives.

We have also been keeping homes warm since 1935 with our home heating oil, delivered straight to your door by our trusted employees across the North East. We offer standard kerosene heating oil and premium kerosene heating oil for both agas and boilers. Premium kerosene is a popular fuel for heating properties off the main gas grid.

Additionally, we supply fuel to agricultural businesses, proudly fuelling farms for over 80 years. This includes motor spirit, red diesel, white diesel, kerosene and lubricants & additives. Get in touch today to get a personal quote, tailored to the needs of your business.

If you’re interested in receiving a quote for commercial, agricultural or domestic fuel, please call us directly on 0191 5186770, fill in an enquiry form on our website or email us at enquiries@wcfnortheast.co.uk.


Contact info

3.0

Average

TrustScore 3 out of 5

218 reviews

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3.0

All reviews

(218)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleasant sales lady

Very pleasant sales lady. Delivery always prompt and efficient.

January 25, 2022
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Reply from WCF Fuels North East

Thank you for your great comments :)

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Rated 5 out of 5 stars

Always careful and prompt

Always careful and prompt, whatever the weather (within reason because my place is bad for snow so they and I are careful to watch the weather forecast and keep me topped up in advance.

January 25, 2022
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Reply from WCF Fuels North East

Thank you so much for your lovely comments, very much appreciated :)

Rated 1 out of 5 stars

Confused

In formed WCF that we had moved house out of the area 8 months ago so no idea why you are so pleased I have chosen you???

January 25, 2022
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Reply from WCF Fuels North East

I apologise that you have received an invitation to leave us a review when you are no longer a client. I will ensure this doesn't happen again. Thank you for your feedback.

Rated 5 out of 5 stars

Stop competing online with the prices…

Stop competing online with the prices the hardworking loyal staff can only offer. I will be paying more and keeping the locals in work as my own choice but I can’t help but feel like your wanting to get rid of them!
Hexham branch are part of the heart of the community

January 25, 2022
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Reply from WCF Fuels North East

Thank you for awarding us 5 stars! :) Our staff, as well as our clients, are the main priority here at WCF !

Rated 5 out of 5 stars

Been with this company for a long time…

Been with this company for a long time and they have never let me down, even when the snow was bad they always delivered.

January 25, 2022
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Reply from WCF Fuels North East

Thank you for your wonderful feedback, very much appreciated!

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Rated 5 out of 5 stars

Best service ever

Best service ever , nothing is a problem from ringing up and speaking to very pleasant people to getting the oil delivered by a very helpful and cheerful young man , perfect service

January 25, 2022
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Reply from WCF Fuels North East

Thank you for your great comments, really really appreciated!

Rated 5 out of 5 stars

Great help

Great help. Great service

January 25, 2022
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Reply from WCF Fuels North East

Thank you for awarding us 5 stars, very much appreciated! :)

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Rated 5 out of 5 stars

Fantastic.

Always first class service from WCF.

January 25, 2022
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Reply from WCF Fuels North East

Thank you for your great comment, very much appreciated!

Rated 5 out of 5 stars

System is efficient

System is efficient, staff always friendly and professional.

January 25, 2022
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Reply from WCF Fuels North East

Thank you for awarding us 5 stars, very much appreciated! :)

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Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. From initial contact on Friday to a delivery of fuel to our premises today I can't fault the service provided by WCF. A special thanks to Alison Waite who made the whole process seamless.

January 10, 2022
Unprompted review
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Reply from WCF Fuels North East

Thank you for your lovely comments, much appreciated! :)

Rated 5 out of 5 stars

Reliable

Reliable, prompt and courteous service and reasonable prices.

December 27, 2021
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Reply from WCF Fuels North East

Thank you for your great comments, much appreciated!

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