Wear Felicity Reviews 

1,428
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 176 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that customer support teams respond exceptionally quickly and provide genuinely helpful assistance whenever questions arise during purchases. Many people often describe the personalized memory items and jewelry as truly beautiful, meaningful, and well-crafted keepsake gifts. Some reviewers were not happy with severe delivery delays, extremely long waiting times, and orders that occasionally got lost. A few consumers also mentioned receiving items featuring surprisingly poor quality materials, broken clasps, or unclear pictures. Additionally, many people noted significant frustration regarding unhelpful responses when seeking refunds for customized orders.

What people talk about most

Product

Clients share ambiguous opinions on product. While some reviewers praise the items as beautiful,... See more

Customer service

People report ambiguous experiences with customer service, marked by a sharp division among reviewers. On one... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a wide divergence in satisfaction.... See more

Response time

Customers consistently note positive experiences with response time, highlighting fast and prompt replies... See more

Quality

Users describe ambiguous interactions with quality, as experiences are largely mixed among customers. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Because of an error by the postal service, I ended up not receiving my order when it was supposed to be delivered. I contacted them and they reassured me they would make things right if it had be... See more

Rated 3 out of 5 stars

The jewelry is really lovely. The picture quality is good. The reason I gave a rating 3 is the chain is very delicate, also soon after I ordered I notice they had the same picture on two of the four... See more

Rated 5 out of 5 stars

I had a hiccup with my PayPal that accidentally changed my address on the order to the local target instead of my address. I was so worried that my package would get sent there and emailed the team at... See more

Rated 5 out of 5 stars

With this being my first order from this company I had initially seen reviews that weren't the best but I decided to give them a try anyways. I am so glad I did. I feel like the jewelry is priced righ... See more


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jewelry Designer
  4. Jewellery Manufacturer

Information provided by various external sources

Wear Felicity - The #1 Animal themed jewelry website with over 50 different animal rings! Ships worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.5

All reviews

(1,428)

160 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap junk. Don't bother!!

I ordered a bracelet with a customized charm and a birthstone charm. The bracelet was cheap plastic and tiny. Neither charm was anywhere close to how they were pictured. The preview of my personalized charm photo upload looked nothing like the final product. They wouldn't let me return it because it was customized (badly!). I tried to review both charms separately on the site and my reviews do not appear. It seems they only post the 5-star reviews. Just a really horrible company all around.

August 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Good customer service

After many weeks of frustration over a bracelet never being delivered, I have been assured that the person this bracelet is finally going to receive a replacement.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

I had a little problem with my order…

I had a little problem with my order and even that I comunícate my problem a little late Customer Service was able to help me and also fix my order. Thanks what I received it’s so beautiful I really love this store and what they do.

August 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Recent purchase

I just have to say how HAPPY I am with this purchase! My sister and 2 older kids are going to be so surprised to see what is inside the gem. I am so pleased, I’m going to place another order for myself.

I as also surprised to see the order came from Mokena. I lived there for the last 35 years and moved 4 years ago to Arkansas!

Again, thank you so much.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and memorable bracelet

Jaelyn was awesome as I was having trouble adjusting my bracelet as this was my 1st order with the company. She went above and beyond with explaining. My grandson‘s picture came out just beautiful, and I love the opal on the side..Wear Felicity is a great company who stands behind their products and because of this, I’m getting ready now to order 2 more bracelets as Christmas gifts!

August 10, 2025
Unprompted review

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