Kalkidan was an efficient and hardworking cleaner. My grandma was admitted to hospital and her house was in a state, no questions asked. She got straight to work and transformed the place, we were i... See more
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Silviya was absolutely amazing! She cut and coloured my hair, and I couldn’t be happier with the result. She is so knowledgeable and shared some fantastic tips and advice that other hairdressers do... See more
Camilla was lovely and friendly. I would definitely recommend her. She was attentive to how I wanted my make up for the special occasions ie natural and not too heavy. It lasted the whole day and she... See more
Seamless service from using the app to the appointment. Highly recommend if you want a hassle-free and convenient beauty treatment. I got my gel nails done in the comfort of my home and I am looking t... See more
Company details
- Cleaning Service
- Cleaners
- Home Help Service
- House Cleaning Service
- Online Marketplace
- Render Cleaning Service
About Wecasa
Written by the company
Who are we?
We are Wecasa. We connect customers with tried and vetted cleaning professionals through our website in France, UK, Germany, Switzerland and Austria. Since the launch in 2016, we do that in a smart and caring way.
Contact info
8 Rue Livingstone, 75018, Paris, France
- hello@wecasa.co.uk
- www.wecasa.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 2 weeks
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SCAM COMPANY
SCAM COMPANY
When you post your job you will be matched with a highly rated and reviewed cleaner. Then the night before the clean, this will be 'cancelled' and you will be matched with a new cleaner with no reviews.
If you try to cancel this session, you will be told you have to PAY A CANCELLATION FEE when they have switched cleaner on YOU.
'customer services' are a joke, zero help, won't waive their fee and tell you to rebook.
WILL NOT DELETE CARD DETAILS - KEEPS TAKING PAYMENTS FROM MY CARD FOR CLEANS NOT DONE EVEN THOUGH THEIR WEBSITE SAYS ONLY PAYMENT TAKEN AFTER THE CLEAN
Absolute scam company, do not use them, don't give them your details.
I reccomend we casa
Highly recommend!
Easy booking process, prompt replies to queries, smooth customer experience, excellent service by assigned professional.
I had a wonderful experience with the…
I had a wonderful experience with the lovely Maria I woould book her again in a heartbeat she was lovely . Outstanding customer service.
Well worth it.
I'm happy that I finally booked a cleaner through Wecasa. I think it is a fair rate for cleaners and I was super pleased with the service provided. Great thorough clean and I will definitely use the same cleaner services again.
on time professional recommended
she gave me a very good massage...
There was an issue with the carpet…
There was an issue with the carpet cleaner which meant they couldn't clean the carpets. They did however continue to clean the rest of the house and gave me a refund of the cost of 1 hr as a goodwill gesture. Laura was completely honest and made me feel valued.
Feeling brand new
I would definitely use WeCasa again. A seamless booking service and great that you can directly communicate with the service provider
I don't have time to write long reviews…
I don't have time to write long reviews I'm really busy! stop pestering me to fill out forms please!
Really happy with results thank you…
Really happy with results thank you Sylvie
Eteri was absolutely fantastic and…
Eteri was absolutely fantastic and cleaned my home to such a high standard. Every room was spotless, and her attention to detail was incredible. She even managed to get every last bit of cat hair out of every corner of the house, which is no easy task with my two cats!
She was also so lovely with my cats and was friendly, professional, punctual, and respectful of my home throughout. It was such a pleasure coming back to a beautifully clean, fresh house.
I wouldn’t hesitate to book Eteri again and would highly recommend her to anyone looking for a thorough, reliable, and genuinely lovely cleaner. Thank you so much, Eteri!
Very bad customer service
Very bad customer service. The cleaning session has been cancelled without any prior information and I tried to contact Wecasa but no one helped.. They did not even answer my enquiries.
A massive thank you to the best hair…
A massive thank you to the best hair stylist, Shqipe! Booking a haircut with her before my birthday was definitely the best decision—and the best birthday gift ever 🎁. She created the perfect hairstyle that beautifully complements my face shape, and she gave my son a haircut that exceeded all my expectations!
Thank you, Shqipe, for making us look and feel so great! Highly recommend! ✨
Wecasa becoming incompetent
I have been using Wecasa for months now going smoothly. But lately I tried getting in touch with customer service to no avail. I couldn’t reach the customer care I was only answered by Ai. I requested a cleaner and it only came back after three hours to say cleaners not available. I couldn’t make another request and I have been Waiting for my refund so I can at least get to book another cleaner from another app. I am frustrated by the services lately. I feel bad for even recommending this app to people
A great style for my fine hair
Zahra was very good with knowing what to do style wise with my hair, which is very fine. Overall I was very pleased with the result. Zahra has a very nice manner and was calm during the hair appointment, which made it a relaxing time.
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