Searched for best options as our trip was for 3 people not 2. Good communication, and explained hotel locations and travel links well. Very happy with service provided by Rohan Ginotra. Really apprec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sparsh was extremely helpful in answering all my questions. He was very thorough when it came to explaining all the details of all we need to do. Very friendly 😊
Company replied
Had a lovely service from start to finish lav was helpful and gave us two extra nights for a good price, was friendly and polite would recommend using him for your group on voucher holiday. many tha... See more
Company replied
⭐⭐⭐⭐⭐ Fantastic service from Jatin! He was patient, knowledgeable, and went above and beyond to help us book our holiday. Nothing was too much trouble, and he took the time to explain all the options... See more
Company replied
Company details
Written by the company
From the romantic streets of Paris and Pisa to the Swiss Alps and Scottish Highlands, our dedicated team puts you at the heart of your vacation. We carry out in-depth research on every destination and hotel to ensure you get the dream escape you deserve. For example, you could be jetting out on your honeymoon, travelling to see family overseas or flying solo to experience a one-off European adventure. There are all-inclusive options too, for when you want more bang for your buck. Our multi centre trips allow you to discover many new destinations in one trip, and we take care of all connections between cities, whether by train or plane. When you want a memorable way to explore Europe or idyllic honeymoon islands, we do everything we can to ensure you’re well looked after from the moment you call or book online until you arrive safely back home with so many amazing new stories to tell. If you’ve already travelled with us, we look forward to reading your review and will respond as soon as possible. Thinking of booking your next vacation with Weekender Breaks? Browse our verified reviews and visit the website today.
Contact info
1 Ballards Lane, N3 1LQ, London, United Kingdom
- 02037649206
- support@weekender-breaks.com
- www.weekender-breaks.co.uk
4.3
Excellent
19K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Sam was very efficient and extremely…
Sam was very efficient and extremely helpful
January 26, 2026
Unprompted review
Reply from Weekender Breaks
Dear Elaine,
Thank you so much for your wonderful feedback! We are delighted to hear that Sam was very efficient and extremely helpful throughout your experience 🌟
Your kind words truly mean a lot to us, and we will be sure to pass on your appreciation to Sam—it will definitely make his day! ✨
Thank you for choosing Weekender Breaks. We look forward to assisting you again very soon 🧳🌍
Warm regards,
Team Weekender Breaks
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Amazing surprise we won Dubai in the draw
Amazing surprise we won Dubai
Service is amazing
Sunita was so helpful and efficient
So excited
January 19, 2026
Unprompted review
Reply from Weekender Breaks
Dear Angie,
Thank you so much for your amazing feedback! 🎉😊
We’re absolutely thrilled to hear about your exciting surprise trip to Dubai—what a fantastic destination! 🌆✨ A big thank you for recognizing Sunita for her helpfulness and efficiency; she’ll be delighted to know she made such a positive impact on your experience.
We’re so excited for you and wish you an unforgettable trip filled with wonderful memories. If you need any assistance before you travel, we’re always here to help!
Warm Regards,
Team Weekender Breaks
Reply from Weekender Breaks
Dear Minal,
Thank you so much for your kind words! 🌟
We’re absolutely delighted to hear that you had a great experience with our team. Your feedback truly motivates us to continue delivering the best possible service to our customers 😊✈️
Warm Regards,
Team Weekender Breaks
Samrat was really helpful guiding me…
Samrat was really helpful guiding me through the process and setting up the holiday. would really recommend Samrat as your Travel Expert.
January 14, 2026
Unprompted review
Reply from Weekender Breaks
Dear James,
Thank you for your lovely feedback! 😊 We’re delighted to hear that Samrat was so helpful in guiding you through the process and setting up your holiday. Your recommendation truly means a lot to us! ✨
We look forward to assisting you again and helping you plan another amazing trip. 🌍✈️
Kind Regards,
Team Weekender Breaks
I spoke to a lovely person called Lav
I spoke to a lovely person called Lav. He was very helpful patient and sorted out a lovely holiday for me and my husband. Thank you Lav
January 10, 2026
Unprompted review
Reply from Weekender Breaks
Dear June,
Thank you so much for your kind words! 😊
We’re delighted to hear that Lav was helpful, patient, and able to arrange a lovely holiday for you and your husband. Your appreciation truly means a lot to us, and we’ll be sure to pass your lovely feedback on to Lav. ✨
We hope you have a wonderful trip and look forward to assisting you again in the future! 🌍✈️
Warm Regards,
Team Weekender Breaks
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Samrat was extremely helpful in booking…
Samrat was extremely helpful in booking our holiday. Great service and highly recommended! Thank you :)
January 8, 2026
Unprompted review
Reply from Weekender Breaks
Dear Shirls,
We are delighted to hear that Samrat was extremely helpful in booking your holiday and that you enjoyed the service. Your recommendation means a lot to us! ✨✈️
Wishing you an amazing trip, and we look forward to assisting you with many more holidays in the future. 🌍
Warm regards,
Team Weekender Breaks
LAV was amazing
Had a lovely service from start to finish lav was helpful and gave us two extra nights for a good price, was friendly and polite would recommend using him for your group on voucher holiday.
many thanks again lav
brilliant service
January 8, 2026
Unprompted review
Reply from Weekender Breaks
Dear Claire,
We are thrilled to hear that Lav made your experience so smooth and even arranged two extra nights at a great price. It’s wonderful to know his friendly and helpful service made such a positive impression! ✨🏖️
We really appreciate your recommendation and look forward to helping you plan more amazing voucher holidays in the future. ✈️🌍
Warm regards,
Team Weekender Breaks
Avoid at all costs!!!
Bought a mystery Wowcher and this is the company that book the places.There was hardly any availability for when we wanted to go. Always pressuring you to book and extra night. Then WizzAir change our flights to go 2 days earlier and be there an extra 2 nights which we couldn't do. I found flights at different airport for the same day.. And Weekender Breaks wanted to charge me an extra £80!! When it wasn't my fault. So I didn't pay it. But just awful customer service and always trying to oversell.
November 19, 2025
Unprompted review
Reply from Weekender Breaks
Dear Lorna,
Thank you for sharing your experience. We are genuinely sorry to hear that your Mystery Holiday didn’t go as planned and that the changes caused frustration.
Weekender Breaks works with independent suppliers, including airlines and hotels, over whom we unfortunately have no direct control. As explained in our terms and conditions, arrangements are made well in advance, and sometimes changes to flights or accommodations are unavoidable. When this happens, we always aim to notify our customers as soon as possible and offer suitable alternatives.
We completely understand how the extra nights and additional fees due to flight changes could be upsetting. Please know we always try to keep any added costs as low as possible and communicate them clearly before confirming your booking.
We truly appreciate your feedback, as it helps us improve how we support our guests in situations like this. We are sorry this experience wasn’t smooth, and we hope to have the opportunity to provide a better experience in the future.
Warm regards,
Team Weekender Breaks
Great and Easy Experience
Samrat was very professional, knowledgable and informative throughout our call. Made the booking process very easy. Great experience and we are very excited for our holiday 😊
January 4, 2026
Unprompted review
Reply from Weekender Breaks
Dear Melissa,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that Samrat provided a professional, knowledgeable, and informative experience and made the booking process smooth and easy for you.
Your kind words truly mean a lot to us, and we’ll be sure to share your feedback with Samrat—it will definitely make his day! ✨ We’re thrilled that you’re excited about your upcoming holiday and wish you a fantastic trip ahead 🌍✈️
Warm regards,
Team Weekender Breaks
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Reply from Weekender Breaks
Dear Jay,
Thank you for your feedback! 😊
We’re glad to hear that the phone call was easy and the booking process was smooth. It’s great to know we could make things simple and hassle-free for you.
Warm regards,
Team Weekender Breaks
Lav was very helpful
Lav was very helpful, and quick with making booking
December 31, 2025
Unprompted review
Reply from Weekender Breaks
Dear Lauren,
Thank you so much for your kind feedback! 😊✨
We’re delighted to hear that Lav was very helpful and quick with your booking. We’ll be sure to pass along your appreciation—it truly means a lot to our team 🌟👍
We look forward to assisting you again in the future!
Warm regards,
Team Weekender Breaks
Reply from Weekender Breaks
Dear Darren,
Thank you for your feedback! We’re glad to hear that you found the information very clear and helpful ✨
Warm regards,
Team Weekender Breaks
Quick and clear communication giving us…
Quick and clear communication giving us our options and any information needed. We spoke to Abdul and everything went very smoothly.
December 23, 2025
Unprompted review
Reply from Weekender Breaks
Dear Violet,
Thank you for your kind feedback! 😊 We’re delighted to hear that Sparsh was able to provide clear communication and smooth assistance during your booking. Your words mean a lot to us, and we’ll be sure to share them with him.
We look forward to helping you with your future travel plans! ✈️
Warm regards,
Team Weekender Breaks
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Great service
Sparsh, got hold of me to go through my booking and supported to sort out the whole booking. He was friendly enough to amend my booking due to my partner unable to make the date I initially booked due to being a surprise.
December 17, 2025
Unprompted review
Reply from Weekender Breaks
Dear Aj Arul,
Thank you so much for your kind feedback! 😊
We’re really pleased to hear that Sparsh was able to support you throughout your booking and help amend the dates smoothly. It’s great to know he made the process easy and friendly, especially given the surprise element of your plans ✨
Your appreciation truly means a lot to us, and we’ll be sure to pass on your lovely comments to Sparsh. We look forward to assisting you again and hope you have a wonderful trip ahead 🌍✈️
Warm regards,
Team Weekender Breaks
Sparsh was super helpful
Sparsh was very helpful in finding the best deal and had patience when I needed to check with others about the holiday
December 17, 2025
Unprompted review
Reply from Weekender Breaks
Dear Mandy,
Thank you for sharing your feedback! 😊
We’re delighted to hear that Sparsh was very helpful in finding the best deal for you and showed great patience while you took time to check with others. Providing supportive and understanding service is exactly what we aim for, and your kind words mean a lot to us ✨
We’ll be sure to pass on your appreciation to Sparsh. Looking forward to assisting you again with your future travel plans 🌍✈️
Warm regards,
Team Weekender Breaks
Wonderful experience talking with…
Wonderful experience talking with Sprash. He handled the call very well even though I was half asleep in the beginning.
December 14, 2025
Unprompted review
Reply from Weekender Breaks
Dear Christine,
Thank you for sharing your experience! We’re thrilled to hear that Sparsh handled your call so well, even if you were half asleep 😄📞.
Your feedback means a lot to us, and we look forward to assisting you with more seamless experiences in the future ✈️✨.
Warm regards,
Team Weekender Breaks
Great experience
Sparsh has been very helpful and catered to our needs in booking our mystery holiday. I would recommend and use your custom again :)
December 14, 2025
Unprompted review
Reply from Weekender Breaks
Dear Hannah,
Thank you so much for your kind words! We’re delighted to hear that Sparsh was able to assist you and cater to your needs for your mystery holiday 😊.
We truly appreciate your recommendation and look forward to helping you plan your next adventure with us ✈️✨.
Warm regards,
Team Weekender Breaks
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My advisor Sprash had great customer…
My advisor Sparsh had great customer service. He helped me make decisions on which destination I can choose and from which airport. Sparsh was patient and allowed me to go and pgone my partner to consult with him, and then phone Sparsh back. Very happy with the help I got from Sparsh.
December 10, 2025
Unprompted review
Reply from Weekender Breaks
Dear Rachel,
Thank you so much for sharing your wonderful feedback! 😊
We’re delighted to hear that Sparsh provided such helpful and patient support while guiding you through your destination and airport options. It’s great to know he made the process easier and allowed you the time to consult with your partner before making a decision.
We truly appreciate your kind words and are so happy that you had a positive experience with us. 🌟
If you need any further assistance in the future, we’re always here to help!
Warm regards,
Team Weekender Breaks
DO NOT RECOMMEND
We booked a holiday with weekender breaks via Groupon this year and at first we thought this was a great company giving us a great deal however that changed quite quickly.
They posted an ad for a Paris and Disneyland Holiday but did not provide the details that they would not provide the Disneyland Tickets even though in their description they talk about the great things to do in Disney and call their deal a Disneyland holiday.
While we were on the phone to the agent we spoke about being excited for Disneyland and not once did he mention that we had to pay for them separately.
When we contacted them about this asking for some form of compensation as we then had to pay out extra to now buy the Disney Tickets the day before we were supposed to be going to Disney they tried to make it out like we were stupid sending us a screenshot of it saying that tickets are optional however that was a new deal that was only released after we booked ours. When we sent them back screenshots of what deal we booked that had nowhere about tickets being optional they still wouldn't try and do anything to help us. They just told us that they don't believe that they are in the wrong.
I would not recommend going through this company at all!
November 27, 2025
Unprompted review
Reply from Weekender Breaks
Dear Sandra,
Thank you for sharing your feedback. We are sorry to hear that you feel dissatisfied with your experience and appreciate the opportunity to clarify the points raised in your review.
We would like to clearly state that the Paris and Disneyland break was advertised as a hotel and flights package only, with Disneyland park tickets not included unless explicitly stated. While the description may highlight Disneyland as a key attraction of the destination and reference activities available in the area, this does not imply that entrance tickets are included as part of the package. All inclusions and exclusions are clearly outlined in the deal details and terms at the time of purchase.
During your booking call, our agent's role is to confirm the travel arrangements—such as flights, hotel, and dates—based on the deal purchased. Unless Disneyland tickets are part of the package inclusions, they are treated as an optional extra, which can be added at an additional cost if requested. We regret if this was not the expectation, but the absence of tickets being mentioned verbally does not override the written deal conditions, which remain the definitive reference.
Regarding your concern about screenshots, we categorically deny that any misleading or dismissive communication took place. The screenshots shared with you were provided to clarify the standard structure of the deal and the ticket inclusion policy. The product you booked did not include Disneyland tickets, and this position remained consistent. While deals may be refreshed or updated over time on Groupon, the terms applicable to your booking are those that were live at the time of purchase, and these did not include park tickets.
We also understand your frustration at having to purchase Disneyland tickets separately at short notice. However, ticket pricing and availability are managed directly by Disneyland and are entirely outside our control. As such, we are unable to offer compensation for costs incurred for optional extras that were not included in the original deal.
We strongly refute the suggestion that the deal was misleading or that information was intentionally withheld. The holiday was provided exactly as advertised and booked, in line with the confirmed inclusions. While we regret that this did not align with your expectations, we do not believe there has been any error, misrepresentation, or failure to deliver the service as described.
We appreciate your feedback and are sorry that the experience did not meet your expectations. Your comments will be noted, and we remain committed to transparency and clarity in all our communications.
Warm regards,
Team Weekender-Breaks
Unfair and misleading …
Unfair and misleading …
Booked a “mystery holiday” through Groupon with this people and honestly… all they do is ask for extra money.
They make it sound like you’ll get a lovely trip, but then they send you to Poland — and even that comes with extra fees.
I only asked them to check the price from Manchester, and when I said to leave it as London like the original plan, they suddenly wanted to charge me extra to “change it back,” even though I never asked them to change anything in the first place.
They never explain the terms and conditions properly, and when they try, they speak so fast you can’t even understand what they’re saying.
And on top of all that, they refuse to refund you under any circumstances, no matter what happens in your life. It feels completely unfair and misleading.
November 1, 2025
Unprompted review
Reply from Weekender Breaks
Dear Sindy,
Thank you for sharing your feedback. We are sorry to learn that you feel disappointed with your experience, and we appreciate the opportunity to clarify the points raised in your review.
Firstly, we would like to confirm that the Mystery Holiday is clearly advertised as a promotional product, with destinations allocated at random and prices based on a specific departure airport and availability at the time of booking.
Any variations—such as changing the departure airport, travel dates, or flight times—are subject to airline availability and fare differences, which may result in additional charges. These are airline-imposed costs, not discretionary charges applied by us.
Regarding your comment about Manchester and London departures, we would like to clarify that a written confirmation email was sent to you clearly outlining the departure airport, destination, and any applicable supplements.
The holiday was only booked after your explicit written confirmation was received. At no point was any booking actioned without your approval. When you later requested changes, even if this was to revert to an earlier option, the flights originally secured could not be reused, as airline tickets are non-refundable and non-changeable once issued.
As a result, any amendment required the purchase of new flights, which naturally involved additional costs set by the airline. This is standard industry practice and is clearly explained prior to booking.
With regard to the terms and conditions, these are provided in writing and made available before purchase and again during the booking process. We also take care to explain them verbally, however; the written confirmation remains the official and binding reference, ensuring transparency and allowing customers to review the details at their own pace.
Finally, concerning refunds, the Mystery Holiday is a heavily discounted, promotional product, and as clearly stated in the terms and conditions, it is non-refundable once confirmed. This policy is standard for such offers and is applied consistently. While we fully empathise with unforeseen personal circumstances, we must operate in line with supplier and airline rules, which unfortunately do not allow refunds once flights are issued.
We strongly refute any suggestion that the product is unfair or misleading. The holiday was booked exactly as confirmed by you in writing, and any additional costs arose solely due to requested changes and non-refundable airline fare rules, which are outside our control.
We regret that the experience did not meet your expectations and thank you for taking the time to share your feedback.
Warm regards,
Team Weekender-Breaks
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