Likewize Repair UK Reviews 15,588

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency. Many people highlight the excellent service, noting that repairs are often completed quickly and to a high standard, frequently making their devices feel like new. The convenience of doorstep repair and the technicians' knowledge are also frequently appreciated by consumers. However, some customers also noted issues with customer service, mentioning slow responses or conflicting information. A few people experienced delays in appointments due to parts availability, and some reported dissatisfaction with the repair process, citing instances where their phone was returned in a worse condition or with new problems.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, friendliness,... See more

Service

Clients share positive opinions on service, frequently highlighting the efficiency, professionalism, and... See more

Product

Customers consistently note positive experiences with product repairs, often feeling like they have a brand... See more

Quality

Reviewers mention positive feedback about quality. Customers are very happy with the high standard of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the punctuality, clear... See more

Based on these reviews

Rated 5 out of 5 stars

Fast & professional doorstep repair – Galaxy S25 Ultra 20 October 20, 2025 The technician from Likewise Repair arrived on time at my address in Uxbridge, politely asked me to put the phone into mai... See more

Rated 5 out of 5 stars

Iv just had my samsung z flip 6 repaired by a great technicaian called Mark Mulrennan. He arrived early was very polite and professtional. He repaired it very quickly and got my phone like new aga... See more

Rated 5 out of 5 stars

I have insurance a NatWest Silver Reward account who work with Likewize. I cracked my S23 Ultra screen, back glass and eventually my data port died. Filed a claim and a Likewize technician arrived jus... See more

Rated 5 out of 5 stars

Mark repaired my phone at my home quickly and efficiently. He was friendly, professional, and clearly knew what he was doing. The whole process was smooth from start to finish, and my phone was workin... See more


Company details

  1. Phone Repair Service

Written by the company

Likewize Repair is a mobile phone & tablet repair service. We’ll repair your phone or tablet at a time and place that suits you. One of our expert repair technicians will come to your office, home, hotel, or anywhere else that suits you and repair your device. We can normally carry out same-day repairs. Plus all our repairs are backed up with our no-fuss 12 month warranty Visit LikewizeRepair.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Huge shoutout to Steven for the screen…

Huge shoutout to Steven for the screen repair today! Not only did he do a perfect job on the hardware, but he also took the time to give me a few tips on battery health and screen protection. He’s knowledgeable, polite, and clearly takes pride in his work. This kind of service is hard to find, and I hope the company recognizes what a rockstar they have on their hands. Definitely promotion material!

April 17, 2026
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Rated 5 out of 5 stars

Steven was great

Steven was great! The whole service from start to finish was great - informed of timings, call before arrival and Steven provided a swift service taking not even a second longer than he estimated. Great overall home service.

April 15, 2026
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Rated 5 out of 5 stars

Mark Mulrennan was professional

Mark Mulrennan was professional, polite, and clearly knew what he was doing. He repaired my phone quickly and without any hassle, which made the whole process smooth from start to finish.
I would highly recommend him to anyone needing a reliable and efficient phone repair service.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fixed the mobile access issue

After my iPhone 14 dropped, the mobile access stopped working. I contacted LikeWize, and they provided an incredibly efficient service. They dispatched an engineer who came to my home, collected the phone, and within about 30 minutes, he had repaired and replaced all the necessary parts right there in his van! Not only was the service lightning-fast, but the engineer was also extremely courteous. He listened carefully to my issue and made the phone feel like brand new again. Highly recommend LikeWize!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Steven

Steven, is really good and expert and professional in dealing with the problem of my mobile. Thankfullly, the damage of my mobile has been repaired. Steven is highly reccomended on his job.

April 13, 2026
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Rated 5 out of 5 stars

I had a mixed experience with Likewize…

I had a mixed experience with Likewize Repairs, but it ended well thanks to Michael Rodriguez. My original appointment on 27th March was cancelled at the last minute, and I had to follow up myself to get it rescheduled for 13th April, which was a bit inconvenient.

However, Michael Rodriguez was excellent. He kept me informed with a message in the morning saying he’d arrive in 20 minutes, which I really appreciated. He had also repaired my phone last year, and once again, he was friendly, professional, and completed the job quickly and neatly.

Overall, while the scheduling could be improved, the service provided by Michael Rodriguez was reliable and of high quality.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

S24 Ultra Repair Experience

Had an issue with my S24 Ultra and it was covered under warranty. Booked a repair with Likewize as it was the fastest option.

On the day of repair Mark Mulrennan was the technician carrying out the work. He arrived before the scheduled time and was very accommodating and met me a little bit further from the original location. I had my phone repaired and back within a 30 minute window!

10/10 would recommend and will use Likewize for all future repairs!

April 13, 2026
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Rated 5 out of 5 stars

Good service

Michael Rodriguez did an excellent job. Was done quickly and was very friendly and helpful :)

April 13, 2026
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Rated 5 out of 5 stars

Technician Mark Mulrennan

Technician Mark Mulrennan provided, Amazing customer service, very polite & professional, time management was on point, i really appreciated the service i received. 10/10

Thank You

April 12, 2026
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Rated 5 out of 5 stars

I had a great experience with my repair…

I had a great experience with my repair today. Michael arrived right on time, was smart, friendly, and very kind throughout. He did an excellent job and made the whole process smooth and stress-free.

I’d happily give him 10/10 and highly recommend his service!

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Looked at every little bit of damage on the phone, picked apart anything they could find to void the warranty, TINY scratch on the side of the phone, completely irrelevant to the actual issue of the screen no longer folding; reported it, told me instead it would be 800 to repair. Clearly just looking for money. Technician was extremely rude. DO NOT RECCOMMEND IF YOU ARE USING UNDER WARRANTY

April 8, 2026
Unprompted review

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