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We are a professional team of plumbers local to Tunbridge Wells. We operate throughout the whole of Kent and Sussex and undertake all areas of plumbing work. This includes: gas central heating; combination boilers; bespoke bathroom installations (including specialist tiling and wet rooms); and unvented hot water systems.
The Cart Shed, The Estate Yard, Eridge Green, TN3 9JR, Eridge, United Kingdom
Very pleased with the fast and efficient service when our boiler valve stuck and wouldn’t fire up. Phoned the problem through in the morning and their boiler specialist turned up the same day and fixed it.
Reply from Wells Spa Plumbing & Heating
Thanks for taking the trouble to leave a review, we are pleased to hear that our engineer managed to fix your boiler
Terrific. Answer the phone promptly. Polite efficient engineers. Everything you want from a local heating company
Reply from Wells Spa Plumbing & Heating
How lovely to hear, we are happy to hear you are pleased with the service provided
We needed to secure our loo to the wall, because it started coming off.
The job has taken two months, four visits, but most importantly: we were left with the loo lying on the floor and a significant invoice.
We asked for a second opinion and in 45 minutes it was all sorted out.
Reply from Wells Spa Plumbing & Heating
Dear Catherine,
Thank you for your feedback. We're sorry to hear that the experience did not meet your expectations.
While we understand your frustration, it's important to clarify that we were unable to offer a quick fix due to concerns about the long-term integrity and safety of the work. Our priority is always to ensure that any repairs or installations are completed to a high and lasting standard — not just a temporary solution.
We appreciate that another provider was able to assist you promptly; however, we stand by our approach, which was based on a thorough assessment and a commitment to doing the job properly and responsibly.
We also still have an invoice outstanding for clearing the waste blockage in the toilet.
Thank you again for your comments, and we wish you all the best moving forward.
I have used James and his team on many occasions over the last 4 years. Two en suite bathrooms, a blocked downstairs toilet that needed completely renovating and now they are helping to update my Kitchen. Highly recommended.
Great attitude: Reliable, polite, efficient, honest & professional.
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