Welshslateproducts Reviews 80

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Due to renovation of our Porch, we needed a really quick turnaround for some slate floor tiles. After initial contact and payment on a Sunday, shipping was made on Monday and arrived on Tuesday mornin... See more

Rated 5 out of 5 stars

From initial enquiry, communication was good with photos of the slab to ensure we were happy. Regular updates and a quick delivery. Beautiful Heather Purple slate hearth.

Rated 5 out of 5 stars

We wanted a slate hearth. Ben provided great advice and cut our Brazil Slate perfectly to size from a sketch. Delivery by courier to Taunton was straightforward and very helpful lorry driver. Looks... See more

Rated 5 out of 5 stars

We got a slate hearth from Ben at Welsh Slate Products. Hearth looks amazing, service was excellent, and the price was very competitive. Ben gave us loads of his time; sending us pictures of piec... See more

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4.8

Excellent

TrustScore 5 out of 5

80 reviews

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Rated 5 out of 5 stars

Excellent Service

Due to renovation of our Porch, we needed a really quick turnaround for some slate floor tiles. After initial contact and payment on a Sunday, shipping was made on Monday and arrived on Tuesday morning. I couldn't fault the service and the floor tiles were excellent quality.

January 27, 2026
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Rated 5 out of 5 stars

Slate Hearth

From initial enquiry, communication was good with photos of the slab to ensure we were happy.

Regular updates and a quick delivery. Beautiful Heather Purple slate hearth.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Welsh slate hearth

Beautiful Welsh slate hearth ordered over the phone, prepared and shipped in a couple of weeks in time for our fireplace installation, very pleased, thanks Ben

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ben was excellent and knowledgeable…

Ben was excellent and knowledgeable right from the off! I needed some slate to border a raised patio project, and the options available was fantastic - literally something to suit any budget, lead times and delivery was swift and the final product was of the highest quality if your looking for slate for any project look no further!

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, would recommend

Had a great experience with this company. Great communication throughout, lovely product (slate for paving), delivery on time... and all for a very fair price. Ben went above and beyond to make sure I got what I needed and kept in touch at all times. I'd definitely use again.

June 16, 2025
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Rated 5 out of 5 stars

Prompt responses and so helpful

Prompt responses and so helpful
We were looking for four steps made from Welsh slate. Ben responded to our emails quickly and he made it easy to visit him at his workshop. We were able to take as long as we needed to discuss the various options with him, then he delivered exactly what we had asked for on a day that suited us. We have no hesitation in recommending Welsh Slate products.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

What a waste of space

What a waste of space. A liar and cheat. Has the best line in excuses I have ever heard. Please don’t waste your time or money.
Hides behind answering service, poor lady.Put your lost money down to stupidity on your own part and experience then keep smiling

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Quality slate and great service

I've bought various slate sills and lintels from Ben over the years. Always great service, and beautifully machined slate of the best quality. No hesitation in recommending Welsh Slate Products.

May 21, 2024
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Rated 5 out of 5 stars

Welsh slate to the rescue

We bought two pieces of Welsh slate for a hearth, after having been let down by a mainstream supplier and Ben was exceptionally helpful from start to finish. He came to our rescue!
He found the perfect piece for us, sent us pictures and gave us advice. The finish on the slate is amazing and proves how very talented a craftsman he is. He turned it around for us in 4 days and allowed us to come and collect it in person.
We also got a tour of his yard and workshop and saw the interesting range of uses for the slate.
We will definitely be using Ben again in the future. Wouldn’t hesitate to recommend his craftsmanship and services to anyone.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

We got a slate hearth from Ben at Welsh…

We got a slate hearth from Ben at Welsh Slate Products. Hearth looks amazing, service was excellent, and the price was very competitive.

Ben gave us loads of his time; sending us pictures of pieces, allowing us to check them out in person, and giving us advice on sizing (which was lucky, because he noted our initial plan was actually not compliant with building regs, so he saved us a lot of time and money!).

Ben even helped us get the piece into our fireplace, which I doubt we'd have been able to do without him!

June 8, 2023
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Rated 5 out of 5 stars

Vanity Unit Quartz

Contacted Ben following a recommendation from a joiner friend. Ben was very responsive and was more than happy to help us with the vanity unit project for our bathroom. Ben sorted a quartz top for us in quick time and the finish and piece we had was exactly what we needed.
Very pleased and looking forward to installing it. Great communication, reasonable pricing and quality product. Highly recommend.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Always great slate

I've had various slate products from Ben over the past few years while we've been renovating our house. From slate for lawn edging to beautifully made window and door sills. Always great service and quality slate. Highly recommended.

May 22, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid .Do not be fooled by Ben Edge professional looking webpage

Do not trust Mr Ben Edge . Second grade slates and if you have a look at his website he does not state his address as he does not want to be found . Has many Live High court judgments against him so don't waste your money . Do not trust all positive feedbacks on this site regarding Welsh Slate Products . Local fair trading are looking into this company

February 21, 2022
Unprompted review
Welshslateproducts logo

Reply from Welshslateproducts

I do not have a customer of this name.
Also the address is clearly on the website. Fake review

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Rated 5 out of 5 stars

Professional and friendly service. Highly recommended.

I had been looking for someone to supply, and fit a new hearth and mantlepiece for my fireplace. a workmate recommended this company, and I am so pleased they did. they were very knowledgable, and they knew exactly what I wanted. The whole hearth was delivered and fitted within weeks.

Very satisfied customer!

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service, Great Price, Great Products

Ordered made to measure welsh slate sills x 2 & a welsh slate step
Ben looked after us brilliantly and delivered just what we wanted, Bens service
& products are outstanding, price also spot on.
Absolutely amazing customer service we could not have asked for more.
We will be back, many thanks Ben Have a lovely Christmas
Kind regards Mark & Fiona Wheatley fenceprotector.co.uk

December 7, 2021
Unprompted review

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