West One Construction Services 

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Rated 5 out of 5 stars

Andrew was extremely professional, polite and knowledgable. He sorted our drainage issue out quickly and efficiently and took his time to answer all of our other questions too. He came prepared with p... See more

Rated 5 out of 5 stars

The quality of service is amazing and Andrew is super helpful with sorting any issue on a very short notice! Recommended for anyone who needs a reliable and high quality service!

Rated 5 out of 5 stars

Andrew was amazing and really helped us out! British Gas came round a few days before and couldn’t fix the problem that Andrew fixed within half an hour!! Will definitely be using his service again!

Rated 1 out of 5 stars

Andrew was so keen at first. Did half the job and then slapped me with an inflated quote for the rest. I ask him to revisit the quote and he went quiet... The punchline? I paid him for a boiler... See more

Company replied

Company details

  1. Construction Company
  2. Bathroom Remodeler
  3. Heating Contractor
  4. Kitchen Remodeler
  5. Plumber

Written by the company

Family ran, construction firm based in London. Our customers our are greatest asset, and we are available 365 days a year for all domestic and commercial building projects.


Contact info

All reviews

(21)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Andrew was so keen at first...

Andrew was so keen at first. Did half the job and then slapped me with an inflated quote for the rest. I ask him to revisit the quote and he went quiet...

The punchline? I paid him for a boiler service and he didn’t even fill out the log. So basically be just took my money and did a runner.

Got someone else to do it in the end, for a sensible price.

January 9, 2021
Unprompted review
West One Construction Services logo

Reply from West One Construction Services

Hi Yasmin - a boiler service was carried out at your property and completed satisfactorily , as requested. You requested a quote for follow up work, which you received and didn’t agree with. It is not accurate to say that we carried out “half a job”, as the original job you booked us for was completed and paid for by you. If there is anything else we can help you with please let us know. Regards, West 1 Gas and Plumbing Ltd.

Rated 5 out of 5 stars

A for Andrew

Andrew was in touch prior to his arrival, and provided updates on his ETA. He was very responsive and gave thought to ensuring he was able to identify the core issue so that the problem was resolved satisfactorily. He was very considerate and respectful throughout.

January 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Professional, polite and efficient

Andrew was extremely professional, polite and knowledgable. He sorted our drainage issue out quickly and efficiently and took his time to answer all of our other questions too. He came prepared with plastic wraps around his shoes, wearing a mask throughout which was appreciated in Covid times. Would not hesitate to recommend him or hire him again.

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

Boiler breakdown resolved

Called out West 1 Gas and Plumbing (Andrew Haron) to fix a complicated home boiler breakdown: problem was speedily resolved and very efficiently handled. Andrew H was friendly, and offered up helpful advice for alleviating future problems. A standout professional company for overall customer service, quality of work, and approach.

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Andrew was excellent. Very professional & approachable. He came to inspect my faulty boiler & offered good advice. Highly recommended.

September 24, 2020
Unprompted review
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Rated 5 out of 5 stars

Andrew was very responsive and…

Andrew was very responsive and knowledgable about how to go about fixing the problem with our bath tap. Great level of service and explains what he’s doing along the way. Would recommend

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Excellent level of service. Fast, diligent and tidy. I've hired loads of plumbers in 13 years as a landlord. Andrew is a cut above the rest

August 22, 2020
Unprompted review
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Rated 5 out of 5 stars

I needed help disconnecting a…

I needed help disconnecting a dishwasher and dismantling a large sofa; within a couple of hours from my request, Andrew was here and sorted both the dishwasher and the sofa in no time! Great guy, very efficient and would 100% recommend.

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional service

We called Andrew for a leak which we thought was the boiler leak. However it turned out to be a water pipe leak in the area of the boiler in a very hard to reach place. Andrew did a really great job - located the problem, bought necessary parts, fixed and cleared the area from water and debris. Very professional, very quick response, very mindful to the time and the fee he charged was reasonable, I would even say very reasonable. I am very grateful for the work and response and professionalism. Do not hesitate to trust him your problems.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Solved boiler problem

Diagnosed the problem with my boiler quickly and solved the issue efficiently. Friendly, honest and reliable. Would highly recommend and use again in the future.

February 4, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent service.

Excellent service.
Last Friday woke up to no hot water thought I run out of gas went to look at my meter and realised that I still had £7 on there.
The issue was with my boiler.
I called an engineer from West 1 Gas and Plumbing services, the engineer that came sorted out everything he was very polite and helpful and explained what the issue was. He tidy up after the work was done and showed me what to do if the issue occurred again.. Very happy with this service would recommend him to friends and family.

February 1, 2020
Unprompted review
Rated 4 out of 5 stars

I received a brilliant service from West 1 Gas and Plumbing

I received a brilliant service from West 1 Gas and Plumbing services. They were recommended to me and its one of the best decision made through accepting a utility service recommendation.

Provided a prompt response when contacted to report my radiator that brokedown, problem was rectified with a quick turnaround after initial contact.

With the current cold we are experiencing, i was happy they were available to reconnect the heating system.

Definitely would recommend

January 20, 2020
Unprompted review

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