Westcountry Group Reviews 

We had electric gates fitted to our property designed, supplied and fitted by Westcountry Group. On the whole we have been extremely pleased with the gates, and the thought of not having electric gates now we have them... we couldn't go back to manual gates!
We spoke with at least 4 other electric gate suppliers, and only Westcountry could meet our needs. As said earlier, on the whole very pleased. The actual time frame for getting the gates fitted did take sometime, and longer than we would have wanted, I think this was unfortunate, but understandable as the world a couple of years ago was in turmoil (Covid). We have had a couple of issues with the operation of the gates, but the after sales service from Westcountry is very good, particularly recently, very efficient and responsive. Everything has been sorted at the soonest opportunity.
If I had a disappointment it is that now the gates have been up for about 2 years the finish of the gates has not weathered as well as I would have hoped, there are some small areas where paint has come off which I would not have expected. Also, the design of gate that we decided on had cedar infill panels, the carpentry on these is not as good as I would have liked, I think this is probably our biggest disappointment. However, would I use Wescountry Group again, yes. On balance we are pleased, and I think in fairness, my recent dealings with the team could not have been better.

Service prompt and reliable. Josh is a credit to the company and I wouldn’t hesitate to recommend for sales and service.

West Country gates changed a worn out motor for us and also did a number of checks and serviced all working parts. They did a great job with a real friendly service.

Had a problem with our gates in that they would not close. Josh came out and sorted the problem first time. Nice chap and very friendly.

Westcountry Gates made us two lovely sets of electric wooden gates. Always a very pleasant and professional service provided by this company

Josh is an efficient and friendly service engineer. He did a great job and cleared up afterwards.

Excellent Service received today from Westcountry Group Ltd. Issue only reported yesterday and an engineer attended site today and quickly resolved the problem. Very efficient and first class experience. Highly recommended.

Great service and friendly, knowledgeable engineer… Thank you!

The engineer, Josh, was extremely helpful, knowledgeable and patient. We had just moved into the house and had no idea how the gates worked.

Have had the gates nearly 3 years now and although we waited a while for them to be fitted they engineers who came were very professional and did a great job. We have them serviced every year and they work great

I have now had a set of electric gates operating on my premises and fitted by West Country Group for the last 7 years and they have never skipped a beat. Its testimony to the quality of installation and correct selection of components by the knowledgable team at West Country Group that I have enjoyed a trouble free experience and I would recommend their services without hesitation. Thank you, Paul Curry

Service conducted in a very professional manner with good advice and communication imparted back to me on condition of gate.

Had an issue with gate sensor not working and gates opening slowly. Called and spoke to a lovely lady who got me booked in asap. I had an engineer out called Josh, absolutely brilliant service from him. Friendly, informative, respectful and got the gates going in one visit. A credit to the company.

Many thanks for your excellent service in repairing our drive Gates last week. Many thanks for your first class assistance.

Engineer Chris sorted problem and totally knows his stuff. Polite and zero fuss. Would use again.

Excellent service, prompt and efficient. Chris our engineer was friendly, knowledgeable and very thorough. He took his time to explain the issue and resolved the problem, explaining the issue with me.

Service Engineer very considerate and professional.Gate service completed and Josh made additional adjustments to the gate height to improve operation. Even though it was very windy on the day the Engineer made sure every aspect of the service was thorough.Excellent service.

Westcountry Group Ltd, were helpful from start to finish, keeping us informed every step of the way. Very happy with the finished result. Superb quality gates as promised.