West End Dental Reviews 

2,110
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the outstanding staff members who are exceptionally professional, friendly, and deeply committed to making every single patient feel completely welcome, valued, and relaxed from the very moment they walk through the door. Consumers consistently mention that all dental treatments and medical procedures are thoroughly and clearly explained beforehand, which successfully reduces natural anxiety and helps nervous individuals feel entirely comfortable throughout. People also truly appreciate the remarkable personal attention, modern surgery facilities, gentle clinical techniques, painless extractions, and thoughtful follow-up phone calls received after successfully completing their appointments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally welcoming and... See more

Service

Reviewers highlight positive aspects of service, describing swift appointments and high-quality care that... See more

User experience

Consumers find user experience to be very positive, highlighting kind, informative procedures and gentle... See more

Customer service

Clients share positive opinions on customer service, highlighting that staff are friendly, helpful, and... See more

Quality

Customers report positive experiences with quality, expressing deep appreciation for the exceptional level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Coming to the end of my treatment now. Implants in upper and lower jaw. All treatments explained throughout. Price set out at the beginning which covered any unforeseen treatment. Stepan has been bril... See more

Rated 5 out of 5 stars

I’ve had my first assessment and am very impressed with the quality of service. The clinic is modern and has all the latest technology. The staff are professional and highly knowledgeable. Dr Matharu... See more

Rated 5 out of 5 stars

You needn't be nervous when attending an appt at West End Dental. I was so scared & had neglected my dental care out of fear, but I am so glad I gave West End a try. Dr Ghataure is absolutely lovely,... See more

Rated 5 out of 5 stars

I met Dr Ghataure firstly when enquiring about implants. Felt at ease as he was so helpful and friendly so continued treatment. First at Colwyn Bay for Dr Kocis for initial treatment and after at Ll... See more


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Implants Periodontist
  5. Dentist
  6. Emergency Dental Service

Written by the company

North Wales premier independent general and cosmetic dental care provider. Providing dentist and hygienist services in Conwy, Anglesey and Gwynedd. Dedicated dental implant clinic. 'No Pain' Airflow services. Sedation available.


Contact info


4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(2,110)

448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every step of the journey from initial…

Every step of the journey from initial consultation, pre treatment assessment and the treatment itself was excellent. As a nervous person going to the dentist, I was made to feel very relaxed and experienced no pain whatsoever during the procedure. Highly recommended and a big thank you for all the staff involved

July 23, 2026
Rated 5 out of 5 stars

Welcome assured.

It’s always welcoming when I walk into West End Dental, Porthmadog.
The waiting room is pleasant and well appointed, with a tv screen so you can keep up with breaking news.
The treatment rooms are pleasant and air conditioned, again with a screen showing natural scenes to take your mind off the procedure.
My dentist is very gentle and explains exactly what will happen so my natural anxiety is reduced.
I always feel like I know what to expect and have confidence in the dentist. Thank you for the first rate treatment I’ve received.

July 20, 2026
Rated 5 out of 5 stars

A clean bite for all those who might …

West End Dental Colwyn Bay is a highly recommended practice with efficient dental hygiene and care by trusted professionals and staff members Would highly recommended for all patients with searching for a dental health care provider and practice Sincerely Steven Wright

July 21, 2026
Rated 5 out of 5 stars

Hygienist appointment with Keeley Trow

Hygienist appointment with Keeley Trow. Very gentle and thorough, unhurried.

The only small problem was getting a reply on the phone, no one answered. I used the text method which took a lot longer than a chat on the phone would do if someone would have picked up.

July 21, 2026
Rated 5 out of 5 stars

West end dentist I a very professional…

West end dentist I a very professional organisation. All staff are very kind helpful and pleasant. I felt very confident with them and l am a very nervous patient. Will keep going there. The surroundings are modern clean and very pleasant. Can’t praise them enough

July 17, 2026
Rated 5 out of 5 stars

Very professional

From initial checkup and first treatment, everyone is so friendly and professional. My first treatment some restructuring, fillings went great, 3 more visits to go I will comment again on completion 👌

July 7, 2026

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