Westend DJ was brilliant, I ordered my XDJ-AZ and Decksaver and it was delivered free of charge the next day. Everything was packaged well so no issues there. Really easy website and integrated financ... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Went to Tottenham court Road shopfront advice on how to get started with my teenage son. Very helpful and knowledgeable. Gave great advice even though i said I would not be making a purchase there a... See more
Company replied
West end DJ was the perfect choice. Not only did they deliver quickly but on the day I asked for and refunded the money paid for the Saturday delivery. I am delighted with my Technics 1200s and will b... See more
Company replied
I never normally write reviews, but West DJ was an amazing company to deal with. The customer service was simply excellent. Always went above and beyond.Nothing was ever too much trouble when I called... See more
Company replied
Company details
Written by the company
DJ and music production equipment for DJs and producers from West End DJ, London's DJ store offering DJ equipment at the lowest prices with 0% finance available over 18 months (subject to status). We offer DJ equipment deals with free next day delivery in the UK on orders over £50
Contact info
10-12 Hanway Street, W1T 1UB, London, United Kingdom
- 02082086988
- info@westenddj.co.uk
- www.westenddj.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered SL1210 online.
Ordered online.
Good follow up service.
Only issue was waiting time on delivery to Ni.but over holiday period a short wait was expected.
Quality product , well packed and received in mint condition.
January 8, 2026
Reply from WestendDJ Ltd
Thanks for your review Calum.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Russell.
Best regards
Gavin
Fast delivery and my daughter is…dj lu
Fast delivery and my daughter is absolutely made up with the dj equipment
December 22, 2025
Reply from WestendDJ Ltd
Thanks for your review Carol, it's great to hear that your daughter is happy with the kit.
Best regards
Gavin
Guys wow my first time using Westend…
Guys wow my first time using Westend DJs and thanks for a service second to none, ordered a new mixer on a Sunday and told me I would receive Wednesday but received Tuesday fantastic service will use again 5 stars all the way 😊😊
January 5, 2026
Reply from WestendDJ Ltd
Thank you for your review Tim.
Best regards
Gavin
Items dispatched quickly
Items dispatched quickly, one received the following day! Courier somehow split the order, I contacted WestendDJ who were able to give me a separate tracking link, good communication. The other came a day later.
December 22, 2025
Reply from WestendDJ Ltd
Thanks for your review Justin.
Best regards
Gavin
Gavin and the team were exceptional…
Gavin and the team were exceptional from the outset. My 13 year old is a keen DJ and wanted to upgrade his system. From the beginning the team gave my son time, space and comfort testing the systems and really assisted me on our purchase. It is a fantastic shop for music related purchases and we will certainly be going back for any additional add on purchases. Diana
December 19, 2025
Reply from WestendDJ Ltd
Thank you for your custom and taking the time to leave us this review Diana. We hope your son enjoys his kit and continues on his journey with DJing, he is always welcome to drop in for a mix at either branch.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Darren.
Best regards
Gavin
Would 100% recommend this company!
I never normally write reviews, but West DJ was an amazing company to deal with. The customer service was simply excellent. Always went above and beyond.Nothing was ever too much trouble when I called, very friendly and helpful. I’d like to say a special thank you to Maria, James and Alfie, superstars :-)
December 19, 2025
Reply from WestendDJ Ltd
Thanks for your review Fiona, I've passed your kind words onto the team.
Best regards
Gavin
My experience has always been very…
My experience has always been very pleasant when dealing with West End DJ. My delivery was a day late but overall, the staff are very knowledgable and helpful.
December 18, 2025
Reply from WestendDJ Ltd
Thank you for your custom and taking the time to provide feedback.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Matt.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your custom and taking the time to leave a review.
Best regards
Gavin
Technics EPS1200 stylus replacement
Item as expected and well packaged.
Great price for the item, not used yet.
Delivery was very quick.
December 30, 2025
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Chris.
Best regards
Gavin
Delivered on time we'll packed...
December 29, 2025
Reply from WestendDJ Ltd
Thank you for your review David.
Best regards
Gavin
Fast delivery and a fab price… 👍
December 29, 2025
Reply from WestendDJ Ltd
Thanks for your review Paul.
Best regards
Gavin
Item perfect and fast delivery
Item perfect and fast delivery.
Would recommend to others
A********
December 1, 2025
Reply from WestendDJ Ltd
Thank you for your custom and review Dazz.
Best regards
Gavin
Very helpful and prompt.
December 15, 2025
Reply from WestendDJ Ltd
Thanks for your review Tessa.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Keith.
Best regards
Gavin
Quick delivery and a smooth experience
Quick delivery and a smooth experience. I also had to contact the support at one point and they replied right away. No annoying AI chat to get past
December 29, 2025
Reply from WestendDJ Ltd
Thank you for your review Mikael.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Wayne.
Best regards
Gavin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.