Went to Tottenham court Road shopfront advice on how to get started with my teenage son. Very helpful and knowledgeable. Gave great advice even though i said I would not be making a purchase there a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
West end DJ was the perfect choice. Not only did they deliver quickly but on the day I asked for and refunded the money paid for the Saturday delivery. I am delighted with my Technics 1200s and will b... See more
Company replied
I never normally write reviews, but West DJ was an amazing company to deal with. The customer service was simply excellent. Always went above and beyond.Nothing was ever too much trouble when I called... See more
Company replied
Excellent dj shop . Always fast delivery / next day . Try to price match on occasions in the past . Good overall stock of equipment & quality items What I like most , when I phone them... See more
Company replied
Company details
Written by the company
DJ and music production equipment for DJs and producers from West End DJ, London's DJ store offering DJ equipment at the lowest prices with 0% finance available over 18 months (subject to status). We offer DJ equipment deals with free next day delivery in the UK on orders over £50
Contact info
10-12 Hanway Street, W1T 1UB, London, United Kingdom
- 02082086988
- info@westenddj.co.uk
- www.westenddj.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great fast and efficient service
February 27, 2026
Reply from WestendDJ Ltd
Thanks for your review Joseph.
Best regards
Gavin
Adam T7V
The product I was looking for (2x Adam T7V) were available at a good price. Delivery was very smooth. I would recommend WestendDJ.
March 10, 2026
Reply from WestendDJ Ltd
Thanks for your review Mike.
Best regards
Gavin
speed of delivery
March 11, 2026
Reply from WestendDJ Ltd
Thank you for your review Ben.
Best regards
Gavin
great place
great price , speedy delivery , excellent comms and customer service . Thanks
March 12, 2026
Reply from WestendDJ Ltd
Thanks for your review Charlie.
Best regards
Gavin
Superfast delivery and great value.
Superfast delivery and great value.
Such an easy process, no problems thus far.
Will buy from agian if the need arises.
March 9, 2026
Reply from WestendDJ Ltd
Thank you for your review Wayne.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review, I'll pass your kind words on to James.
Best regards
Gavin
Brilliant service from start to finish
Brilliant service from start to finish.
I ordered a mixer from another well known retailer and was told 2 days for delivery. 1 week later no communication from them and when I finally got through to them I was told I had to wait another week minimum!!
I reached out to Westend DJ via email and Chat, to which I got a very speedy response, within 30 mins, fantastic! They had the mixer I wanted and it was shipped next day. Fantastic service from end to end.
The mixer got here before my refund from the other retailer.
I will be only using Westend DJ from now on for all my equipment needs.
Andy
March 10, 2026
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Finn.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Very good DJ shop excellent customer…
Very good DJ shop excellent customer service only negative issue is there packaging when shipping stuff out still 5 stars
March 3, 2026
Reply from WestendDJ Ltd
Thanks for your review Christopher.
Best regards
Gavin
Good prices
Really good prices quick delivery happy with my decks that I purchased I was glad to find them as they were sold out pretty much anywhere I looked at they were significantly cheaper than other places would definitely shop here again for any equipment I need 😊 highly recommended
March 2, 2026
Reply from WestendDJ Ltd
Thanks for your review Isla.
Best regards
Gavin
Quick delivery.. Opened Box
Quick delivery... Bought my first DJ deck, the DDJ FLX4, but when I opened the package, I noticed the box had been opened before and was damaged. The product was fine though... so I didn't return.
February 27, 2026
Reply from WestendDJ Ltd
Thanks for your review. I'm sorry to learn that your FLX4 wasn't as expected when you received it.
We've checked the product history using its serial number and there's no record of it being handled outside of receipt and picking/packing for your order.
We'll take this up with AlphaTheta/Pioneer DJ and will be in touch when they come back to us.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your custom and taking the time to leave a review.
Best regards
Gavin
Simple online order
Simple online order, but it was a good price and quick delivery. I love WEDJ. I know if I ever need to try something out this is where I'll go, service in the west end showroom is amazing.
February 26, 2026
Reply from WestendDJ Ltd
Thank you for your feedback Colin.
Best regards
Gavin
Absolutely awsome excellent…
Absolutely awsome excellent professional people, free next day delivery..They are now my go to specialist equipment suppliers .
February 25, 2026
Reply from WestendDJ Ltd
Thanks for your review Gary.
Best regards
Gavin
Reply from WestendDJ Ltd
Thank you for your review Carl.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Everything was so simple…Went online…
Everything was so simple…Went online …Ordered my product & got the item delivered next day….cant ask for more
February 20, 2026
Reply from WestendDJ Ltd
Thanks for your review Abbey.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Kerry.
Best regards
Gavin
Hendy187 Dj review on westend dj shop & evermix 5
Excellent dj shop .
Always fast delivery / next day .
Try to price match on occasions in the past .
Good overall stock of equipment & quality items
What I like most , when I phone them , there always willing to listen & to give advice . The staff are very helpful & always try to help me if I have technical problem or something I don’t understand even when I still
Don’t get it , they do what ever they can .
They deserve this review & they are a big name in dj shops & would be very happy & confident buying further products .
Incidentally, bought the ever mix box five & it got some surprises ! Make sure u email them requesting the test pilot app
So you access all new features in recording & streaming 🙌.
Thanks for reading from DJ HENDY 187
February 3, 2026
Reply from WestendDJ Ltd
Thank you for your kind words.
Best regards
Gavin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.