West Green Surgery NHS GP doctor | GP Haringey Reviews 

553
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical team for being exceptionally friendly, approachable, and highly professional throughout all of their scheduled appointments and consultations. People frequently highlight that practitioners listen carefully to personal health concerns, provide thorough explanations, and ensure that patients feel completely comfortable and relaxed. However, some customers also noted occasional delays with timekeeping and busy operating periods that can affect the smooth running of the daily schedule. A few reviewers experienced frustration regarding unprofessional staff behavior, occasional waiting issues, or specific instances where they felt dismissed during their medical consultations.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the exceptional care and warm... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, attentive staff and... See more

Customer service

Customers expressed great appreciation for the compassionate care, noting that staff listened carefully and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her hum... See more

Rated 5 out of 5 stars

I am truly grateful to Dr. Jasmine Rashid for her care. Being highly sensitive and currently going through a difficult period, the way she treated me—with such genuine kindness and sincere respect—was... See more

Rated 5 out of 5 stars

Dr Mohamed was really helpful and understanding about my perimenopause symptoms. She was very professional but at the same time friendly when I had my appointment with her. Thank you Dr Mohamed.

Rated 5 out of 5 stars

Dr Nazir was extremely approachable, friendly, yet professional. Showed interest in me and the issue I brought and a thoughtful plan for addressing it - thank you again!


Company details

  1. General Practitioner
  2. Community Health Centre
  3. Doctor
  4. Free Clinic
  5. Mental Health Clinic
  6. Physician Referral Service

Written by the company

NHS Online | GP Haringey | Multi-Award winning West Green Surgery is a NHS GP Doctor in Haringey. It also caters for patients in Tottenham - St Anns - Hornsey - Crouch end - Wood Green Offering 'GP near me' service. Also providing video consultations


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

553 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(553)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Lovely doctors

Cannot rate this surgery highly enough. All the drs we have seen are amazing and very caring. On this occasion Yasmin checked over our 1 year old and gave us reassuring advice. Thank you

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful Knowledgeable Staff

Yasmin was polite and professional yet she made me feel at ease, Not making me feel I was an inconvenience. She assured me more than once. I relaxed and actually let slip I felt overwhelmed she explained What I was feeling was normal and reminded me to ask for help if I felt I needed it.

November 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Thank you

First of all, I would like to thank her for being a very caring doctor who is kind, friendly and listens carefully to all my problems, even though I do not know much English.

October 16, 2023
Unprompted review
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Rated 5 out of 5 stars

West Green Surgery

I love that the surgery answers the phone quickly and has a wide range of medical professionals to provide assistance. Yasmin was lovely - she really put me at ease when I was v anxious, offered clear advice and checked I had understood.

November 7, 2023
Unprompted review
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Rated 5 out of 5 stars

The doctor was great

The doctor was great.

Very friendly and knowledgeable and followed up with advice and direction after the appointment.

Also considered associated issues and medical history before diagnosing.

November 1, 2023
Unprompted review
Rated 3 out of 5 stars

Poor peri-menopause support

I got an appointment the same day which was pretty impressive but disappointed with the consultation. I’m peri-menopausal, and sought for a trial of HRT but instead confronted with an inexperienced doctor who created barriers to receiving this. I’m in the medical profession and know that there was no real reason not to provide a trial. All I ask is that there’s improved training or indeed a dedicated menopause clinic to provide expedient support for women who often don’t know how to navigate this life changing transition.

September 13, 2023
Unprompted review

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