I’ve called customer service on various occasions and they were excellent support. They took the time to teach me how to care for my furniture and didn’t try to sell me something I didn’t need. They... See more
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Review summary
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We searched high and low for an amazing teak recliner and tripped across Westminster Teak. Their ratings convinced us to give them a try for such an important purchase. Their website presented the... See more
The young man who helped was exceptional. He helped me order a broken piece for my chair and it arrived in a timely fashion. Thank you. I love the outdoor furniture, and I appreciated being able to re... See more
Company replied
Westminster Teak is a class act from ordering to the delivery! I ordered a table, chairs and a bench in the beginning of May. As promised - we had everything in time for Memorial Day weekend! As a... See more
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Company details
- #20 of 186 best companies in Furniture Store
Written by the company
Welcome to Westminster Teak, a premier designer and distributor of high end, sustainable, luxury grade outdoor furniture. Our unique position as a designer and distributor allows us to leverage our strengths in manufacturing by providing you with extremely high standards in quality and the service you expect and deserve, direct from the source. Apart from the ease of shopping from the comfort of your home, our online store affords us to pass on the savings of running retail space to the customer. Although we are not your traditional “brick-n-mortar” store, we have begun to partner with stores throughout the country in carrying our Grade A, Premium Teak Wood Outdoor Furniture, long lasting synthetic wicker outdoor furniture and contemporary Textilene Fabric Sling Furniture. Check our Dealer Locator utility to find an official reseller near you. If there are no dealers near you then please browse our website catalog and order direct knowing that all of our online systems are encrypted, safe and guaranteed. We offer a RISK FREE solution in that we will pay for return shipping if you are not satisfied. You will get a 100% refund, including any and all shipping charges. No restocking fees and no hidden charges! Our teak furniture comes with a Lifetime Warranty.
Contact info
2915 Red Hill Ave, B107, 92626, Costa Mesa, United States
- 8885928325
- cs@westminsterteak.com
- www.westminsterteak.com
4.8
Excellent
3K reviews
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teak picnic table for deck
From the very beginning, our experience could not have been better!! Dealing with Shelley, was very easy and patient.
We love our new table and chairs - HANDSOME!
Rebecca Marshall
July 15, 2025
Reply from Westminster Teak
Thank you so much for your kind words! It was a pleasure working with you, and I am thrilled to hear you love your new table and chairs. Enjoy them for many years to come! Warm regards,
Shelley
customer service is great.
July 8, 2025
Reply from Westminster Teak
Dear Gary,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great years of relaxing upon your Westminster Teak furniture. If we can ever be of further assistance, please do not hesitate to let us know.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
Reply from Westminster Teak
Dear RD,
Thank you for the kind words, and for choosing Westminster Teak. Quality and customer satisfaction are our highest priorities here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Great products and customer service
Company representatives are very helpful. I have ordered their teak furniture before and it is so well made.
June 16, 2025
Reply from Westminster Teak
Dear DT,
Thank you for the kind words, and for choosing Westminster Teak. Customer service and satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with both. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Easy to put it together!
Easy to put it together! Looks great. I hope it ages as well as described with a bit of care along the way. It's in the SC sun.
June 19, 2025
Reply from Westminster Teak
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warm Regards,
Cecil Gentry
Westminster Teak
Customer serivce rep was top notch
June 12, 2025
Reply from Westminster Teak
Dear Scott,
Thank you for your stunning review!
We are delighted to hear that you find our Customer Service Rep was top notch.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Reply from Westminster Teak
Dear Carl,
We are so appreciative of the time you have taken to provide this positive review. Customer satisfaction is of the highest priority to us here at Westminster, and we are glad to hear that you are enjoying your new furniture. If you are ever in need of assistance, please do not hesitate to let us know as it would be our pleasure to help.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
I loved my experience with Westminster…
I loved my experience with Westminster Teak! I placed my order and needed my lounge chairs (6 chairs and 5 tables) quickly for an event. They tracked down my order, found the truck with my items and had them delivered to me the day prior. It was amazing service and I will always buy from them! Thank you!!
Valerie
May 7, 2025
Reply from Westminster Teak
Dear Valerie,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of products and services and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your Westminster Teak furniture. If we can ever be of further assistance, please do not hesitate to let us know. We are here to help for lifetime of your teak.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 104
Promised to deliver
Promised to deliver. Delivered as promised. Chairs are exceptional. Crate wood used to stake plants at a food pantry garden.
June 4, 2025
Reply from Westminster Teak
Dear Gene,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of products and service and are pleased to hear of your satisfaction. We wish you many great years relaxing on your new furniture and we are happy to know the packaging material has been repurposed in such a meaningful way. If we can ever be of further assistance, please do not hesitate to let us know. We are here to help for the lifetime of your teak.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext 401
Overpriced.
June 4, 2025
Reply from Westminster Teak
Dear Customer,
Thank you for your feedback. We genuinely appreciate you taking the time to share your experience.
After reviewing your order, we agree with your concern, as we have discovered there was an error in the listed pricing for the item you purchased. We’ve since corrected this on our website to reflect the accurate MSRP.
We’ve also issued a refund for the cost difference, inclusive of the promotional code that was applied at the time of purchase. A revised invoice has been sent to your email for your records.
Thank you again for bringing this to our attention and allowing us the opportunity to make it right. We sincerely value your business and the opportunity to serve you.
If we can ever be of further service, please do not hesitate to reach out. We are here to help.
Kind regards,
Megan Ryan
Client Services Manager
Westminster Teak
(888) 592-8325
Very good quality furniture and great support
Very good quality furniture. Support was excellent addressing a delivery with a broken item. Very quick and professional.
Highly recommend and will shop here again.
June 2, 2025
Reply from Westminster Teak
Dear Thomas,
Thank you for your stunning review!
We are delighted to hear that you find our furniture to be of very good quality. We are glad our support team was able to quickly and professionally address the issue with the broken item during delivery.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Great shipper/deliverer.
June 5, 2025
Reply from Westminster Teak
Dear Greg,
Thank you for your stunning review!
We are delighted to hear that you're happy with the quality of our products and services.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Exceptional quality!
June 4, 2025
Reply from Westminster Teak
Dear SK,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future.
Warmest regards,
Alan Womack
Great Products and Customer Service!
Really like the cushions, high quality material and fit. However, the tiedowns on the bench cushions (ordered 2) are attached in different directions. One was correct but the other was difficult to attach. Despite being slightly used, the Company sent a replacement cover free of charge. As far as the furniture goes, I’ve owned the set for 2 years and love it. Westminster Teak sells a high quality product and customer service is outstanding.
June 1, 2025
Reply from Westminster Teak
Dear J. Farrar,
Thank you for taking the time to share your feedback on the cushions you received. We sincerely apologize for the issue you have encountered and, despite the items having been used, we are more than happy to provide replacements. We will be reaching out shortly to make the necessary arrangements. We look forward to resolving the matter to your complete satisfaction.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
Reply from Westminster Teak
Dear Marvin,
Thank you for your stunning review!
We are delighted to hear that your order was delivered quickly and that you're happy with the quality of our products.
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Excellent products!
May 28, 2025
Excellent product
May 16, 2025
Reply from Westminster Teak
Dear Sandra,
Thank you for your stunning review!
We are delighted to hear that you are pleased with our products. Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Jeremy was great
Jeremy was great. Likely the most customer centric person that I have delt with in a very long time. He represents your company very well. Great communicator, greatr follow-up and great in accommodating my special scheduling needs. Just a great experience. I have not yet uncrated the shipment but expect it to be in good shape based on the quality of the crating.
May 20, 2025
100% Satisfaction Guaranteed
Absolutely the best customer service of any company I have purchased furniture from online. I had an issue with one of the table legs and customer service immediately remedied it. The leg arrived in three days, in time for my party. All my guests raved about how beautiful my new table and chairs were. The quality and craftsmanship are unbelievable. I will definitely purchase more furniture from Westminster Teak. Thanks again for your excellent customer service.
May 20, 2025
Reply from Westminster Teak
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your experience with our customer service and furniture exceeded your expectations, especially with such perfect timing before your event. It’s wonderful to know your guests enjoyed the beauty and craftsmanship of your new table and chairs.
We truly appreciate your trust in Westminster Teak and look forward to helping you with your next purchase. Thank you again for choosing us!
Warm regards,
The Westminster Teak Team
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