Wetsuit Centre Reviews 

9,440
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive promptly and securely, while offering praise for the wide range of top brand water sports equipment available on the website. Shoppers also highlight the helpful customer service and accurate sizing guides that make finding the right gear much easier. Some reviewers were not happy with receiving the wrong size or experiencing sizing mismatches with their purchased items. A few other people also felt that delivery services could occasionally be unreliable or encountered issues with missing parcels in the post. Others mentioned that specific items were not completely suitable or had minor product discrepancies.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting great quality, accurate sizing charts, and... See more

Delivery service

Consumers find delivery service to be an absolute satisfaction, frequently highlighting rapid shipping times... See more

Service

Users describe positive interactions with service, expressing strong satisfaction regarding fast delivery and... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the well-described and... See more

Order

Customers had positive experiences with order, highlighting the user-friendly website, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this shop! They have all the well established watersports brands to get you all geared up. Detailed guides and size charts will help you understand the different types of sports and gear... rarel... See more

Rated 5 out of 5 stars

I purchased my C-Skins 7mm swim gloves and they arrived on time, were well packaged and were exactly as described. The gloves are amazing and keep my hands warm even in sub 5 degree water and fit well... See more

Rated 5 out of 5 stars

I had a brilliant experience with the Wetsuit Centre. The customer service was brilliant, they gave me some great advice regarding which size swim socks to buy which saved me (and them) the hassle of... See more

Rated 5 out of 5 stars

Amazing service. I purchased wetsuit boots that were actually sold out. Customer service were quickly in touch with alternatives and my order was swapped straight away for a more expensive option, the... See more


Company details

  1. Activewear Store
  2. Canoe and Kayak Store
  3. Outdoor Clothing and Equipment Shop
  4. Sailing Store
  5. Surf Shop

About Wetsuit Centre

Written by the company

#1 For Water Sports Products & Service

Wetsuit Centre is committed to delivering only the best customer service and the highest level of quality wetsuit brands such as O'Neill, Rip Curl, C-Skins, Xcel, & OA Wetsuits. We are the largest UK supplier of wetsuits and surfing equipment, sending great products worldwide.

Having a huge range of wetsuits and water sports equipment at the very best price. You can be assured of a 1st class service & advice from the people that love being in the water


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,440)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great service

Great service, wetsuit was posted on day of purchase and received via royalmail 2 days later 👍 wetsuit itself is amazing (oneil hyperfreak hooded), very warm and watertight for those cold winter sessions

October 8, 2025
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Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. I made 2 separate orders, a few mins apart and the staff called me to confirm them to make sure I hadn’t made a mistake. I hadn’t but I appreciated them taking the time. Delivery was also super quick.

October 21, 2025
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Rated 5 out of 5 stars

Good customer service

Good customer service, fast delivery, had to return the wetsuit as it didn't fit but easy to do so with no problems, would use them again.

September 29, 2025
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Rated 5 out of 5 stars

No problems at all

Products (two wetsuits, different sizes for adult and teen) arrived promptly, well packaged, fitted well according to measured sizes. Good quality product. No need to test out the customer service quality.

June 28, 2025
Rated 5 out of 5 stars

A successful purchase

I found the information on the website helpful and informative which helped me to make a wetsuit choice for my needs. Updates and info about delivery kept me up to date. My package was delivered on time and overall the whole experience was very good.

October 17, 2025
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Rated 5 out of 5 stars

Amazing service

Amazing service. I purchased wetsuit boots that were actually sold out. Customer service were quickly in touch with alternatives and my order was swapped straight away for a more expensive option, the original price was honored. Dispatched the next day. Will definitely buy again from the Wetsuit Centre.

September 30, 2025

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