The guy I made initial contact with ( Tom ) was very pleasant to deal with, a price was agreed which was better than I had been offered by a dealer, the driver that collected it was a nice guy. The co... See more
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Cottage Street Mill, Cottage Street, SK11 8DZ, Macclesfield, United Kingdom
No recent history of asking for reviews
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Replied to 33% of negative reviews
Typically replies within 1 week
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Quick efficient knowledgeable operative, on time, all good
Brian the bike inspector was great knowledgeable and informative thorough inspection and then immediate payment on conclusion of inspection office were great at sending through payment couldn't have been happier
Good communication.
Pick up driver very polite, respectful (I am a female on my own). Talked me through every step.
Everything taken care of by driver.
Collection was seamless and driver most helpful.
I received the quotation price and within minutes was called. I had a quick chat and agreed a callback in 5 days time to discuss further. Next morning 1 text and a missed call with voicemail. Clearly they do business like the old "hard sell" car sales where they try to wear you down. I responded to their text instructing them not to call or text and received an acknowledgement of the text. 3 hours later another call (blocked) and voicemail.
The quote was poor, even giving the fact they have expenses, profit and VAT to add when selling.

Reply from We Want Your Motorbike
The valuation was excellent, the phone service was excellent with pleasant staff, they were patient and honoured their quote while I removed my private plate with DVLA , when steve came to collect he was professional, polite and quite chatty, putting me at ease while selling my beloved bike. Excellent service and recommended. Thank you.

Reply from We Want Your Motorbike
Easy to use. The man who collected the bike was really good.

Reply from We Want Your Motorbike
Friendly and knowledgeable, explained the whys and wherefores of checking my bike over and although I was sad to see it go, I felt reassured that it would be looked after, making the experience a pleasant one. Well done!

Reply from We Want Your Motorbike
Very straightforward sale very happy with the outcome.

Reply from We Want Your Motorbike
Price agreed and collected within 24hr,,
Engineer/bike collector turned up at the time he said he would,,did a no bullshit survey,,ie (no shaking of head or sharp intakes off breath),,bike packed up and gone within the hour,,👏👏
Thanks to John Durham for collection,,wwym

Reply from We Want Your Motorbike
The whole experience of selling my "Much Loved" Bike to "We Want Your Bike" was extremely straight forward!!
The amount i received was acceptable!! (Maybe not what i expected) "but it never is, is it??"
The Rep.. that came to inspect and collect the bike, was a real nice bloke!!
Not only because he identifying the condition and quality of my bike!!
But there was no hint of an attempt to try to reduce the amount that i had been offered!!
Which would have been offensive to me!! considering the "as new condition" of the machine..
Best wishes to the next owner! you have got yourself a beautiful genuine Bike!!

Reply from We Want Your Motorbike
Everything done to time. Ongoing notifications throughout. Your agent very easy to do business with.

Reply from We Want Your Motorbike
Sold my bike today, driver came and agreed it was in showroom condition as stated and give me my valuation price.
Great service from the collecting driver.

Reply from We Want Your Motorbike
Filled in a form online and got a valuation that was surprisingly fair - I had expected probably 10-20% less. Staff on the phone were friendly and helpful. The driver/inspector who actually picked up the bike was a decent guy. There was a bit of disagreement about the state of the rear tyre (passed MoT a month and 20 miles previously with no advisories, but now apparently worn to the limit) but we came to a reasonable compromise of £50 off the valuation. They had offered me the instant payment option free of charge, so this sort of balanced out. The driver sorted out payment by bank transfer and loaded the bike while I was waiting for confirmation from my bank. Nice touch, he gave me the van keys while he did it so he couldn’t drive away before I had been paid. Payment came through in a couple of minutes and it was all done. I hate selling vehicles, especially bikes, but this was about as painless as it could be. Fair price, hassle-free, quick. Would recommend.

Reply from We Want Your Motorbike
Prompt service, polite service, follow up contact, friendly knowledgeable mechanic inspecting and collecting my bike, instant payment, quick quote initially.
All good

Reply from We Want Your Motorbike
Super quick. From filling out the web form on Thursday to having the bike picked up and the money in my account the very next day.
Everyone was super courteous and helpful. The bike check was friendly and easy.
All good.

Reply from We Want Your Motorbike
Balls up on day bike was supposed to be picked up, riccardo made up for it great bloke above and beyond.

Reply from We Want Your Motorbike
Unfortunately they didn't collect today as arranged. Apparently someone in the office had since decided that they couldn't pay what we agreed on their valuation confirmed verbally, by text and email so had cancelled the collection without letting me know. I only found out when I called them about 3.15 today having waited in all day. Obviously there will be some happy customers but this was my experience today. The guy on the phone was very apologetic I must add.

Reply from We Want Your Motorbike
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