wheatleycarcentre.co.uk Reviews 

49
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, often describing the atmosphere as welcoming and professional. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making the car-buying process smooth and pleasant. Many highlight the exceptional service, noting that staff members are patient, understanding, and ensure a straightforward experience without sales pressure. The quality of the products, including both new purchases and serviced vehicles, is frequently commended, with many feeling their cars were like new or outstanding. However, some customers also noted minor issues, such as a car not being as clean as expected after valeting, with small areas missed or minor scratches. A few other people also felt that communication could be improved, experiencing delays in paperwork or feeling a lack of updates, though they still appreciated the quality of the cars.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, reliable, and exceptional.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, professional, and... See more

Product

Reviewers mention positive feedback about the product, with many customers expressing delight with their new... See more

Quality

Users describe positive interactions with quality, with many reviewers highlighting the excellent condition... See more

User experience

People report positive experiences with the user experience, often describing the process as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Walking into Wheatley Car Centre, I was immediately struck by how welcoming and professional the atmosphere was. Kiran Ajaz guided me through every step of the process with such ease and courtesy that... See more

Company replied

Rated 5 out of 5 stars

We felt well looked after at Wheatley Car Centre. Craig was helpful and supportive, making the process comfortable. A couple of issues with the car were sorted promptly, which we appreciated. We were... See more

Company replied

Rated 5 out of 5 stars

Another excellent service from Wheatley Car Centre.Lorraine and Gary front of house, Paul in the office and the whole team could not have been more helpful,arranging a last minute courtesy car when d... See more

Company replied

Rated 5 out of 5 stars

We bought a lovely Mini from this dealer. Although nearly 9 years old, it is low mileage and was extremely well kept. Kiran and Lorraine greatly helped us with the purchase which took a bit longer t... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Car Service
  4. Motor Vehicle Dealer

Written by the company

About Us Wheatley Car Centre and Sturdys Castle Car Centre are trusted, long-established used-car dealerships known for supplying quality vehicles at competitive prices since the early 1980’s. Both centres carefully select and thoroughly inspect every car to ensure reliability, safety, and excellent value for money. Each vehicle is presented with clear, honest descriptions, accurate condition reports, and service history details where available, giving customers full confidence when choosing their next car. Why Buy From Us • Reputable, well-established dealerships with years of customer trust • Wide range of quality used cars to suit all budgets and needs • Every vehicle is fully inspected and prepared to a high standard • Transparent, accurate descriptions so you know exactly what you’re buying • Friendly, knowledgeable teams offering a smooth, pressure-free experience • Commitment to great value and exceptional customer care • Still not sure, check out our reviews from the people that matter If you have any questions or would like to arrange a viewing or test drive, please give us a call — we’re here to help.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
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1-star

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4.5

All reviews

(49)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Great local business

I was a bit unsure initially, but the team at Wheatley Car Centre were friendly and professional. They handled everything in a polite and courteous manner, which I appreciated. Thank you George

June 20, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Jo, we're glad to hear that the team at Wheatley Car Centre were able to put your mind at ease and provide you with a friendly and professional experience. Thank you for sharing your kind words and giving us a five-star rating. We'll make sure to pass on your appreciation to George. Best regards, Wheatley Car Centre.

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Rated 5 out of 5 stars

Excellent experience

This was my second time buying a car from Wheatley Car Centre. I decided to return because of how professional and friendly Kiran is. He made the process straightforward, explaining everything clearly and answering all my questions in a way that felt easy to follow. I’ve dealt with many salespeople before, but I’ve always found Kiran to be approachable and easy to talk to, which put me at ease. The process felt well-managed and not rushed, which made it much simpler than I expected. Everything was handled smoothly. I left feeling confident in my decision.

June 10, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

We're thrilled to hear about your positive experience at Wheatley Car Centre, Mark. It's wonderful to know that Kiran's professionalism and approachable nature made the process straightforward and enjoyable for you. We’re delighted you felt at ease and confident in your decision, and we look forward to assisting you again in the future. Thank you for your kind words and the five-star rating!

Rated 5 out of 5 stars

Visited Wheatley Car Centre to purchase…

Visited Wheatley Car Centre to purchase a Volkswagen Golf. The team made the process straightforward and pleasant. They were friendly, professional, and easy to talk to throughout. I felt well looked after from the moment I arrived.

When it came time to collect the car, everything had been prepared in advance, which made things run smoothly. The car itself was spotless and in great condition—almost like new—which was a great and gave me confidence in my purchase.

June 15, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for your glowing review and five-star rating, Roger! We are delighted to hear that your experience at Wheatley Car Centre was straightforward and pleasant. It is wonderful to know that you felt well looked after and that the team’s professionalism and preparation made the process smooth. We are especially pleased that you are happy with the condition of your Volkswagen Golf. Wishing you many enjoyable journeys ahead!

Rated 5 out of 5 stars

Excellent professional service here

Excellent service here, I am really grateful they found evidence of tampering to my vehicle. It could have put me off the road and risked harm to my loved ones. Quality service and reliable, I really appreciate what they have done for me, apologies on the delay posting this up.

May 20, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

We’re pleased to hear you had such a positive experience at Wheatley Car Centre, Marc. Thank you for sharing your kind words and five-star rating. It’s great to know our team could assist in identifying and resolving the issue with your vehicle, ensuring safety for you and your loved ones. We truly appreciate your feedback and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Kiran was friendly and took the time to…

Kiran was friendly and took the time to understand what I was looking for. They helped me choose a Toyota Yaris that suited my needs perfectly. The whole process of buying and collecting the car was fully explained, which made things feel straightforward. The handover went smoothly, with everything clearly laid out. I appreciated the effort put into ensuring I was comfortable with each step. Really pleased with how well my needs were considered during the visit.

May 8, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for your fantastic review and five-star rating, Stephen. We're thrilled to hear that Kiran provided such a friendly and attentive service, helping you find the perfect Toyota Yaris. It's great to know the buying process and handover were clear and straightforward for you. We truly appreciate your kind words and are delighted that your needs were met so well during your visit to Wheatley Car Centre.

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Rated 5 out of 5 stars

Absolutely delighted with my new car

Absolutely delighted with my new car. The whole process of buying a new car and part exchanging my old car was so easy and I got a great price too for my old car! Craig was fantastic and was brilliant at communicating throughout the process. Can’t recommend highly enough !

April 25, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

We're thrilled to hear how delighted you are with your new car, Katie. It's wonderful to know that the process of purchasing and part exchanging was seamless for you, and we’re pleased you felt you received a great price for your old car. Craig will be very pleased to hear your kind words regarding his communication and support. Thank you for such a glowing review and recommendation!

Rated 3 out of 5 stars

Car collection

Car wasn't quite as clean as expected after valeting. Small places had been missed Small scratches inside read door. Under bonnet had been missed, Overall I was quite satisfied with car .Staff were helpful and friendly. And answered all questions.

April 26, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thanks for your feedback — we really appreciate you taking the time to share your experience.

We’re sorry to hear the car wasn’t presented quite to the standard you expected, and we’ll make sure your comments about the valeting and missed areas are passed on to our preparation team so we can improve.

That said, we’re pleased to hear you were overall satisfied with the car and that our team were helpful, friendly, and able to answer your questions — that’s exactly the level of service we aim to provide.

If there’s anything further we can assist you with, please don’t hesitate to get in touch. Enjoy your new car!

Rated 5 out of 5 stars

The car purchase process was…

The car purchase process was straightforward and easy. No pressure at any stage, all questions answered promptly, and everything moved at my pace. After-sale support was good when I needed a replacement charging cable. It arrived the next day without issue. Very pleased with how it all worked out.

April 2, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for such a great review — we really appreciate you sharing your experience.

We’re delighted to hear the whole process felt straightforward and pressure-free, and that everything moved at a pace you were comfortable with. It’s exactly how we believe buying a car should be.

It’s also great to know our after-sales support delivered when you needed it and that the replacement charging cable reached you quickly without any hassle.

We’re really pleased everything worked out well for you. If you need anything in the future, we’re always here to help. Enjoy your new car!

Rated 4 out of 5 stars

The guys at Wheatley car centre could…

The guys at Wheatley car centre could not have been more helpful and kept me informed all the way through the exchange of my previous car to the replacement.
Would recommend them to my friends and family.
Very satisfied.
Thanks to all involved with my purchase.
John Jones

April 16, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for your kind words, John — it really means a lot to us.

We’re delighted to hear you felt well looked after throughout the whole process and kept informed during your vehicle exchange. Making everything smooth and stress-free is always our goal.

We really appreciate your recommendation to friends and family — that’s the highest compliment we can receive.

Enjoy your new car, and if there’s anything you need in the future, we’re always here to help!

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Rated 5 out of 5 stars

Very friendly professional people quick…

Very friendly professional people quick to respond to deal with any matter arising helpful

April 23, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for your great feedback.
We’re really pleased to hear you found the team friendly, professional, and quick to respond — that’s exactly the level of service we aim to provide.
It’s good to know you felt supported and that everything was dealt with efficiently. If there’s ever anything you need going forward, we’re always here to help.

Rated 5 out of 5 stars

Would recommend Wheatley Car Centre

I purchased a car from Wheatley Car Centre and dealt with Craig Wiltshire. He was professional, polite, and easy to work with throughout.

March 6, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for the five-star review, Linda. We're delighted to hear about your positive experience at Wheatley Car Centre. It's great to know that Craig Wiltshire provided professional and polite service while assisting you with your purchase. We hope you enjoy your new car and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

I recently purchased a Skoda Citigo…

I recently purchased a Skoda Citigo from Wheatley Car Centre and felt comfortable throughout the process. Craig took the time to listen to what I was looking for, which made it easier to narrow down my options. There wasn’t any sales pressure, which I appreciated. It felt like they wanted me to find the right car rather than pushing for a quick sale. The Citigo has been great so far, and I’m pleased with how everything turned out.

March 11, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for your wonderful review and five-star rating! We’re delighted to hear that Craig made your car-buying experience at Wheatley Car Centre comfortable and pressure-free. It’s fantastic to know that your Skoda Citigo has been a great choice for you. We appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service at Wheatley…

We felt well looked after at Wheatley Car Centre. Craig was helpful and supportive, making the process comfortable. A couple of issues with the car were sorted promptly, which we appreciated. We were also satisfied with the price given for our part exchange. The experience left us really pleased.

December 8, 2025
Unprompted review
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Reply from wheatleycarcentre.co.uk

Hi Nick,

Thank you so much for your kind 5-star review – we really appreciate you taking the time to share your experience.

We’re delighted to hear that you felt well looked after and that Craig was able to make the process comfortable and supportive for you. It’s also great to know that any issues were resolved promptly and that you were happy with your part exchange price.

Your feedback means a lot to the whole team, and we’re really pleased we could help you find the right car.

Wishing you many happy miles ahead!

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Rated 5 out of 5 stars

The process of buying a Citroen…

The process of buying a Citroen Berlingo was straightforward. Everything was explained clearly, and the steps were easy to follow. It felt organised and smooth throughout, which made the experience positive. Would recommend this dealership for anyone looking for simplicity in buying a car.

February 5, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for your kind review 😊

We’re delighted to hear that your experience purchasing your Citroen Berlingo was straightforward and well-organised. Our team always aims to make the process as clear and smooth as possible, so it’s great to know this came across throughout your visit.

We truly appreciate your recommendation and your trust in our dealership 🚗✨ If there’s ever anything more we can help you with, please don’t hesitate to get in touch.

Wishing you many happy miles in your new vehicle!

Rated 5 out of 5 stars

Well done Wheatley Garage

Oh, I can’t recommend Wheatley Car Centre enough! I recently purchased a Jaguar F-PACE, and the whole experience was absolutely brilliant. Craig Wiltshire assisted me, and he was so calm and patient throughout not a hint of sales pressure, which made everything so much easier. The dealership itself has such a clean and professional feel, and the atmosphere is genuinely welcoming. If you're on the hunt for a car, I’d definitely suggest giving them a try. You won’t regret it!

February 14, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you so much for your kind words and for taking the time to leave such a wonderful review. We’re delighted to hear that you had a brilliant experience purchasing your Jaguar F-PACE with us.

Craig will be especially pleased to know that his calm and pressure-free approach made the process enjoyable for you – that’s exactly the experience we aim to provide for all our customers.

We truly appreciate your recommendation and hope you enjoy every mile in your new car. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch.

All the best,
The Wheatley Car Centre Team

Rated 5 out of 5 stars

Walking into Wheatley Car Centre

Walking into Wheatley Car Centre, I was immediately struck by how welcoming and professional the atmosphere was. Kiran Ajaz guided me through every step of the process with such ease and courtesy that it made buying my Jaguar I-PACE an absolute pleasure. The whole team were brilliant, creating the best car-buying experience I've ever had. Everything felt smooth from start to finish, and I couldn’t recommend them highly enough. Many thanks to everyone there!

February 20, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for such a fantastic review! 🌟

We’re delighted to hear that you had such a positive experience with us at Wheatley Car Centre. It’s great to know that Kiran Ajaz and the rest of the team made the process smooth, welcoming, and enjoyable for you.

Congratulations on your Jaguar I‑PACE—an amazing choice! ⚡🚗 We’re really pleased we could help make your car-buying journey such a memorable one.

If there’s ever anything we can help with in the future, please don’t hesitate to get in touch. Enjoy your new car, and thank you again for choosing us! 🙌

Rated 1 out of 5 stars

Unfriendly, officious and bureaucratic

I drove for over an hour to look at a car at the Wheatley Car Centre, having phoned in advance to book. We were greeted by Craig, who allowed us to look at the car but wouldn't let us test drive it until after he'd exhaustively gone through endless questions to gather personal data from me, seemingly for car finance even though we'd explicitly stated that this was a cash purchase. Everything was about "the process, to make it fair". If I'm buying a car for cash, you don't need to know how many miles I drive per year, the year of my birth, my email address or similar data. Despite 45 minutes of paperwork, we were no nearer driving the actual car to see if we liked it, and my husband was getting visibly annoyed by this. Craig then wouldn't let us drive the car, as "it's obvious you're not going to buy it". I'm an independent woman and if I had liked the car to drive (I liked the look of it from first inspection), I'd have bought it as I don't need my husband's permission to do so. The trade in value for my current car was derisory too, at a third of the price offered by "webuyanycar . com". The experience between this and the service we've received from a different independent car sales place where my husband bought a car last week is night and day. If you're considering travelling any kind of distance to get a car from Wheatley, don't bother.

March 7, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your visit did not meet your expectations, especially after you travelled such a long distance to see the vehicle.

At Wheatley Car Centre we operate within a set process that is designed not to inconvenience customers, but to ensure we remain compliant with industry regulations and to protect both our customers and the business. Whether a vehicle is being purchased with finance or with cash, we are required to collect certain information and follow a consistent procedure. While this can sometimes feel detailed, it forms part of our compliance responsibilities and helps ensure that every transaction is handled correctly and transparently.

Similarly, when a part exchange is involved, we always aim to agree a provisional valuation before arranging a test drive. This is simply to make sure expectations are aligned and to avoid wasting anyone’s time if we are too far apart on figures. We appreciate that valuations can sometimes differ from online buying services, as our offers are based on the vehicle’s condition, preparation costs, and current retail market considerations.

We are sorry that this process left you feeling frustrated, as that is certainly not the experience we aim to provide. Your comments have been noted and will be discussed with the team so we can continue improving how we communicate our process to visiting customers.

Thank you again for your feedback and we wish you all the best with your vehicle search.
Wheatley Car Centre

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Rated 1 out of 5 stars

Terrible place

Terrible place. Drove an hour to look at a car. Craig spent ages taking personal data from my wife which I think was totally unnecessary under the Data Protection Act 2018 given that we were clear from the outset that we would purchase cash. After all that, he wouldn't let my wife test drive the car because I was cross with him - although always calm! I wouldn't buy a car from them, and if you're considering going for a test drive, don't bother! Ironically, the car looked quite good and we might have bought it - their loss, I guess.

March 7, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your visit did not meet your expectations, especially after you travelled such a long distance to see the vehicle.

At Wheatley Car Centre we operate within a set process that is designed not to inconvenience customers, but to ensure we remain compliant with industry regulations and to protect both our customers and the business. Whether a vehicle is being purchased with finance or with cash, we are required to collect certain information and follow a consistent procedure. While this can sometimes feel detailed, it forms part of our compliance responsibilities and helps ensure that every transaction is handled correctly and transparently.

Similarly, when a part exchange is involved, we always aim to agree a provisional valuation before arranging a test drive. This is simply to make sure expectations are aligned and to avoid wasting anyone’s time if we are too far apart on figures. We appreciate that valuations can sometimes differ from online buying services, as our offers are based on the vehicle’s condition, preparation costs, and current retail market considerations.

We are sorry that this process left you feeling frustrated, as that is certainly not the experience we aim to provide. Your comments have been noted and will be discussed with the team so we can continue improving how we communicate our process to visiting customers.

Thank you again for your feedback and we wish you all the best with your vehicle search.
Wheatley Car Centre

Rated 5 out of 5 stars

Really great customer service from Gareth

Really great customer service, very helpful, all really professional and I love my new car! Shout out to Gareth for being brilliant!

January 23, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Hi Sian, thank you for your kind words and the five-star rating! We're delighted to hear you had a great experience at Wheatley Car Centre and that Gareth provided brilliant service. We hope you enjoy your new car, and we look forward to assisting you again in the future! Best regards, Wheatley Car Centre.

Rated 5 out of 5 stars

Kian was really helpful and ensured the…

Kian was really helpful and ensured the handover went smoothly. I absolutely love the car and the process was really easy and smooth. Highly recommend

February 11, 2026
Unprompted review
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Reply from wheatleycarcentre.co.uk

Thank you for your wonderful review and five-star rating, Customer. We are delighted to hear that Kian provided such helpful service and ensured a smooth handover. It is great to know you love your new car and found the process easy. Your recommendation means a lot to us. Best regards, Wheatley Car Centre.

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