Wheelscience Reviews 260

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I ordered tubes and they never arrived. I reached out and they said have you inquired with usps. I needed their help to file a claim and they didn’t try to help or give me enough info to file an inq... See more

Rated 5 out of 5 stars

TPU Tubes - Have used these now for approx 250 miles. Installed the 26-32mm on a 19mm wide internal rim fitted with 28mm tyres. Straightforward to fit, put in a little air to get them into shape and t... See more

Rated 5 out of 5 stars

Set of Cloud 32's MTB wheels arrived in pristine condition. Tubeless tyres snapped on with minimal effort. They have since taken a pounding on a very rough 100km Audax dirt ride, and a rugged 500km bi... See more

Rated 5 out of 5 stars

Cyclists are unique athletes. We tend to become inordinately attached to our bikes. When you change anything, there is often a hesitation. I have put about a thousand miles on my new Elemental 60’s. I... See more

Company replied

Company details

  1. Bicycle Store
  2. Sporting Goods Store

Written by the company

World class carbon wheels.


Contact info

3.7

Average

TrustScore 3.5 out of 5

260 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Elemental 50s

Have the 38s as well and these feel faster. Quite difficult to fit tubeless tyres (tight fit). Have found Goodyear to be the easiest out of Continental, Vittoria, Veloflex and Schwalbe.

Roll well and are comfortable which is the main thing for me.

February 1, 2022
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Rated 5 out of 5 stars

Excellent wheels so far

Excellent wheels so far. Peter was accommodating. Older rider on the meaty side of the scales who rides long distances once or twice a week. Treat to self. Ordered said wheels in late October and they arrived within 3 weeks. No fuss. She who must be obeyed gave permission & was particularly thrilled at the $140 off!
Notice the difference but forgot I needed 80mm valves as I couldn’t get enough purchase on the others that I have with the pump at home.
I’ll see how I go when I ride Mt Donnabuang and Mt Buffalo in the next month or so.
So far very happy with the purchase

December 24, 2021
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Rated 2 out of 5 stars

One persons experience, make up your own mind

Communication on this was very poor, no confirmation email, no tracking number, no follow up when the wheels eventually arrived!
I had to do ALL the chasing to find out any information and in the end they took over eight weeks to arrive not the promise 3.5–4.
I’m sure the wheels are fine (I haven’t used them yet) but if I had my time over I would have paid more to avoid this fiasco.

December 23, 2021
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Reply from Wheelscience

Hi Jason, sorry to read this. As I explained in our correspondence your original tracking email was sent according to our system but you did not receive it at your end. We were then unable to provide more data than UPS themselves in terms of tracking, which was impacted by COVID issues in Australia. I'm sorry we have not lived up to expectations, we are doing everything we can to deliver everything as fast as possible, noting we are not charging extra for courier delivery at the moment in an attempt to speed things up.

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Rated 5 out of 5 stars

Elemental 60mm wheelset

Very happy about my purchase at Wheelscience! Peter was very quick to answer to my questions and I received beautiful wheels fulfilling all specs. I strongly recommend, thanks again wheelscience

December 8, 2021
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Rated 5 out of 5 stars

Great wheels!

Wheels look great and ride even better. The whole process was great from beginning to end. The owner was very quick to answer any questions I had before purchasing. Shipping was quick. Would highly recommend these wheels.

December 2, 2021
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Rated 5 out of 5 stars

Very pleased with Brand New wheel…

Very pleased with Brand New wheel science elemental 60mm carbon wheels,so light and well built, opted to have these on a tubeless system and the difference is immense compared to tube.
I went for the wheel science own hubs and they a quieter and smoother than my original hubs.
The company itself is very passionate at what they do you just need to look at there website wheelscience , they can be contacted easily via Instagram and Q&As quickly responded to.
Payment was very quick via PayPal as I wanted in Sterling not dollars
Wheels took approx 4 weeks to arrive but I was expecting this so wasn't a problem as someone else mentioned the delivery time .
What I have bought up to press I can highly recommend this company and best of luck to them for future prosperity
Ste

November 25, 2021
Rated 5 out of 5 stars

Great service, delivery and performance!

Great service, communication, delivery and performance!
Recently had my 1st big day out on the Everest 1 wheels with 305km and 3,559m climbing.
The wheelset performed flawlessly and I felt fresher at the end thanks to running 28mm tyres and lower pressures than I could previously.
Very happy to date with plenty of climbing adventures still to come!

November 19, 2021

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