When Away Reviews 466

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... See more

Rated 5 out of 5 stars

We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... See more

Rated 3 out of 5 stars

First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... See more

Rated 5 out of 5 stars

Had been a customer for some time and an excellent service. But for now unable to avail of service. When I need to cancel full process handled with great competence and completed within an hour. 10/10... See more

Company details

  1. VPN Service

About When Away

Written by the company

Access the internet like you're in the UK

Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!

Contact info

4.2

Great

TrustScore 4 out of 5

466 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

DO NOT WASTE YOUR MONEY - I was in Spain and thought I would try this - didn't work - customer is outsourced had 3 different advisers none of which did scything- then advised me to go back to When away direct - who don't answer you. TOTAL WASTE OF MONEY

March 30, 2024
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Rated 1 out of 5 stars

Not Does What It Says On The Tin

I paid for selected choice, followed procedure to gain access to stream via recommended vpn. couldn’t access chosen stream despite following instructions & several attempts, a complete waste of money

March 2, 2024
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Rated 5 out of 5 stars

Best I've tried....

I used whenaway for four weeks while I was in Spain on holiday, it worked great, I could watch all my favourite tv programmes and just being able to get it for the 4 weeks was ideal a.

February 7, 2024
Rated 1 out of 5 stars

I was in Portugal… I didn’t read…

I was in Portugal… I didn’t read anywhere that I had to be in the UK.
So it was a waste of money.
Tried when I got home, still had a couple of days on it, it wouldn’t show any programs I wanted to watch, although they were being shown on here. 🤷🏻‍♀️

February 6, 2024
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Rated 4 out of 5 stars

Good product

Straightforward and easy to use. Connected every time with no problems. Able to access everything Whenaway said I would be able to.

February 7, 2024

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