BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... See more
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See what reviewers are saying
We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... See more
First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... See more
Had been a customer for some time and an excellent service. But for now unable to avail of service. When I need to cancel full process handled with great competence and completed within an hour. 10/10... See more
Company details
About When Away
Written by the company
Access the internet like you're in the UK
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Contact info
18-19 Iron Gate, DE1 3GP, Derby, United Kingdom
- support@whenaway.co.uk
- www.whenaway.co.uk
4.2
Great
466 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to use and access channels
Very easy to use and access channels. Access was immediate after payment.
November 3, 2023
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Excellent support.
Whilst on holiday my husband was keen to watch the rugby. Having when away, made our holiday. We had an issue getting started but, one email and it was resolved immediately.
October 3, 2023
Be more proactive
The process wasn’t as intuitive as I had hoped for and with a 5 hr time difference was difficult to correspond. Lesson learnt by myself is to do this kind of thing before I go away.
September 26, 2023
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Handy to access
October 2, 2023
Watching UK Tv
I live out in Brazil and without a VPN I wouldn’t be able to watch British television. I tried various VPN’s and When Away was the only one that worked for me
October 1, 2023
Very efficient and easy to navigate.
October 1, 2023
Great worked well no issues
September 3, 2023
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reliable and easy to use
I had no issues with the service, reliable and easy to use.
September 2, 2023
Brilliant Service Whilst Away
A little tricky to set up but otherwise a great service.
September 1, 2023
Did work very well at all !!
Did work very well at all !!! There’s a lot better VPN blockers on the market.
September 5, 2023
I have paid and it’s taken money and…
Had an issue with the password being sent but they rectified the issue the next day for me.
August 27, 2023
Unprompted review
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Myself and my son enjoyed watching F1
Myself and my son enjoyed watching F1 , while in France which would not have been possible without this service amazing.
July 30, 2023
Brilliant service & the customer…
Brilliant service & the customer service was excellent
July 29, 2023
Signing up for whenaway was the most…
Signing up for whenaway was the most straightforward of all the sites I have tried. It is also very affordable.
August 4, 2023
Absolutely awful app I emailed saying…
Absolutely awful app I emailed saying not working and no help at all was waste of money didn’t work once for me
August 3, 2023
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Just didn’t work
July 31, 2023
Experience all good with when away!!
July 30, 2023
Living in Uk but I was in Bulgaria on…
Living in Uk but I was in Bulgaria on holiday and couldn't watch my football World Cup, then I found When Away in Google and payed for a week. Excellent, quick and easy to use 👍 thanks
July 29, 2023
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