When Nature Calls  Reviews 

213
•
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

The payment system is very difficult to work with. And the delivery system is very basic. Please consider offering courier delivery service at a premium. Also consider payments by credit car... See more

Company replied

Rated 5 out of 5 stars

Tried to book a weekend pass for the loos at the Isle of wight. Couldn't work out how to do it and messaged when nature calls at 11 pm on a Friday night. The person who replied not only explained exac... See more

Rated 5 out of 5 stars

We just hired When Nature Calls yesterday, and we have never ever had such a beautiful landscaping job done like this company did for us today, They were on time, explained what they were doing from s... See more

Rated 5 out of 5 stars

When nature calls is a really great company, they were helpful and professional when I visited a shop in Amsterdam and the online customer service is second to none. They are very knowledgeable and re... See more

Company replied

Company details

  1. Health Food Store

Written by the company

CBD health shop Amsterdam voor premium geselecteerde CBD producten


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(213)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery was super fast!

The delivery was super fast!
The packing is the cutest thing ever!
And the product also is the best quality! Plus information on the site and on the product!

Love it!

December 13, 2023
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Reply from When Nature Calls

Thank you for your lovely review Ana. We are happy you enjoyed your experience with us. Hope to welcome you again.

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Rated 5 out of 5 stars

Always good service

Always good service, and quick replies to emails.

December 11, 2023
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Reply from When Nature Calls

Thank you for your 5 star review Margaret! We hope you have a great holiday period, and to welcome you back in the new year!

Rated 3 out of 5 stars

The payment system is very difficult to…

The payment system is very difficult to work with.

And the delivery system is very basic.

Please consider offering courier delivery service at a premium. Also consider payments by credit cards.

Thanks,

A

December 8, 2023
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Reply from When Nature Calls

Thank you for your review A A.

Unfortunately paying by Credit Card is not possible because of some products we sell which they don't accept, same with an express delivery service. Believe us we have tried and are still on it. There is nothing more that we could offer you this service. Our apologies for the inconvenience. We still hope you love the product.

best regards and happy holidays
Patrick
When Nature Calls

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Rated 5 out of 5 stars

We just hired When Nature Calls…

We just hired When Nature Calls yesterday, and we have never ever had such a beautiful landscaping job done like this company did for us today, They were on time, explained what they were doing from start to finish. Joe & Taryn and their crew totally amazed me with such a extremely beautiful job. I have had several companies before but not like this company. Y'all need to hire them ASAP, I promise you will NOT be disappointed. Their pricing is very very fair, well worth every penny!! I just want to thank Joe & Taryn and their crew for such a beautiful job!!!

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product. Whether shopping in-store or online, the service and details are impeccable.

June 11, 2023
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Reply from When Nature Calls

Thank you for your great review

Rated 5 out of 5 stars

It helps me a lot

If you are looking for something to help you sleep calmly, this product is the right one 🫶🏼

May 17, 2023
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Reply from When Nature Calls

thank you for your review Mayra and great to hear you love it.

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Rated 5 out of 5 stars

Service and products from When Nature…

Service and products from When Nature Calls have been consistently good. Most recently, I purchased the wrong product online (my fault) and was easily able to exchange it. Online ordering and shipping have been flawless.

May 1, 2023
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Reply from When Nature Calls

Thank you Michael for your review. We are happy we could help to get you the right product:)

Rated 5 out of 5 stars

Knowledgeable, helpful, good quality!

I visit this store in person in Amsterdam and can highly recommend them. They’ve given me great advice regarding CBD and functional mushrooms (Cordyceps and Lions Mane) and have good transparency about the production process of their products. Don’t hesitate to order or give them a call!

March 3, 2023
Unprompted review
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Reply from When Nature Calls

Thank you for your review Elizabeth. We really appreciate it

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Rated 1 out of 5 stars

3 weeks before order

3 weeks before order
No more delivery

January 14, 2023
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Reply from When Nature Calls

Thank you Vincent for your review and we are sorry to hear you didn't received your order yet. We shipped your order within 24 hours you made your order, 17 januari and your parcel arrived in France on 18 Januari. We have contacted the courier and the local shipping partner in France has some delays which is now 2 weeks and like we communicate with you before you can contact your local delivery service (Colis Privé) as well that you expect a parcel. We have asked our courier to investigate this issue to get the parcel delivered. We are very sorry for the delay and inconvenience.

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Rated 1 out of 5 stars

Delivery to France takes forever

It's the second time I've ordered from the website and the second time the delivery has been inexplicably delayed.

January 23, 2023
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Reply from When Nature Calls

Thank you very much for your review Liane and we are sorry to hear your order isn't delivered yet on 24Jan. We processed and shipped your order 17 Jan the same day you placed your order 17 Jan. The tracking status is telling they did not make the promised timeframe for your delivery. This concerns an international shipment from the Netherlands to France and we are dependent on the courier so are you, the handling of the France customs and the courier in France to deliver your package. Unfortunately, we have no influence on how fast this is going and it is taking sometimes longer than we would like due to all kinds of factors. We ask you to be patient, hope your order will be delivered as soon as possible and we think the most important thing is that it will eventually be delivered. In the tracking link you will find also the link "follow in another country" the local partner in France which you can contact as well that you expect a parcel.

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