Whisky52 Reviews 908

Super fast delivery. Packaged securely. Bottle presented lovely. Customer service was so easy, no pressure whatsoever to stay on the subscription - call handler Glenn has a voice as smooth as the whis... See more

Great customer service with Chris, who handled my subscription to each, Whiskey52, Beer53, and Wine52 with ease and understanding. These were bought for my husband as a Christmas present, wh... See more

The customer service team was very helpful and friendly; I had a lovely chat with them. The whisky I received was superb, of excellent quality, and came with a small book that tells the distillery's s... See more

Jamie was really pleasant to speak to. Whilst I was a little irritated that I had to call to cancel the subscription after signing up from an offer provided on setting up my broadband. Jamie called me... See more

I bought a crate of craft beer and a bottle of Whiskey over the Christmas period. There was a great selection of different craft beer and the bottle of whiskey was lovely. I didn’t want to start a s... See more

I have been a whisky and whiskey drinker for a number of years and at times belonged to various clubs. I have really enjoyed the quality and variety of whisk(e)y delivered by Whisky52. Unfortu... See more

I claimed a free whisky upon my first time using Whisky 52, due to errors with the courier service it never arrived unfortunately. Nearly a month later i have called up to address the problem and i wa... See more

Mark provided outstanding service when helping me with my Whisky52 subscription. His passion for whisky really showed, and he was able to answer all my questions with confidence and clarity. He made g... See more

I really like the whole concept of Whiskey52. Having a bottle of whisky delivered to your door is brilliant, and it encourages you to try different whiskies you might not normally pick yourself.... See more

I cancelled my subscription on 16 December. The agent told me it had been cancelled, but despite that, money was still being taken from my account up until today. This means I paid £105 for somethi... See more

Firstly this introductory price on such an elite whiskey is too good to miss! Although slight mishap with their courier due to address mistake, it was handled and fixed by Jazzmin and Edward customer... See more

While there isn't an option online to cancel, the process over the phone was easy. Naturally they suggest offers and discounts to retain your membership but weren't pushy. Caller was very kind and fri... See more

I've used beer52, wine52 and whisky52 - all great experiences. Really great products and great introductory offers. I wish there was an option to cancel online but its super easy to do over the phone.... See more

cannot cancel online. Emails are ignored and they continue to send. Only when you ring and spend ages on phone keep saying no, does it eventually get cancelled. Support asked for the emails which I... See more

Rang to discuss my subscription (after a mix up on my part!) and spoke to Edward who was incredibly helpful and courteous. He sorted things out without any fuss, thank you!

Guys on the phones are great, but the way the company operate tying you in to subscriptions, persuading you that the points you earn are fabulous, when in reality they are worth peanuts when you go... See more

Signed up for the introductory/trial bottle. Nice whisky but decided I didn't want to continue the subscription at this time. Phoned to cancel and all done in less than five minutes.

Spoke to David Wyatt over the phone to cancel the subscription and he was absolutely lovely. Made me aware of all the options available to me before making the cancellation but was not forceful or pus... See more

Chris was soo lovely and friendly! He is such a good asset for the company! Phoned to cancel and after having such a pleasant conversation with Chris and him explaining the next bottles to me I decide... See more

Just had to cancel my subscription as our circumstances are changing - it was very easy & simple & the lady on the phone was lovely - very polite & none judgemental- just accepted my request professio... See more

Lovely whisky. Just had to cancel sadly du to change bin personal circs and having to re budget for essentials only. Great customer service when chatting to the lady. Will be back in the future to sub... See more

Good way to try different whiskeys but wasn't able to budget for a subscription service. Phoned them up and spoke to James who was very professional, tried to tempt me with an offer but I politely dec... See more

Julie was so very helpful, explaining my points balance and how to go about using them. She was so knowledgeable about all of the products, especially the wine collection, talking to her was so helpfu... See more

I signed up to the subscription as a gift for a relative but decided after the first delivery to cancel. I was a little frustrated to see you can't just cancel via the website but actually I called th... See more

I spoke with Jamie and had a really good experience. He was friendly, professional, and easy to talk to. He took the time to walk me through everything, made sure my account stayed active, and even fo... See more

The customer service for this company is honest one of the best I have ever experienced. I had the free whisky just paying delivery. I didn't want to continue the subscription, and the process was so... See more

Hi, I rang to cancel both subscriptions and have to admit Julie, amazing lady! Professional, fun sounding and knowledgeable. Managed to cancel Beer sub but stayed a little longer and bought another... See more

Awful company. Mediocre wine and whisky for the price. Make it difficult to cancel. Cancelled online, but still account was active. Noticed the money leaving as pending and on the same day,... See more

First order was a trial. Later I didn't stop it as I was interested in variety of whisky. Each delivery come with a new bottle, new taste and you can read about it as it comes with a booklet.

Really good service. I ordered a free bottle of whiskey but made a mistake by checking a box to join the club which I didn’t want. I contacted them to sort this out and they were very helpful, underst... See more

I got the whisky for my uncle he loved them stayed go three boxes but he no longer wants the subscription amy explained I still had £10 off but it is no use to me, everyone I have spoke to has been lo... See more

Service is really good and tasty. I ended up needing to call in to cancel, due to personal circumstances, but they handled the whole process very well. Didn’t feel pushed to stay and chap I spoke to w... See more

I called to cancel my subscription, I spoke to Chloe who was very pleasantly to speak with. Explained the reason why I wanted to cancel. Chloe explained about the discount that I had accumulated for n... See more

Not a very helpful website which forces you to call to cancel and isnt very clear. Unwilling to accommodate any form of refund for unwanted parcels.

Just spoke to Mike and he was a great help at canceling my subscription, he seemed friendly and told me about the vouchers I had left to use but it didnt feel like I was been forced to keep my subscri... See more

Whisky52 was very helpful and polite. Good personable skills and didn't try to oversell anything to me. Many thanks for tour help today! Great customer service!

Mark o’Leary, convinced me to sign back up to a whiskey subscription. I do love my whiskey , there was no real pressure just a brief phone call, Mark was great. Also had a brief chat about TV se... See more

Bought for my husband. The bottles are works of art themselves so if wanting to create a collection then they're ideal. Husband is enjoying the contents too.

So polite and easy to speak to when cancelling my beer52 order but keeping my whiskey52 subscription no fafiage quick and simple. Made it that way where if I ever need the subscription again I definit... See more

As always these guys were super helpful when I called. Got through straight away and Kieran helped me sort out my account. Have been a member a long time and they never fail to impress.

Excellent customer service and delicious whiskey just not right time for us as we are trying to avoid drinking at home. I’d really recommend the company and quality of the products, zero pressure from... See more

A great way to try new whisky a simple process thoroughly enjoyable and well worth raising a glass!

I had the nicest experience speaking with Charlotte on the phone today. She sorted everything out for my subscription and really brightened my day 🥰

Customer service from Mark was brilliant. I'd emailed on Sunday and they got back to me on Monday when the phone lines opened. Recommended company.

Fantastic choices of wine and whiskeys! Cancelled due to not being able to drink at the rate it was arriving…! Kaye was excellent

I got the offer for a free bottle of whisky through a third party company by signing up to a subscription with this lot, purely because it was made out to be very easy, Like most companies, to cancel... See more

I ordered a bottle of whiskey through a tryit campaign and it was not clear I was signing up for a subscription and have now had a further £35 leave my account. You should also be able to cancel subsc... See more

I had a lovely chat with Chris I called to cancel and he helped me I’m extending a little bit further l, couldn’t have been anymore helpful and would definitely recommend

I only wanted a one time deal as that's eaht I'd selected and yet it's signed me up for a prescription I didn't want. I tried to find other ways to get in contact but you have to call and I'm... See more

Signed up for the trial bottle of whiskey which did not get delivered. Spoke to the company at the time - they offered me a replacement but I suggested they just cancel my subscription and ref... See more

I'm not a fan of the subscription model. I don't think the value is there either. £35pm for a 35cl bottle is steep especially when you're only getting a 5yr spirit. £1 per cl will get you a nic... See more