White Magic Travels Reviews 

973
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable staff for their remarkable helpfulness, dedication, and polite attitude during all interactions. Consumers frequently highlight the exceptional customer service, noting how patient and supportive agents are throughout the planning. Travelers also appreciate the highly competitive prices and fantastic deals secured by operators who go above and beyond. People mention that queries are handled with impressive speed, ensuring a seamless and reliable booking process from start to finish. Many reviewers confirm they will gladly use these travel planning services again for future trips across the world.

What people talk about most

Staff

Users describe positive interactions with staff, praising team members for being exceptionally helpful,... See more

Service

Reviewers highlight positive aspects of service, describing agents as efficient, helpful, and professional.... See more

Price

Customers had positive experiences with price, consistently highlighting great deals and cheap flights found... See more

Customer service

People report positive experiences with customer service, noting that queries are handled quickly and... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting that booking was easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked business class travel to New Zealand through WMT earlier this year - after trying several other travel agents Rebecca worked hard to find a deal that was acceptable Recently we re... See more

Rated 5 out of 5 stars

We have been using White Magic for the last 5 years and have booked a few trips across the world with them. Their service is extremely customer focused, cost effective with brilliant communication fr... See more

Company replied

Rated 5 out of 5 stars

DAVID DEALT WITH MY TICKET HE WAS EXTREMELY HELPFUL, PATIENT AND KNOWLEDGEABLE. I GIVE DAVID 100/100 BECAUSE HE WAS EXCEPTIONAL.I WILL RECOMEND THIS SERVICE TO ALL MY FRIENDS AND FAMILY . I DONT KNOW... See more

Company replied

Rated 5 out of 5 stars

I called and received by wonderful and welcoming lady Rachel Roberts. listened and helped in getting my ticket. Thanking her now. Adviced me to flexible but I had my own issues and so she helped a lot... See more


Company details

  1. Travel Agency
  2. Flights Search Site
  3. Hotel

Written by the company

At White Magic Travels, we understand that finding the best deals on flights and holiday packages can be time-consuming and stressful. That's why we're here to help. Our team of travel experts is dedicated to helping you find the perfect travel package to meet your unique needs and budget. We offer great deals on flights, holidays, and hotels to destinations all over the world. Whether you're looking for a relaxing beach getaway, an adventure-packed trip, or a luxury vacation, we can help you find the perfect package at an unbeatable price. One of the benefits of using White Magic Travels is our ability to get you the best deals on flights to the US, business class flights, and luxury packages. We have established relationships with major airlines and travel providers, which allows us to offer exclusive discounts and perks to our clients. Another benefit of using our services is our personalized approach to travel planning. We take the time to understand your needs and preferences, and we tailor our packages to meet your unique requirements. Our services can also save you time and money. Instead of spending hours searching for the best deals online, our team of experts can quickly and efficiently find the best packages for you. And with our exclusive discounts, you can save money on your travel expenses. So why wait? Contact White Magic Travels today and let us help you plan the perfect trip. With our great deals on flights and packages, personalized approach to travel planning, exclusive discounts, and time and money-saving services, we are the ultimate resource for all your travel needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

973 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(973)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

White magic customer service as been…

White magic customer service as been outstanding over the past 5year i have been using them for,I am a regular traveler ( since through my retirement )
White magic ( Nathan) is a star, with a great sense of humor ,followed with a caring nature towards my personal quest in traveling
White magic have provided/ secure me
All my benefits; accommodation - flights - airport transportation and any safety issues which may occur.
Outstanding agent

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Wow and wow again......

Wow and wow again......
How refreshing in our changed times to find such a fantastic company.
Rachel most certainly went beyond the beyond to arrange my travel plans.
Me and my family will most certainly be in contact with Rachel at White Magic for all our future travel plans
An extra huge thank you to Rachel....

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

WMT found alternative flights after original airline cancelled

We booked business class travel to New Zealand through WMT earlier this year
- after trying several other travel agents
Rebecca worked hard to find a deal that was acceptable

Recently we received a call from Raven
He advised us that the airline had pulled the flights, and he was working to find an alternative
Over the following few days Raven was in constant contact to try and find flights that met our requirements
Eventually he found flights and we went ahead with them
Raven was very pro-active in answering our queries and we thoroughly recommend using WMT as travel agents

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

We totally trust White Magic Travel


Why we trust Rachel Roberts and Austin Reed with every journey.
For several years now, White Magic Travel has been our go-to travel agent, and we couldn’t be happier with the service we’ve received. From the very first trip Rachel Roberts helped us organise, we knew we’d found something special. She consistently goes above and beyond, uncovering incredible deals and handling even the most complex travel arrangements—whether it’s long-haul business class flights or simple getaways closer to home. Rachel has managed to secure business class flights for our 30th anniversary to Australia at prices that no other agent could match, and she’s found fantastic holiday packages in Thailand, Penang, Singapore, and other closer to home holiday resort destinations.
What sets White Magic Travel apart, and in particular Rachel, is her genuine patience and ability to listen. She always takes the time to understand exactly what we are looking for, no matter how specific or complicated our requirements are. Her advice is invaluable, and she is always available with support and creative solutions whenever we need them. Austin Reed has also stepped in to help on occasion, showing the same professionalism and care.
Over time, we’ve realised that White Magic Travel truly cares for their clients, providing a friendly, attentive, and expert service every step of the way. We have complete confidence in their recommendations and pricing, and we wouldn’t consider using anyone else. If you’re seeking a travel agent who delivers the very best deals and truly cares, I highly recommend White Magic Travel.

October 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Great people to work with

Great people to work with, very professional and went out of their way to help in the process. Even with the problems on my end - nothing at all to do with the company - still stayed with me to help. 5 stars

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast efficient service

I was very impressed with the quick response from Marcus with my request for flights to Melbourne and after researching prices on the airline website I didn’t hesitate to book with Marcus as his quoted price was a better deal.

September 26, 2025
Rated 5 out of 5 stars

Booked my flight to Australia with Nathan

Booked my flight to Australia with Nathan he persuaded me to have a stop over a three days in Mauritius which I’m very excited about as I’ve never been before he was very informative from the start to finish

September 23, 2025
Unprompted review
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