Same as all the other one star reviews. They took £49 from my account without me signing up and dint see it till the second month. They might not actually be doing anything wrong but they are not maki... See more
Company replied
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Complained via their webchat due to an unauthorised charge of £49.00 after a 24 hour trial period. As I complained and asked to be refunded the ability to live chat was removed and I could... See more
Company replied
Makes my job easier every day.
Company replied
Paid for the trace on 1 call = £0.50, then find they charged the same account £48.50 for a subscription I did not authorise. Now having trouble cancelling the subscription on WHOCALL internet site. D... See more
Company replied
2.0
Poor
38 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Same as all the other one star reviews
Same as all the other one star reviews. They took £49 from my account without me signing up and dint see it till the second month. They might not actually be doing anything wrong but they are not making it clear. What they are doing is acting on peoples trust but they are not trustworthy. In short, They are scammers
September 10, 2025
Unprompted review
Reply from Whocall
Hello,
We understand your concern. All subscription details are clearly indicated in our terms, and users have the opportunity to cancel during the trial period.
Please reach out to our support team to clarify your account and resolve any issues:
📞 +44 20 4579 3322 (Monday to Friday, 9:00 AM – 6:00 PM)
📧 contact@whocall.co
Unauthorised Transactions & No contact avenues
Complained via their webchat due to an unauthorised charge of £49.00 after a 24 hour trial period.
As I complained and asked to be refunded the ability to live chat was removed and I could no longer contact them via this option, further more their phone number does not go through to a person and simply ends the call after a hold loop.
Would a reputable business operate like this?
Operated by Wizorg Ltd, of which you can find the directors information via companies house.
Very much doubt the services being provided are accurate or legitimate.
Will be escalating to trading standards if my refund is not forthcoming within 24 hours.
June 27, 2025
Unprompted review
Reply from Whocall
Hello,
We’re sorry to hear about your experience and understand your frustration.
Please note that our service can be tested before any commitment, and our team is here to review your situation and assist you promptly.
We encourage you to contact us directly at contact@whocall.co or by phone at +44 20 4579 3322, Monday to Friday, from 9:00 AM to 6:00 PM. We are committed to helping you resolve this issue.
Best regards,
The WhoCall Team
The company information is extremely…
The company information is extremely accurate.
April 23, 2025
Unprompted review
Reply from Whocall
Hello Roberto Martino,
Thank you very much for your positive feedback! We’re glad to hear that you found the company information accurate and helpful.
If you ever need any assistance, feel free to contact us at +44 20 4579 3322 or by email at contact@whocall.co. We are available Monday to Friday from 9:00 AM to 6:00 PM.
Have a great day,
The WhoCall Team
If I could give less than 1 star rating…
If I could give less than 1 star rating I would. I paid a 50p fee to check a phone number and the next day £39 has been taken. They say it's clear to see the charges but not when paying. I have since had the subscription cancelled and a refund is in the process but. Your online account is so basic there is no option to unsubscribe. You tried to tell me it had been too long to receive a refund. I contacted you on the day it was taken. Less than 24 hours is not justified in keeping a month fee for something you don't clearly lay out. There are people that will be willing to pay but don't con those that can't or won't. Please be more mindful and give people their money back when you took it under false pretences.
May 14, 2025
Unprompted review
Reply from Whocall
Hello Amy Marie O'Neil,
Thank you for sharing your experience with us. We are truly sorry for the inconvenience caused by the unexpected charge. We understand how frustrating this situation can be and appreciate your feedback regarding the clarity of our subscription terms and the online account features.
Please know that our team is committed to reviewing cases like yours carefully, and we always encourage users to contact us promptly to resolve any issues. We hope the refund process will be completed smoothly for you.
If you need any further assistance or have questions, please don’t hesitate to reach out to us at contact@whocall.co or by phone at +44 20 4579 3322, Monday to Friday, from 9:00 AM to 6:00 PM.
Best regards,
The WhoCall Team
This is an inertia selling scam
This is an inertia selling scam. I have requested a full refund from WHOCALL and will be pursuing this through the Small Claims Court if the refund is not forthcoming.
April 8, 2025
Unprompted review
Reply from Whocall
Hello ROBERT TALBOT,
Thank you for sharing your feedback — we’re sorry to hear about your experience.
Please be assured that it is never our intention to mislead or impose unwanted charges. The subscription is proposed during the order process and confirmed before any payment is finalized. That said, if you believe you did not give clear consent, we fully understand your concern and take it seriously.
We encourage you to contact our support team directly so we can review your request and find a fair resolution.
Our team is available from Monday to Saturday, 8am to 8pm, by phone at +44 20 4579 3322 or by email at contact@whocall.co.
Kind regards,
The whocall.co Team
I have been charge a subscription fee…
I have been charge a subscription fee without signing up. Can you please cancel my subscription.
Regards
L.Lynch
January 26, 2025
Unprompted review
Reply from Whocall
Hello Laura,
We’re sorry to hear about your concern and would like to assist you as soon as possible.
Please note that our subscription details are clearly outlined during the sign-up process. However, if you believe you were charged incorrectly or did not intend to subscribe, we are happy to review your case and assist with cancellation.
Kindly contact our customer support team at +44 20 4579 3322 or email us at contact@whocall.co so we can resolve this matter promptly.
Best regards,
The WhoCall Team
SCAM! SCAM! SCAM!
Its a real SCAM. DON,T USE THE SERVICE, agreement was .50p but they charged 49.00.
January 20, 2025
Unprompted review
Reply from Whocall
Hello Konstantin Egorov,
We are sorry to hear about your experience and appreciate your feedback.
Our pricing details, including any charges, are clearly stated during the registration process. We strive for transparency and never intend to mislead our users. We understand that this situation may have caused frustration, and we would like to assist you in resolving any concerns.
Please reach out to our customer support team at +44 20 4579 3322 or contact@whocall.co so we can look into your case and provide a solution.
Best regards,
The WhoCall Team
Shameful business practice
I wanted to check one number only to discover that I was signed up to a subscription without my knowledge or permission. It’s cost me £147.20 so far and although I’ve asked for a refund I’m not very hopeful. I’ve now unsubscribed but why should I have to when I didn’t subscribe in the first place?
November 14, 2024
Unprompted review
Reply from Whocall
Hi Steve Peers,
We’re sorry to hear that your experience didn’t meet your expectations. We understand your frustration and would like to resolve this issue promptly.
Please contact our customer service team to review your situation. We’re available Monday to Saturday, from 8 a.m. to 8 p.m., by phone at +442033189307 or by email at contact@whocall.co.
Your feedback is valuable and helps us improve our services. Thank you for your understanding.
Best regards,
The WhoCall Team
Scam website save your money & don’t use
Scam website. Don’t use
I used it to see more info on a phone number. I paid £0.50 for 1 time use. 2 days later they took £48.90 for monthly subscription which I never signed up for. They’ve set it up in an order that even if u don’t want subscribe they will automatically sign u up & take the money. Furthermore there was no information I could even find on the phone so waste of time & money. Still trying to get refund for it. Also funny enough the number they provide for dispute is also unavailable or u need to pay to be able to call. Horrible!!!
September 25, 2024
Unprompted review
Reply from Whocall
Hello Komall Rawat,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +44 20 4579 3322 or by email at contact@whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
What a con I wanted to check one number…
What a con I wanted to check one number out and at 50c thought that's OK. Then see not only the 50c but €48.50 as it had been 24 hours. I have cancelled my subscription but had no idea till I looked at my bank account.
This is hidden in Ts&Cs
2.1 The cost of using the Service is as follows: During the first 24 hours from your registration, clients have the option to test our Service for a fee of €0.50 ("Trial Period"). After these initial 24 hours, unless terminated within that timeframe, a subscription is automatically initiated on a monthly basis for a monthly fee of €48.90. Unless canceled, this subscription is automatically renewed on a month-to-month basis, and the designated card is automatically charged.
Don't do it it's such a con and the number I had they gave an unsubstantiated name with no address.
DO NOT USE THEM
Update whocall asked me to call or send email to them the email address is wrong to. Looks like I have to call and if I'm lucky I'll get a refund in 10days. They are quick enough to take it in 24 hours.
Watch this space
September 21, 2024
Unprompted review
Reply from Whocall
Hello Aaron,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +44 20 4579 3322 or by email at contact@whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
My little brother wanted to find a…
My little brother wanted to find a number out and showed me this, I stupidly agreed to let him and it said it would be 50p, the payment went but it didn’t seem to do anything so I swapped emails to see if that work for again another 50p, what they don’t tell you is the hidden subscription fee after 24hours ( unless you go searching for it which I stupidly didn’t) that’s lead to TWO £48 subscription payments come out of my bank account that’s nearly £100 and looks like I won’t be seeing that again, tried to contact but nothing so will have to try go through my bank to get it back, I cancelled them as soon as I realized I’d been signed up twice but it was just past the 24 hour mark. This business will scam many in the same way
September 11, 2024
Unprompted review
Reply from Whocall
Hello James Kenningley,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at contact@whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
ABSOLUTE PIECE OF S**T OF A COMPANY
ABSOLUTE PIECE OF S**T OF A COMPANY
ABSOLUTE PIECE OF S**T OF A COMPANY! PAID 50P FOR A SUPPOSED LOOKUP DETAILS OF A PHONE NUMBER, ONLY TO HAVE £48 TAKEN FROM MY ACCOUNT THE VERY NEXT DAY! NOWHERE ON THEIR WEBSITE DOES IT STATE YOU HAVE SIGNED UP TO A SUBSCRIPTION SERVICE!
AVOID AT ALL COSTS!
September 5, 2024
Unprompted review
Reply from Whocall
Hello Keith Rowand,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
ABSOLUTE PIECE OF S**T OF A COMPANY
ABSOLUTE PIECE OF S**T OF A COMPANY! PAID 50P FOR A SUPPOSED LOOKUP DETAILS OF A PHONE NUMBER, ONLY TO HAVE £48 TAKEN FROM MY ACCOUNT THE VERY NEXT DAY! NOWHERE ON THEIR WEBSITE DOES IT STATE YOU HAVE SIGNED UP TO A SUBSCRIPTION SERVICE!
AVOID AT ALL COSTS!
PEOPLE WHO RUN THESE COMPANIES DESERVE NOTHING BUT DEATH.
September 2, 2024
Unprompted review
Reply from Whocall
Hello Sam Mackenzie,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Scammers..
Scammers... Charge 50p to view a number then signed me up to a subscription without me knowing for 48.90 a month. DOES ANYONE KNOW HOW TO GET YOUR MONEY BACK?
August 27, 2024
Unprompted review
Reply from Whocall
Hello Thomas Flynn,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Used this service and now im regretting that
Used this service, paid £0.50
Only to see attempts to take an unauthorised payment of £48 the next day.
I contacted my bank and they was really helpful and blocked them from taking any thing at all.
But i viewed my account today and yet again a declined payment…of £48 I have no words that can explain just what F**king dirty ruthless excuses for humans are actually living amongst us.
Just lawless, moral-less, relentless creatures
One day it will be taken from them in the same way theft!
That will upset you..when you can NOT buy food for your family.
Saddening.
August 19, 2024
Unprompted review
Reply from Whocall
Hello ELLEN PRICE,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
SCAM SCAM SCAM!!!!
SCAM SCAM SCAM!!!!
I echo all the other 1 star reviews!
Luckily I paid the 50p from an account I only keep a few pounds in at any one time so they were unable to take to £49.50 they tried too take.
Nothing mentioned anywhere about this fee after the 50p initially paid.
Plus random name as stated in other reviews for the number given which could have caused great issues if I’d used this incorrect information!!!
August 25, 2024
Unprompted review
Reply from Whocall
Hello Nichola Malone,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Reply from Whocall
Hello Timothy Lai,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Confirmed by another post here, the service is fake !! SCAMMERS
Already knew they were scammers but I saw someone post in April about the exact experience I had today which confirms my suspicions entirely.
This is a fraudulent service, and they are not in fact giving you any information on the person behind any phone number.
Paid my 50p, had the number come back with the last digit missing for some reason when I know I typed the full one in - and got a random name. Did the search a second time and got a completely different name with full number. Did it a third time - again different name and at this point I thought, I’m going to do my own number. It will not surprise you that it was another name - they are all suspiciously fake also, odd combinations and as soon as I googled found no one called this. It also said my own number was high threat level which made me laugh, and
So not only are they hiding a subscription behind very illegally worded ‘one time purchase’ 50p text they are also just absolutely not providing the service they promise. Avoid the scammers!
August 17, 2024
Unprompted review
Reply from Whocall
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
SCAMMERS
Signed me up for a subscription I didn't consent to. taken £48.90 from my account and refuse to refund but also cant access the service I have paid for. SCAM. Have raised a dispute with my bank.
August 9, 2024
Unprompted review
Reply from Whocall
Hello Cheryl,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
SCAM
my daughter used them to search up a mobile number that kept spamming her. She paid 50p for the initial search, and three months later they have taken £48.90 from her account without her permission. She has not signed up for any subscription and is underage. AVOID!!!
August 6, 2024
Unprompted review
Reply from Whocall
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
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