To the Wicked Weasel Team, I am writing to express my disappointment regarding the presentation of my recent order. As a customer of Wicked Weasel, I expect an experience that aligns wi... See more
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Any time I order from Wicked Weasel it is a very easy and seamless process. I must admit that all the items I purchase go towards a fan of WW and she certainly looks sensational in every piece.... See more
Company replied
WW has always gone above and beyond to keep my wife extremely happy with her purchases whether it comes to fit, timely shipping, or processing returns! WW bikinis are extremely sexy and my wife recie... See more
Company replied
I'm a loyal customer of this brand and have been for over 20 years. Not only do they have beautiful and feminine attire, they also care about fit. They even offer advice on how women can feel confiden... See more
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Company details
Written by the company
Wicked Weasel is more than just a bikini… it’s a lifestyle and a decision to be daring! From the launch of its first-ever bikini to the brand it is today, Wicked Weasel is the bikini shop for women who love to look and feel good. Whether you're treating yourself or shopping for a special someone, WW's wide selection of bikinis, lingerie, outerwear and activewear is the perfect choice for confident, powerful, and sexy women. The WW online bikini shop makes it easy for you to find what you need to look and feel like a bombshell. Enjoy flat-rate shipping on bikinis made using high-quality materials from around the world. There are exclusive styles and exclusive offers you won't find anywhere else except with the people who made micro bikinis the popular swimwear it is today! Of course don't forget our stunning lingerie, activewear and outerwear too! Enjoy the Wicked Weasel unique guarantee: you will turn heads and feel like a true goddess. Or if you're looking for something irresistible to give to a special person, you're definitely in the right place! With new products every week, exclusive designs born in Australia, and custom sizing, there’s no better place to shop than WW!
Contact info
Unit 1/20 Towers Drive , NSW 2482, Mullumbimby, Australia
- 02 6684 6883
- support@wickedweasel.com
- www.wickedweasel.com
4.4
Excellent
2K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love WW and MM!!
I love WW and MM!!! The clothes and bikinis are high quality!!! Last forever!!!! Always get attention when I where the clothes and bikinis and make a lot of friends!!!!!
Stacieww.
December 29, 2023
Reply from Wicked Weasel
Dear Stacie,
Thank you so much for providing us with your feedback. We greatly appreciate this and we are thrilled to hear that you love WW and MM. Your kind words are highly appreciated.🙏
We are very pleased to know that you are happy with the quality of our products. We value your continued support, and it's our goal has always been to please our customers with high-quality, unique, and sexy designs... So mission accomplished!🙂
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
DE: (+49) 0800-1819454
UK: (+44) 08003585844
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The quality of the products are great
The quality of the products are great, but the bottoms part run a little bit smaller, I used the size table, and the size doesn’t fits me.
December 30, 2023
Reply from Wicked Weasel
Dear SD,
We appreciate you for taking the time to share your feedback with us.🙂
We are glad that you are satisfied with the quality of our products. Wicked Weasel’s reputation for high quality clothing is always second to none. Our garments are manufactured using the latest equipment and only the best quality fabrics (Hand picked from the finest European sources, some of which have been supplying us for over 20 years!).
However, we deeply regret to learn about the concerns you've raised regarding our sizing. Your feedback is important to us, and we are committed to addressing your concerns in the best possible manner.
Please know that our garments are designed to offer a firm fit, aligned with international size chart standards. However, the fit may vary depending on the style and stretch of the fabric. Should you have any doubts on our sizing chart, you can always reach out to our customer support team for guidance in determining the ideal WW size that best suits you.
You are welcome to return the item/s you received as long as it has not been more that 90 days since your order was dispatched, and that it is in new condition with tags attached. Kindly check our Returns And Exchanges Policy here:
https://www.wickedweasel.com/en-us/returns-and-exchanges
Of course we want to continually improve and hear from our customers, so we encourage you to always feel free to contact us (via Live Chat, support telephone numbers listed below, or at support@wickedweasel.com).
Thank you again for your feedback as this will help us to offer better products and service in the future.
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
DE: (+49) 0800-1819454
UK: (+44) 08003585844
It was a great value
It was a great value, it delivered on time, and best of all she loves it!
December 29, 2023
Reply from Wicked Weasel
Dear AD,
Thank you so much for leaving a positive feedback for Wicked Weasel!🙂
We are glad to hear that your order arrived on time, and that you found them of great value. Our garments are manufactured to high standards using the best quality fabrics which are guaranteed to be soft, comfortable and durable - will last you for many, many years!🙂
Our goal is to always please our valued customers and we are glad we did. Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
DE: (+49) 0800-1819454
UK: (+44) 08003585844
5 stars
Great selection of bikinis and lingerie. I feel sexy and alive wearing everyone of your items. Always prompt with delivery and communication. Love the regular changes of styles and colours. Keep it up WW
December 24, 2023
Reply from Wicked Weasel
Dear PD,
Thank you so much for your incredibly kind words! We're thrilled to hear that you love our selection of bikinis and lingerie, and it brings us immense joy to know that you feel sexy and alive in every piece. Your satisfaction is our top priority, and we appreciate your recognition of our prompt delivery and communication.
Your compliments on the regular changes of styles and colors mean a lot to us. We're constantly working to keep our collections fresh and exciting, so it's great to hear you're enjoying the variety.
Direct feedback like this helps us offer better service to our valued customers in the future. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Great product!
Great product!! Great customer service and selection. Fast and efficient shipping.
December 22, 2023
Reply from Wicked Weasel
Dear Mike C,
Thank you for taking the time to leave a review for Wicked Weasel!
We strive to offer only the best for our valued customers! From our sexy, top-quality gear, to our delivery, and customer service. I’m very glad to hear how positive your experience with us was!
Direct feedback like this helps us to offer better service in future so thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
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the experience is always a good time
the experience is always a good time. it is easy and fun to shop for my wife on WW.
December 23, 2023
Reply from Wicked Weasel
Dear SS,
Thank you for taking the time to leave a review for Wicked Weasel! I’m very glad to hear how positive your experience with us was.
We do our best to please our valued customers and are constantly developing our website platform to ensure an enjoyable and seamless shopping experience. :)
Direct feedback like this inspires us to further improve our service in future so thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Great staff and clothing.
it's always a pleasure to shop here for my best friend. She loves your clothing and how it fits her body. Every time there was an issue with an item the support staff has always done their best to assist and resolve our issues.
December 13, 2023
Reply from Wicked Weasel
Dear Omar,
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that shopping with us has been a pleasure for you and your best friend. It brings us immense joy to know that she loves our clothing and finds them a great fit for her body.
Also, we truly appreciate your kind words about our support. Resolving issues and providing excellent customer service are top priorities for us, and it's rewarding to hear that our team has been able to assist and resolve any concerns you may have had. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to make your shopping experience enjoyable.
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Overall experience
I enjoy your products very much and they always look great on my wife. Your site is easy to navigate and checkout is easy.
December 20, 2023
Reply from Wicked Weasel
Hi MD!
Thanks a ton for dropping us such awesome feedback! 🌟 It’s fantastic to hear that our products are hitting the mark and making your wife look amazing – that's what we aim for!
We're thrilled you find our website a breeze to use. Making the shopping experience smooth sailing is what keeps us going. If you ever need anything else or have more feedback to share, feel free to reach out anytime.
Wishing your wife continued fabulousness in our gear and sending lots of appreciation your way,
Best Regards,
Ronald
WW Customer Support
Fast shipping and great quality
December 20, 2023
Reply from Wicked Weasel
Dear BW,
Thank you for your wonderful review!🙏
We are very glad to know that the shipping of your order was prompt and that you are happy with the quality of our products. Our goal has always been to please our customers with our products and service, so mission accomplished!🙂
Your feedback is extremely important to us as it helps us to offer better service in the future. Again, thank you for your review!
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
DE: (+49) 0800-1819454
UK: (+44) 08003585844
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Reply from Wicked Weasel
Dear ET,
Thank you for your feedback!🙏
We are very much thrilled to hear that you were pleased with our fast delivery and great products. Providing a seamless and enjoyable experience for our customers is our top priority, and it's always rewarding to know that we've met or exceeded your expectations.... and we are very happy that your wife loves Wicked Weasel!🙂
Your satisfaction is truly important to us, and we appreciate your support. Direct feedback like this helps us to offer better service in the future so thank you again for your review.
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Wickedweasel is just the best all around
December 19, 2023
Reply from Wicked Weasel
Dear JP,
Thank you so much for taking the time to provide us with your feedback. We greatly appreciate this and we are thrilled to hear that you found Wicked Weasel to be the best in all aspects.🙏
We value your continued support, and it's our goal to consistently provide you with quality products and excellent service.
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!🙂
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Have been buying the calendar for a…
Have been buying the calendar for a while now and never disappointed wicked weasel just the best 👌
December 18, 2023
Reply from Wicked Weasel
Dear JW,
Thank you for taking the time to leave a review for Wicked Weasel.
We do our best to make our calendar offers extra special every year and we appreciate your kind words!
Direct feedback like this leads us to the right direction so we know what our valued customers love to see more of so thank you again for your review! :)
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
It has not been delivered
December 17, 2023
Reply from Wicked Weasel
Dear KD,
Thank you for taking the time to leave your review. I'm sorry to read that you have not yet received your most recent order with us.
I see that the order was placed on 7/12/23 and it was timely dispatched via Standard shipping on 12/12/23, which is within our 2-3 business day dispatch lead time.
It has been in transit for 3 business days now and is expected to be delivered by 18/12/23. I'm happy to say this is also well within our 2-5 business days estimated delivery for Standard shipping.
I’ve reached out to you directly via email about this, and I would encourage you to always feel free to contact us via live chat, via our support telephone numbers listed below, or at support@wickedweasel.com.
Thank you again for bringing this to our attention, we appreciate it.
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
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Great designs of bikinis and lingerie…
Great designs of bikinis and lingerie for my wife and shipping before Christmas
December 17, 2023
Reply from Wicked Weasel
Dear WO,
Thank you for taking the time to leave a review for Wicked Weasel.
Our goal is to design and create the globe's sexiest gear for our valued customers. I’m very glad to hear your new weasels arrived before Christmas and how positive your experience with us was! ;)
Direct feedback like this inspires us to further improve so happy holidays and thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Nice but pricey
Been shopping here over 20 years. 404 bottoms with the center seam are our favorite but products are pricey. Would love it if they came in cheeky bottoms too though and not just a g-string thong.
December 9, 2023
Reply from Wicked Weasel
Dear AJ,
Thank you so much for taking the time to share your feedback with us.🙂
First, we want to express our sincere appreciation for your unwavering loyalty to WW over the past decades. Your steadfast support has been a cornerstone of our success, and we are truly grateful for your commitment to our brand.🙏
However, we deeply regret to learn about the concerns you've raised regarding our pricing. Your feedback is important to us, and we are committed to addressing your concerns in the best possible manner.
Please know that Wicked Weasel’s reputation for high quality products is second to none. Our garments are manufactured to exact standards using the latest equipment and the best quality fabrics (Hand picked from the finest European sources, some of which have been supplying us for over 20 years!) which are guaranteed to be soft, comfortable and durable - will last you for many, many years!
Kindly stay tuned to our website and newsletters for our usual promos, sale, and special offers. We usually have a lot of those to ensure that we give our valued supporters a chance to get more Weasels for less.
Regarding your thoughts on releasing a 404 in cheeky bottoms too, we will gladly forward this to our Design Team for their information and consideration on future styles. We like hearing directly from our customers and our aspiration is to always please our valued customers such as yourself.
Of course we want to continually improve and hear from our customers, so we encourage you to always feel free to contact us (via Live Chat, support telephone numbers listed below, or at support@wickedweasel.com).
Thank you again for your feedback as this will help us to offer better products and service in the future.
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
DE: (+49) 0800-1819454
UK: (+44) 08003585844
Great service
Great service, and great product. Bought for my partner to tan in, her first comment was “the material is soo soft and comfortable”
December 10, 2023
Reply from Wicked Weasel
Dear Callum,
Thank you for taking the time to leave a review for Wicked Weasel! I’m very glad to hear how positive your experience with us was.
We take pride in using the finest high-quality fabrics sourced from around the world, which are guaranteed to be soft, comfortable and durable. Both comfort and style are prioritized. ;)
Direct feedback like this helps us to offer better products in the future to our valued customers so thank you again for your review!
CJ G.
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Bought an awesome bikini
Bought an awesome bikini, but found the top was too small. Contacted customer service to organise a return of the item. The whole exchange process was effortless and they offered a refund instead of store credit which was welcomed. I highly recommend WW, they have an awesome selection of bikinis and great customer service. You won’t be disappointed! 😃
December 10, 2023
Reply from Wicked Weasel
Hi AW,
Thanks a bunch for taking the time to share your experience. I'm stoked to hear you liked the bikini (even if the top was a bit snug)! It's awesome that the return process went smoothly for you—I know that can be a hassle sometimes.
We're thrilled you found our selection up to par, and I'm really glad our customer service team could sort things out for you. Refunds over store credit are always a plus, right?
Thanks for recommending us! We're here to make sure you're nothing but stoked about your purchase, so if there's anything else you need, just holler. Enjoy the sunshine and those fabulous bikinis!
Cheers,
Ronald
WW Customer Support
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Great customer service with good…
Great customer service with good communication. Very helpful
December 9, 2023
Reply from Wicked Weasel
Hi Brandon,
I just wanted to drop you a quick note to say thanks a bunch for your kind words! It means a lot to know that you found our service helpful and our communication on point. 😊
If you ever need anything else or have more thoughts to share, feel free to reach out. We're always here and happy to help!
Cheers,
Ronald
WW Customer Support
Reply from Wicked Weasel
Dear JV,
Thank you so much for your kind feedback!
We're thrilled to hear that you were pleased with our fast delivery and great customer service. Providing a seamless and enjoyable experience for our customers is our top priority, and it's always rewarding to know that we've met or exceeded your expectations. Your satisfaction is truly important to us, and we appreciate your support.
Direct feedback like this helps us to offer better service in future to our valued customers. So thank you again for your review!
Haydee
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
UK: (+44) 08003585844
Clothes run smaller that describes!
Item does not like the picture on the site. Sizes are smaller than described.
December 8, 2023
Reply from Wicked Weasel
Dear NN,
Thank you for taking the time to share your feedback with us and apologies for the delayed response as we encountered some technical problems accessing our Trustpilot page.
I'm sorry to read about your concerns on both our sizing and website photos.
Rest assured that our garments are designed to offer a firm fit, aligned with international size chart standards. We highly recommend utilizing a tape measure to accurately gauge your body measurements. You can then refer to our Size And Style page or reach out to our customer support team for guidance in determining the ideal WW size that best suits you:
https://www.wickedweasel.com/en-us/size-and-style
Regarding your feedback on the goods you received not aligning with the pictured description, upon reviewing our records, I couldn't locate any prior communication from you on this matter. Therefore, I have personally reached out to you to gain a deeper understanding of your perspective and concerns so that we can work toward a resolution that meets your satisfaction.
I would encourage you to always feel free to contact us via live chat, via our support telephone numbers listed below, or at support@wickedweasel.com.
Your feedback is of utmost importance to us, so thank you again for your review.🙏
Maggy Mae
Wicked Weasel Customer Support
US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
DE: (+49) 0800-1819454
UK: (+44) 08003585844
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