Wickes - Beverley Reviews 

163
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TrustScore 4.5 out of 5

4.7

Swinemoor Lane, Beverley North Humberside, HU17 0JU, GB

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Rated 5 out of 5 stars

Great service provided by Louise at the store. After checking stock levels she took us to find where the stock actually was. She then appeared in the tile section to show us ssmples of brick effect ti... See more

Company replied

Rated 2 out of 5 stars

Bought a Wickes kitchen and initially delighted with design and service from staff in store in Beverley . Beware a few years later the corner doors are cracked , the skirting keeps falling off! , the... See more

Company replied

Rated 5 out of 5 stars

Many Thanks We have just got to say what a fantastic service you have provided and a fabulous design which we are thoroughly impressed with. Your attention to detail is evident and gave us... See more

Company replied

Rated 5 out of 5 stars

Danny at Beverley Wickes was a brilliant help, friendly & polite. I'm temporarily walking with sticks. I asked for help locating specific a number of specific sized nails & screws. He immediately loca... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Beverley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Swinemoor Lane, Beverley, North Humberside, HU17 0JU, United Kingdom

  • +441482860064

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

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4.7

All reviews

(163)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service provided by Louise at the…

Great service provided by Louise at the store. After checking stock levels she took us to find where the stock actually was. She then appeared in the tile section to show us ssmples of brick effect tile. When we went to pay she appeared therd too. Fantastic service

November 2, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Richard. We are so pleased to hear about the outstanding assistance you received from Louise during your visit. It is wonderful that she went above and beyond, from checking stock and guiding you to the items, to showing you product samples and assisting you at the checkout. Thank you for sharing your positive experience and kind feedback. - Andrew

Rated 5 out of 5 stars

Staff very efficient

Staff very efficient. Lyne who sorted purchase and part refund was very helpful and professional.

October 15, 2026
Unprompted review
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Reply from Wickes - Beverley

Thank you for sharing your feedback with us. We are delighted to hear that our team was so efficient and that you received such helpful, professional assistance from Lynne. -AK

Rated 5 out of 5 stars

Danny in the Beverly store was very…

Danny in the Beverly store was very helpful and friendly. Made my stressful day a bit easier. Thanks Danny

October 6, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Paul, Thank you for your five-star review regarding our store colleague Danny. We appreciate your review and your business.

Rated 5 out of 5 stars

Customer Service Outstanding

A young man called Joseph was working the day I went into the Beverley branch. He was very polite and helpful and extremely kind.
The lady on the till was lovely too.
Thank you!

September 25, 2026
Unprompted review
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Reply from Wickes - Beverley

Hello, We are so pleased to hear about your wonderful visit to our store. It is fantastic to know that our team members were polite, helpful, and kind during your visit. Thank you so much for taking the time to share your lovely feedback with us! - FC

Rated 1 out of 5 stars

Beverley Wickes rude staff

After waiting in line for the till I purchased my items and was then asked if I would like to donate to a charity. On this occasion I declined and was then tutted at and the server then started a conversation with another member of staff about click and collect, not acknowledging me at all at the till and when the receipt printed just pushed this in my direction and stated serving the next person in line. This was extremely disrespectful and rude. I could appreciate if it was busy but it was not at all. I feel that just because on this occasion I did not donate I was treated like this. I have always thought that the serving staff at Beverley have been quite rude but this has made me write this review.

September 17, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Julian,

We are truly sorry to hear about your experience at the till. This is certainly not the level of service we aim to provide, and we understand your disappointment. We have sent you a request for more information, so we can look into this. -Ellysse

Rated 5 out of 5 stars

Excellent Service @ Wickes, Beverley

Ordered gutter downpipes on Thursday evening, items placed for “click & collect” and collected early Friday morning. An extremely smooth and satisfying experience mainly due to the kindness and effort showed by Tracy M (Wickes employee) - thank you

August 28, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Mr Jones, Thank you for taking the time to share your feedback with us. We are so pleased to hear that your click and collect experience was smooth and satisfying, and that Tracey provided excellent service. - Sean

Rated 1 out of 5 stars

Absolutely appalling company

Absolutely appalling company, designer inexperienced and no people skills, service terrible, support non existent
Do not use this company for Bathroom or Kitchen fitting

March 16, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi, Thank you for taking the time to share your review with us. I'm really sorry to see that you have had a negative design experience. I've sent you a request for more information, so I can look into this for you. Thanks again for your feedback. - Scott H

Rated 5 out of 5 stars

Pam was really helpful she amazing lady

Pam was really helpful she amazing lady

August 5, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Darren,

Thank you for your amazing feedback! We are so glad to hear that Pam was helpful and that you had a positive experience. -Ellysse

Rated 5 out of 5 stars

Great online and in store service

I ordered the items online and got an instant response closely followed by by an invitation to collect. Online payment was easy and secure. In the store, I was given a friendly reception and my goods were handed over quickly. First class service by Tracy N.

July 29, 2026
Unprompted review
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Reply from Wickes - Beverley

Thank you for taking the time to share your experience. We're pleased to hear that everything from ordering online to collecting in store was smooth and efficient. We appreciate your feedback and look forward to welcoming you again soon. -AK

Rated 5 out of 5 stars

Our friendly local superstore

We are currently doing a lot of work on our house and all of the staff at Wickes have been amazing . The are knowledgeable, helpful and really friendly. It makes our job so much easier (especially in this heat!) when you know that staff are there for you all the time. On a particularly hot and tiring day when our nerves were frazzled we were helped by the brilliant Tracy N. She is a super-star! She handled a complicated order with professionalism, calmness and good humour. She is now our 'Queen of Wickes' and we look forward to seeing her when we visit. Wickes has become a friendlier place ro visit and we now look forward to catching up with all of their great staff. David & Suzanne

July 5, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi David, we appreciate you sharing your experience. We are delighted to hear that our staff has been knowledgeable, helpful, and friendly, making your home renovation project easier. We are especially pleased to know that Tracy handled a complicated order with professionalism, calmness, and good humour. Thank you for your kind words and positive feedback. -LR

Rated 5 out of 5 stars

Five star kitchen consultant

I visited Wickes, Beverley to purchase a kitchen. I met with Bradley Webster, one of the kitchen designers. I knew exactly what I had in mind for the layout of my kitchen already. Bradley was great. He worked alongside me to bring my plan to life, bearing in mind my wishes every step of the way. He never tried to alter my plans or talk me out of anything. Any queries I had or, an alteration to the layout plan which was necessary due to renovation works were answered at his earliest convenience. All communication was clear and precise. Nothing was too much trouble. I would highly recommend Bradley as a kitchen consultant.

May 15, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Jillian, We are delighted to hear about your positive experience with our kitchen designer. It's wonderful that they worked alongside you to bring your vision to life, respecting your wishes and promptly addressing your queries. We appreciate you sharing your recommendation. - Sean

Rated 5 out of 5 stars

Always a smile

Always a smile, excellent product knowledge

June 19, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Steve, we appreciate your kind words about our team. -LR

Rated 5 out of 5 stars

Tracy M is always amazing!

Tracy M is always amazing. Always happy and jolly from first thing in the morning until last customer at night. Always good to see a local friendly face in store.

June 17, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi, Garry. Thank you for taking the time to share your review with us. We're really pleased to learn that Tracy provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Tracy M at the Beverley store is…

Tracy M at the Beverley store is fantastic always so helpful and knowledgeable

June 17, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi, Calum. Thank you for taking the time to share your review with us. We're delighted to see that, Tracy, is always helpful and knowledgeable during your visits. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Tracy was exceptionally helpful and…

Tracy was exceptionally helpful and assisted me with everything I needed

June 17, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Adam, Thank you for your review concerning how helpful our store colleague Tracy was in our Beverley store. We appreciate your review and your business.

Rated 5 out of 5 stars

Top marks to Wickes re our new kitchen.

We chose Wickes for our new kitchen as we previously had a very positive experience last year when they fitted our en-suite shower room.

We used exactly the same design and installation team as before so a special shout-out must go to Bradley Webster, the design consultant who did a sterling job from start to finish (including personally delivering our flooring) and to Steve Robinson & his team at Jalland Building Services who Wickes contracted to do the installation.

They carried out what could have been a very messy and unpleasant experience with ruthless efficiency and our personal disturbance was minimal considering the work involved.

Everything was completed on schedule and the fastidious clearing and tidying up process was such that you wouldn’t have know that anyone had been working on it after they’d finished.

All in all, a top job.

June 12, 2026
Unprompted review
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Reply from Wickes - Beverley

We are so pleased to hear about your excellent experience with us for your new kitchen, especially after your positive en-suite project last year. It's wonderful that Bradley and Steve and team provided such efficient and tidy service, minimising disruption. We appreciate you sharing your feedback! - AB

Rated 5 out of 5 stars

Just wanted to say that Tracy M at the…

Just wanted to say that Tracy M at the Wickes Store in Beverley, East Yorkshire was an absolute star on Sunday! Thanks for all your help, Sarah (the Gardener)

June 7, 2026
Unprompted review
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Reply from Wickes - Beverley

Thanks for taking the time to leave your review. We're so glad to hear about your amazing experience with Tracy in-store. We truly appreciate your feedback. - AB

Rated 5 out of 5 stars

We went into Beverley wicks today at…

We went into Beverley wicks today at 2:30 and I have to say we had interactions with 4 women. 2 cashiers and 2 on the shop floor who helped us with kitchen doors and pre packed sets and everyone was a credit to wicks. Helpful, kind, explained what we needed and took the time to ensure we had all we needed. Honestly DIY shop with brilliant customer service. Thanks Lynne who was amazing and her colleagues whose names escape me sadly. They were all great

June 7, 2026
Unprompted review
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Reply from Wickes - Beverley

Hi Louise, we're so happy to hear that our team provided such wonderful assistance during your visit. It's great to know they were helpful and took the time to ensure you had everything you needed. Thank you for sharing your positive experience. -LR

Rated 5 out of 5 stars

Visit to wickes beverley

Visit to wickes beverley, staff all great

but exeptional customer service from Tracey M. Always happy and friendly

June 6, 2026
Unprompted review
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Reply from Wickes - Beverley

Hey Richard, thank you for your five-star review, and I'm glad you enjoyed the service from Tracey in our Beverley store! - Dylan

Rated 5 out of 5 stars

The very pleasant and extremely helpful…

The very pleasant and extremely helpful Tracy M who’s assistance was invaluable.

June 5, 2026
Unprompted review
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Reply from Wickes - Beverley

Hey Pete, thanks for your five-star review, and I'm glad you enjoyed the service from Tracy in our Beverley store! - Dylan

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