I was at the Bury store early morning around 7.05am. I was served by Abbie who was very sharp and fast, she immediately attended to my order and kept me informed as she processed it and put me at ease... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service today from Jack. Friendly, helpful and gave us all the info needed. Quickly got our order sorted for delivery. Thank you!
Company replied
We visited Wickes, Bury today and we were served by James. What a polite and helpful young man he is and a credit to your organisation. My wife wanted to buy bags of manure (poo!) but we couldn't find... See more
Company replied
We visited Wickes/Bury for a kitchen and was seen by Wahida the design consultant who gave us professional advice backed up by sound knowledge of kitchens, she was so helpful nothing was to much troub... See more
Company replied
Company details
About Wickes - Bury
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Moor Street, Bury, Lancashire, BL9 5AQ, United Kingdom
- +441617639960
4.5
Excellent
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service today from Jack
Excellent service today from Jack. Friendly, helpful and gave us all the info needed. Quickly got our order sorted for delivery. Thank you!
October 27, 2026
Unprompted review
Reply from Wickes - Bury
Hi Gemma, We are absolutely delighted to hear that you received such outstanding service during your visit. It is wonderful to know that you were provided with all the necessary information in a friendly and helpful manner, and that your delivery order was processed so quickly and efficiently. Thank you so much for taking the time to share your positive feedback with us. - Sean
Went in wanting a few things
Went in wanting a few things, slightly confused. Bumped into an Absolute Gentleman.. pete! Massive praises as he walked around with me and got me everything I needed plus much more. All the staff were friendly and such a good laugh for someone new.
Got your self a valuable customer. Thanks again!
October 5, 2026
Unprompted review
Reply from Wickes - Bury
We are so pleased to hear about your positive experience! It is wonderful to know that Pete was able to guide you around the store and help you find everything you were looking for. We are delighted that the friendly atmosphere made such a great impression, and we truly appreciate your kind feedback and support. -AK
Great Service!
I was at the Bury store early morning around 7.05am. I was served by Abbie who was very sharp and fast, she immediately attended to my order and kept me informed as she processed it and put me at ease and made me feel very welcome. Within minutes of placing a high value order the process was completed to my satisfaction and I was able to leave with happiness. I would strongly recommend her as she was able to handle it perfectly very professionally.
September 8, 2026
Unprompted review
Reply from Wickes - Bury
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your early morning visit was so pleasant and efficient. It is fantastic to know that Abbie provided such swift, professional, and welcoming service while completing your order, allowing you to start your day on a high note. We truly appreciate your business and your kind recommendation. -AK
Went to Wickes Bury and got a great…
Went to Wickes Bury and got a great bargain kitchen with brilliant discount.
Dealt with by Abbie who was very helpful and easy to talk to and informed us of discount offers which was fantastic.
September 25, 2026
Unprompted review
Reply from Wickes - Bury
Hello Lorraine, We're so pleased to hear about your fantastic experience! It's wonderful that Abbie was very helpful and easy to talk to, and that you found a great bargain kitchen with brilliant discount offers. -JG
Hannah and dom were great service
Hannah and dom were great service
September 22, 2026
Unprompted review
Reply from Wickes - Bury
Hi Nathan, Thank you for taking the time to share your positive feedback. We are so pleased to hear that Hannah and Dom provided great service. - Sean
I went to Wickes on Friday
I went to Wickes on Friday, and Abbey served me. Abbey was very helpful and was able to find what I needed. Abbey is a great employee and I would recommend her to anyone.
September 11, 2026
Unprompted review
Reply from Wickes - Bury
We're so pleased to hear about your positive experience and that Abbey was so helpful and able to find what you needed, Mark. It's wonderful to know you would recommend her. - Andrew
Wickes charity donation
Wickes kindly donated a bench to our charity in memory of one of our incredible volunteers who sadly passed away earlier in the year.
July 30, 2026
Unprompted review
Reply from Wickes - Bury
We're glad we could support your charity and honour a cherished volunteer, Kayley. We hope the bench brings comfort and serves as a lasting tribute. - Andrew
Jack at wickes bury is an absolute gem…
Jack at wickes bury is an absolute gem of a member. He's always very very helpful and always kind and I only go to Wickes because of him.
August 31, 2026
Unprompted review
Reply from Wickes - Bury
Thank you for taking the time to share your review with us, Abdullah. We're really pleased to hear that Jack is always very helpful and kind. We appreciate your loyalty! - Andrew
Rafeen was really helpful in sorting…
Rafeen was really helpful in sorting out our issue. She is a credit to the business. Thank you
August 28, 2026
Unprompted review
Reply from Wickes - Bury
Thank you for your fantastic review! We're so pleased to hear that Rafeen provided such helpful service and made a positive impression. -AK
amazing team at the bury store very…
amazing team at the bury store very helpful
August 21, 2026
Unprompted review
Reply from Wickes - Bury
Hi, Rachel. Thank you for taking the time to share your review with us. We're really pleased to see that you found our colleagues at our Wickes store in Bury to be very helpful. Thank you again for your kind feedback. - Scott H
Harriet was really helpful today in the…
Harriet was really helpful today in the store. Will definitely be back! 😁
August 23, 2026
Unprompted review
Reply from Wickes - Bury
Hi Eve. Thank you for taking the time to share your review with us. We're really pleased to see that, Harriet was really helpful during your visit. Thank you again for your kind feedback. - Scott H
Appreciate of abbie
Abbie is always a pleasure to be served by at wickes in bury
August 13, 2026
Unprompted review
Reply from Wickes - Bury
Hi Luis,
We are so pleased to hear that Abbie in our Bury store provided such a positive experience. We truly appreciate your kind feedback. -Ellysse
Trip to buy Manure
We visited Wickes, Bury today and we were served by James. What a polite and helpful young man he is and a credit to your organisation. My wife wanted to buy bags of manure (poo!) but we couldn't find the brand she wanted. James whirled into action confirming they were out of stock. He then found an alternative branch that still had stock in and then offered us a suitable alternative Levington product that met our needs perfectly. All in all a 5 star review and well done to James for ensuring his customers left the store happy!!
August 7, 2026
Unprompted review
Reply from Wickes - Bury
We are so pleased to hear about your positive experience and the excellent assistance you received from James. It's wonderful that he was able to help you so effectively. Thank you for your kind words and for sharing your feedback with us, Nigel. - AB
Reply from Wickes - Bury
Hi Jay, We're so happy to hear that our team member Alex provided such excellent assistance. We truly appreciate your kind words and positive feedback. - Sean
Helpful staff
Went in to buy some paint and found the staff to be very helpful and friendly.
July 25, 2026
Unprompted review
Reply from Wickes - Bury
Hi JW, Thank you for taking the time to share your positive feedback. We're so pleased to hear that you found our team members helpful and friendly during your visit. - Sean
Jack was a brilliant help
Jack was a brilliant help
To us in wickes today!super helpful very friendly and eager to help us. Even delivering and loading to the car. Well done jack!
July 25, 2026
Unprompted review
Reply from Wickes - Bury
We're delighted to hear about your positive experience! It's wonderful to know that Jack was so helpful, friendly, and eager to assist you, even with delivering and loading to your car. -AK
I’m doing renovations on my garden
I’m doing renovations on my garden. Wickes is just around the corner. Every time I have been in the staff are friendly, and very attentive. The store is well stocked with everything I needed.
I will be back again. Onto the next project 😁⭐️⭐️⭐️⭐️⭐️
July 11, 2026
Unprompted review
Reply from Wickes - Bury
We're so pleased to hear you had such a positive experience with us while renovating your garden, Chris! It's wonderful that our team were friendly and attentive, and that you found everything you needed. We look forward to seeing you again for your next project! - AB
Give Sue at Bury a pay rise!
Sue at the Bury store was helpful, polite and just a generally lovely person to deal with. Thanks for helping me decide on the right paint/primer to buy for my railings.
July 22, 2026
Unprompted review
Reply from Wickes - Bury
Hey Darren, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Sue in our Bury store! - Dylan
Been to Wicks in Bury to buy paint.
Been to Wicks in Bury to buy paint.
Was able to buy some colours off the shelf but needed two colours to be mixed.
Spoke to an extremely helpful member of staff, James. He explained the procedure and the price and checked that we were happy. We were. James mixed the paint and also said if we needed more of the same to take a photo of the sticker that he put on the tin and we would get the exact match. Very helpful plus the paint was on offer.
Didn't wait long and very good service from James.
July 22, 2026
Unprompted review
Reply from Wickes - Bury
We're delighted to hear about your positive experience at our store, Hazel! It's wonderful that James was so helpful with your paint mixing needs and provided such excellent service. We appreciate you sharing your kind feedback. - AB
A member of staff at the Bury site…
A member of staff at the Bury site named Jack was so helpfull with a purchase which you did not have in stock, enabling for me to have home delivery.
He was efficient and went out of his way to sort my purchase out.
A credit to the bury store who will get many return customers.
Well done Jack....
July 14, 2026
Unprompted review
Reply from Wickes - Bury
Hi Alan, we're so pleased to hear about your positive experience and the helpful service you received. It's wonderful that Jack went out of their way to ensure you could get your purchase! Thank you for your kind feedback. -LR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.