Stopped by at the Chatham branch for a few trivial items. Couldn't find them, but one assistant went out of his way to take me to them. Big thanks to Melanie. I just made a general enquiry about s... See more
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Stopped by at the Chatham branch for a few trivial items. Couldn't find them, but one assistant went out of his way to take me to them. Big thanks to Melanie. I just made a general enquiry about s... See more
Company replied
Melanie was amazing. She helped us order 3 bathrooms and all the tiles, taps etc to be delivered and this was with us having no clue what styles we wanted. From scratch she got us organised with our c... See more
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I'd like to thank Sam for her amazing customer service in helping me get the paint I required for a big job I'm doing. Not only did she take time to help me but made the whole experience a joyful on... See more
Company replied
Kitchen designer Vivienne, survey and input brilliant. Then, unable to purchase tiles for agreed kitchen design (full purchase price paid at this time as per Wickes terms and conditions) as out... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
New Cut, Chatham, Kent, ME4 6AA, United Kingdom
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Although we did not go ahead with Wickes Kitchen, we thought Vivienne Cornwell was a really helpful designer and made the extra effort to design the bathroom for our specific needs. She then came around to measure everything to make sure all the measurements were correct.

Reply from Wickes - Chatham
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