Wickes - Chesham Reviews 

419
•
TrustScore 5 out of 5

4.9

Townsend Road, Chesham Hertfordshire, HP5 2AA, GB

•

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Rated 5 out of 5 stars

Excellent customer service from Emily at Wickes! She’s always incredibly helpful, friendly and willing to go the extra mile to make sure you get exactly what you need. Every time I visit, she’s approa... See more

Company replied

Rated 5 out of 5 stars

I had been struggling to find the right cabinet handles for quite some time. Sham was extremely helpful and took the time to help me find exactly what I was looking for. I really appreciate his patien... See more

Company replied

Rated 5 out of 5 stars

I was served by a super young man named Toby at your Chesham store. He was professional, helpful and extremely polite. Thank you Toby, I look forward to seeing you again soon Kind regards Sheila... See more

Company replied

Rated 4 out of 5 stars

Recently had a refresh which has made it slightly difficult to find things but the staff are very helpful which has made the experience better Thanks to majid for his help today

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Chesham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Townsend Road, Chesham, Hertfordshire, HP5 2AA, United Kingdom

  • +441494776932

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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4.9

All reviews

(419)

14,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff allways a pleasure

Great staff allways a pleasure
Using chesham wicks
Nice to be served by experienced staff
Yavonne all ways helpful

November 18, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Chris.

We appreciate you sharing your experience with us! We're happy to hear that our experienced team members provide great service and are always a pleasure.
- PP

Rated 5 out of 5 stars

Great experience and knowledgeable staff

We are really impressed with the speed with which everything has happened - as well as the organisation and knowledge of the person who looked after us - Aaron Bernstein. He came to visit our house to size up our bathroom one afternoon - one working day later we were able to go and view our lovely bathroom that he had designed. He put lots of care into it and answered every question we had. Our bathroom is now ready to build - but every part that Aaron could have helped with he did.

November 10, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're really pleased to hear that you were impressed with the speed and knowledge demonstrated during your bathroom design experience by Aaron Bernstein. It's wonderful to know that the design met your expectations and that all your questions were answered. Thank you for your feedback. -AK

Rated 4 out of 5 stars

Updated review

Updated review: second meeting to discuss bathroom installation was very positive. Still feels slightly overpriced so I am looking at alternatives.

November 4, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Mike, we appreciate your feedback and are sorry to hear about your experience with the salesperson. I've sent you a request for information so that I can look into this. -LG

Rated 5 out of 5 stars

Yvonne is a gem

Second visit to the Chesham store recently and both times have been served by the lovely Yvonne.
So rare to get friendly and helpful advice. Yvonne took her time to ensure I had the correct product for me. Explaining about paint odours and durability.
Great service, easy to shop and park. Close to town.

October 25, 2025
Unprompted review
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Reply from Wickes - Chesham

Hey Claire, thank you for your amazing feedback and I'm delighted that you enjoyed the service from Yvonne in our Chesham store! - Dylan

Rated 5 out of 5 stars

Shout out to majid

Shout out to majid, super helpful & knowledgeable for the items I needed.

October 15, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi MrsT, We're happy to hear that you found our team member Majid helpful and knowledgeable. We appreciate your positive feedback, and thank you for sharing. -LC

Rated 5 out of 5 stars

Avon served me at the till with…

Avon served me at the till with excellent communication and outstanding customer service.

October 23, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Louie,

We're happy to hear that you received excellent communication and outstanding customer service at the till. Thank you for your positive feedback.- PP

Rated 5 out of 5 stars

MAJID

MAJID, I’m very happy with the service — always polite and helpful.

October 21, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We appreciate your positive feedback and are delighted that you were happy with the polite and helpful service you received from Majid! -AK

Rated 5 out of 5 stars

Majid great service

Majid great service, friendly & helpfull

October 21, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Jim, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Majid in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Majid extremely helpful

October 19, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Thanks for taking the time to share your review, Great to hear Majid extremely helpful when visiting our Chesham store. - PP

Rated 5 out of 5 stars

Helpful staff

Thank-you to Jake at Chesham wickes, helpful in every way with product advice and guidance...

October 19, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're happy to hear that you found Jake helpful and that they provided excellent product advice and guidance. Thank you for your positive feedback. -AK

Rated 5 out of 5 stars

Great help as always

Great help as always. Majid helped agin with current utility room project: thanks

October 19, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're happy to hear that you had a great experience with Majid. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

Great advice and very helpful staff

Great advice and very helpful staff, especially James and Aaliyah

October 15, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Anthony, we appreciate your kind words and are so glad that our staff were helpful and gave great advice. Thanks for your feedback. -LG

Rated 5 out of 5 stars

Great help by Majid

October 14, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We appreciate the positive feedback regarding the assistance you received.- PP

Rated 5 out of 5 stars

Majid gives good customer service and…

Majid gives good customer service and full attention

October 14, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Iffy,

We appreciate you mentioning the great customer service and full attention you received by Majid. Thank you for taking the time to share your experience.

-Ellysse

Rated 5 out of 5 stars

Majid

Majid. Very helpful and efficient

October 14, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're happy to hear that our service was helpful and efficient for you. Thank you for your positive feedback.
- PP

Rated 5 out of 5 stars

Review for Aaron Bernstein

Review for Aaron Bernstein – Kitchen Consultant at Chesham Wickes

We had an outstanding experience working with Aaron Bernstein from Chesham Wickes on our new kitchen design. Aaron was exceptionally patient and thorough throughout the entire process, giving us plenty of time to explore different options and make informed decisions.

He provided practical, thoughtful advice on how to make the best use of our space and how the units would fit together most efficiently. We really appreciated his understanding, professionalism, and attention to detail. Aaron also worked hard to optimise quality within our budget, ensuring we got the best possible result for the resources we had.

We would highly recommend Aaron to anyone looking to design or remodel their kitchen. His expertise and genuine care made the whole experience enjoyable and stress free.

September 24, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Aaron in our store and that they provided you with useful advice and help. -AH

Rated 5 out of 5 stars

Great customer service

Aaliyah was super helpful assisting with locating items, and then lifting them onto my trolley and even into my car. What great service!

October 11, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hey there, thank you for your five-star feedback, and I'm glad that Aaliyah was really helpful in our Chesham store! - Dylan

Rated 5 out of 5 stars

Great service provided by Majid as…

Great service provided by Majid as always!

October 12, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We appreciate you sharing your positive experience with us; we are so glad you were happy with the service you received from Majid! -AK

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