Wickes - Dundee Reviews 127

I head to Wickes in the early morning
If iam working local I will use Wickes
The staff are very helpful if it's busy
@ the till they will open another till
so you can get back to your Vehicle and get on with the rest of the day
Michelle is very knowledge on the trade paints and sundries which is helpful to me and Caitlian always makes sure I get my 10per cent discount all in all I can't knock it I
would always recommend Wickes Alan Leighton Painter

Thank you Wickes for responding to my last gratitude posting.
Being a frequent customer to your store, could I make a suggestion that would benefit many customers ?
Many times, customers purchase items that are larger then can be fitted "as purchased" into their vehicles, and do not wish to organise delivery of single small loads?
It would therefore be a great assistance, if there was a possibility to install outside a small bench or rack frame that customers could use to place their items on to allow safer, cutting to size, actions , instead of battling in trying to use trolleys as supports ?
Just a suggestion ?

Great shop to get our everyday materials for the jobs, and Janet is a fantastic person to help us , thank you for all the support!

We went in for a Bathroom design consultation with Jon.
Excellent design ideas and options put forward by Jon resulting in us reaching a solution that we are very happy with. Just waiting now on the installation :)

Any time when I do shopping in Wickes and see Janet on the check out I'm happy and my 5 yo daughter as well. Always keen to a wee chat and helpful.

Had Caitlin serving me and she is really friendly, and always helpful. A great asset and a joy to come in and be served by her

Our original kitchen had been from Wickes and it had been excellent so we had no hesitation in going back when it was time to upgrade. Jon has helped us throughout, has been patient, professional and very knowledgeable and we would highly recommend him to anyone considering a new kitchen.

I was most impressed by Jon, the design consultant who helped design my bathroom renovation. He was friendly knowledgable and patient. He understood and enhanced my original ideas ending up with a design I am very happy with. I look forward to working with the rest of the Wickes team on the delivery and installation phase.

We bought bitumen roofing sheets. They were delivered quickly with a very nominal charge compared to other sellers. They were thicker than other similar products and have a 20 year guarantee. Excellent all round. Great quality and they were reduced as well. Fantastic!

Jon was very helpful and we could tell right away he had a lot of knowledge and was able to offer great suggestions of what we could do with our kitchen space. He helped us create a wishlist for our kitchen and at no point did he make us feel pressured at all to make decisions. With his helpful guidance we were able to pick the best fit for the space we have. Would highly recommend booking an appointment with Jon.

I am giving Tony, a full 5 🌟 rating.
This man went out of his way, actually above and beyond to help myself out with some seriously irritating measurements of different item's I bought. Huge thank you Tony, you are a credit to this company.
Mr P. Scott...

From the minute we met Jon, his manner, knowledge and professionalism was outstanding. We have zero experience in any sort of house upgrades and we gave him quite the challenge designing our small bathroom but we were absolutely delighted with the plans. He spent time going through our bathroom design needs but also our financial limitations.
Nothing has been too much trouble for Jon, he has been great at communicating each step of the way with us.
We can't wait until the work starts and our minds are at peace knowing that Jon is only ever a phone call away if we are unsure about anything. Thanks Jon!

Buying a new kitchen proved to be incredibly more complicated than we expected. The choices and options are almost endless. We were extremely grateful to Jon for his care and attention in working our way through it with great visualisations at every stage which made it easier to understand. He was incredibly patient and good humoured throughout. It really made a difference.

I visited Wickes in Kingsway Dundee yesterday. I am not a regular used of DIY stores and didn’t know where to look for the items I required. I approached an assistant called Janet and she took me to the isle and pointed out the goods I required. She was friendly and very efficient. She then took me to the checkout and completed my purchases. It was a delight to receive such a high level of customer service which is sadly lacking in some stores. Janet is a great asset to Wickes

A flawless bulk delivery of palleted materials and jumbo bags.

Janet was a great help

Janet was an absolute star. She could not have done anymore to help and nothing was too much trouble. She is a great asset to your company

I shop in Wickes regularly as I run a property maintenance company. The products are generally good quality and fairly priced. There is a great selection of products and I usually find everything I need.
Caitlin today was very helpful and always engages and says hello. She is probably the only staff member who will actually speak to you. The rest won't look in your direction or acknowledge you unless you need to ask for something.

Weekend student on the tills, Tiegan. Been at the Dundee store a couple of years(?). Always smiles. Always polite. Always helpful. Presents well. If I were an employer looking for a front of house person, I’d offer her a job. A credit to the manager who took her on.

I had planned to use Wickes from the beginning, I used their website and was able to easily put together what I wanted for my kitchen. I made an appointment on the website for a home visit. Scott Lorimer was assigned as my design consultant from my local store, Dundee, He came to my house and we discussed what I wanted however I wasn’t sure of how to design it, Scott came up with an excellent design which now it has been installed it is stunning. I did go into the store to meet my Scott to see the design and the quote for my kitchen which I was happy with. I was quickly assigned a company to take out and fully install my kitchen. The installers were fantastic, they were tidy, worked 10 hour days and great workmanship. Also Danielle from Wickes customer service kept in touch through the install. I highly recommend using Wickes in Dundee, I’m delighted with my new kitchen.
Arlene