I came into store to buy some tiles. I was greeted by Isabel. She saw me struggling carrying the tiles into the trolley and came to offer sone help. She then offered to have them delivered to my home... See more
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Had a number of items to order and wasn’t really sure which were the right products but the member of staff Jasim helped me a great deal and went through my list explaining each item and ordering it f... See more
Company replied
Absolutely shocking A 8 unit kitchen was told don’t bother coming to an appointment if not willing to spend £9,000 upwards I was like that’s crazy I thought you were affordable - no we have hug... See more
Company replied
We had a Wickes kitchen a few years ago but decided to shop around to see if we could get what we wanted for a good price We went to two other kitchen suppliers but Wickes quality and price c... See more
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Company details
About Wickes - Halifax
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Wade Street, Halifax, West Yorkshire, HX1 1SN, United Kingdom
- +441422330170
4.5
Excellent
126 reviews
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I ordered a kitchen on Saturday with…
I ordered a kitchen on Saturday with Harry Fletcher is was very friendly and knew everything about kitchens and helped me to decide what to go for. I changed my mind on worktops, he worked out pricing and wasn’t bothered that I changed my mind, very helpful young man
November 29, 2025
Unprompted review
Reply from Wickes - Halifax
We appreciate you taking the time to share your experience. We're happy to hear that Harry was helpful when you were buying your new kitchen, and that he provided useful advice. -AK
⭐☆☆☆☆ Extremely Disappointed
⭐☆☆☆☆ Extremely Disappointed – No Show and Poor Communication
I had an appointment scheduled with the kitchen designer, and I even received both an email and a message confirming that someone would attend. I drove over an hour to make sure I was there on time, only to find that no one showed up. There was no phone call, no update, and no explanation until after the fact.
This is absolutely disgraceful service — a complete waste of my time and effort. If this is how appointments are handled, I dread to think what the rest of the process would be like. Very unprofessional and disappointing experience.
November 8, 2025
Unprompted review
Reply from Wickes - Halifax
Hi, Iqra. Thank you for taking the time to share your review with us. We are sincerely sorry to see that your design consultant didn't show up for your planned design appointment. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H
Home design appointment
I had booked a home visit for a designer to design my bathroom for me and I had all confirmation emails and text messages and I had made sure I was at home all morning which then nobody showed up and I had no contact from the store to advise if it had been cancelled or any delays so very disappointed in this instance and I am more likely to have another company to carry this out - not reliable from Wickes in this situation
November 8, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Kyle, thank you for your valuable feedback and I'm sincerely sorry to hear about your bathroom situation. If you can please reply back to the private message I've sent to you on trustpilot we can then investigate this further for you. - Dylan
Tahir the kitchen planner was great
Tahir the kitchen planner was great. He took great care to listen to us and adding ideas that would make the most of the kitchen. We highly recommend a meeting with him, thank you tahir.
October 28, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Keith, we appreciate you sharing your experience. We're so glad to hear that our kitchen planner was attentive and helpful in optimising your kitchen design. Thank you! -LG
I was new to the store in Halifax
I was new to the store in Halifax, but the staff helped me find what I needed - even hunted in different places. Well done Vicki
October 25, 2025
Unprompted review
Reply from Wickes - Halifax
Hi S Yorks customer, We're happy to hear that Vicki provided such helpful assistance during your first visit to our Halifax store. Thank you for your positive feedback! -LC
Jasim is great in customer service
Jasim is great in customer service, he is always helpful and polite.
October 27, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Rafal, we appreciate you sharing your experience with us. We're happy to hear that you found our customer service helpful and polite. -LG
Jasim was great help with finding what…
Jasim was great help with finding what I needed
October 27, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Jon, we're happy to hear that you received great assistance. Thank you for your positive feedback. We appreciate it. -LG
Helpful staff
Successful store visit for a few items just before store closing time. Jasim was readily very helpful directing me to where I needed to be ..took the stress out of the visit and much appreciated
October 8, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Cleo, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jason in our store and that they provided you with useful advice. -AH
Jasim was great
Jasim was great, helped us pick the right floor for what we wanted, great service.
October 26, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Rawson, thanks for your five-star review and I'm glad you enjoyed the service from Jasim in our Halifax store! - Dylan
Jasim Halifax branch
Jasim Halifax branch, brilliant service as always and always goes the extra mile to help you out.
October 26, 2025
Unprompted review
Reply from Wickes - Halifax
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH
Reply from Wickes - Halifax
Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH
Excellent service best experience ever…
Excellent service best experience ever I have had in my life with a colleague Jasim at Halifax Wickes. Very happy I'm always going to come here now.
October 26, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Imran, thank you for your wonderful feedback and I'm glad that Jasim in our Halifax store was really helpful! - Dylan
Excellent Customer service by Jasim
Excellent Customer service by Jasim, very talented and helped me find the right product . 1st time I visited the Halifax branch and was very happy with all the staff their . I went very late few mins before closing time but wasn't rushed but helped .. great job guys
October 19, 2025
Unprompted review
Reply from Wickes - Halifax
Hi, Shaf. Thank you for taking the time to share your experience with us. We are really pleased to see that, Jasim, provided brilliant customer service during your trip to our store in Halifax. Thank you again for your kind words. - Scott H
Great customer serviceWent in and couldn’t find all of what I…
Went in and couldn’t find all of what I wanted a staff member called Jasim helped and went and found more stock for me
October 21, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH
Good experience at wickes
Good experience at wickes, Got what i needed thanks to one of workers, Jasim, great help from him. would recommend to others, this place provides amazing customer support who are there when you need them like Jasim who supported me.
October 21, 2025
Unprompted review
Reply from Wickes - Halifax
We appreciate you sharing your feedback. We're happy to hear that you found what you needed with the support of Jasim. We're glad you enjoyed the amazing customer support. -AK
Top class service from Harry
Went into Wickes for a design appointment with Harry due to my basement kitchen needing a lot of TLC.
From the get go, Harry has been great and has shown exceptional eye for detail, ensuring that the final product will be spot on and has kept me within my budget, which was massively important. I’m really excited to see the end result, thank you again Harry!
October 20, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Liam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice. -AH
Jasim was helpful and informative…
Jasim was helpful and informative regarding our purchase, would definitely buy again
October 19, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Daniel.
Thank you for your positive feedback, We're happy to hear that Jasim was helpful and informative during your visit to our Halifax store. - PP
Open until 8pm so perfect for visit…
Open until 8pm so perfect for visit after work. You can get exerting you need for DIY things at home and some garden things. Jasim was polite shop assistant
October 16, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Santa, thanks for your five-star review, and I'm glad you enjoyed the service from Jasim in our Halifax store! - Dylan
Was served by a young man called…
Was served by a young man called Christian, he was very polite, helpful and friendly, helped me find what I wanted - we will be back
October 9, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Dawn, We appreciate you sharing your experience. We're happy to hear that you found our service helpful and friendly, and we look forward to your return. -LG
Reply from Wickes - Halifax
Hi Anthony, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store. -AH
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