Wickes - Handsworth Reviews 

202
TrustScore 5 out of 5

4.9

122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went to Wickes to buy kitchen units staff was very helpful and pointed me in the right direction as showed me different styles to choose from which we found very helpful, brilliant Customer Service.Ha... See more

Company replied

Rated 5 out of 5 stars

Really great experience at Wickes Handsworth. The staff were friendly, helpful and made the whole process so easy. Special mention to Sadipal, who was absolutely lovely and went above and beyond to he... See more

Company replied

Rated 1 out of 5 stars

What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... See more

Company replied

Rated 5 out of 5 stars

I came in on the 1st of the month and was met by bal. I had a really good experience with her in the kitchen department at Wickes. She was helpful and very knowledgeable, making the whole process easy... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Handsworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom

  • +441215154252

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

13,757 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff is excellent and service is…

Staff is excellent and service is excellent

September 4, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Devinder, We are so pleased to hear about your positive experience with us. It's wonderful to know that we could contribute to brightening and refreshing the fencing around your garden. We truly appreciate your kind words. - FC

Rated 5 out of 5 stars

Good customer service and quality…

Good customer service and quality product

September 4, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Gurvinder, Thank you for your review we are pleased that you had a good experience at our Handsworth store. We appreciate your business.

Rated 5 out of 5 stars

excelletnt service and product…

excelletnt service and product avalibility

September 4, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Sonu, Great to know that you have great customer service and product availability at our Handsworth store. We appreciate your review and your business.

Rated 5 out of 5 stars

Staff at this branch are very helpful…

Staff at this branch are very helpful always will find a solution for you to get the job done.

September 4, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Mr Panaser,

Thank you for taking the time to share your review with us. We're really pleased to hear that our team is always helpful and finds solutions to get the job done. We appreciate your kind feedback! -Ellysse

Rated 5 out of 5 stars

Been shopping at wickes for years good…

Been shopping at wickes for years good staff and good experience

September 4, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Mustafa, Thank you for your wonderful review! We're so pleased to hear that you've had good experiences and found our staff helpful over the years. We truly appreciate your continued loyalty. - FC

Rated 5 out of 5 stars

I came into the Wickes store today in…

I came into the Wickes store today in Handsworth to buy some paint and bal was a great help to find the exact paint I needed, great service!

September 4, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're delighted to hear about your positive experience at our Handsworth store! It's wonderful that Bal was such a great help in finding the exact paint you needed. We appreciate your kind words about the service! -AK

Rated 5 out of 5 stars

Fantastic help from staff

Bal was great! She helped a lot with choosing colours for the bedroom and gave us some great tips.

August 19, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so glad to hear that Bal was a great help with choosing colours and provided excellent tips for your bedroom. Thank you for sharing your positive experience! -AK

Rated 5 out of 5 stars

Sadipal great customer service

Really great experience at Wickes Handsworth. The staff were friendly, helpful and made the whole process so easy. Special mention to Sadipal, who was absolutely lovely and went above and beyond to help us- really appreciated the excellent customer service. Would definitely recommend!

September 2, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so pleased to hear about your fantastic experience, Priya! It's wonderful that Sadipal and team were friendly, helpful, and made the process easy. We truly appreciate your kind feedback and recommendation. - Andrew

Rated 5 out of 5 stars

Came to get advice for my kitchen and…

Came to get advice for my kitchen and spoke to bal, very helpful and great expertise

September 2, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so pleased to hear that you received such helpful advice and great expertise from Bal around your kitchen, Abby. Thank you for sharing your positive feedback! - Andrew

Rated 5 out of 5 stars

amazing experience

I came in on the 1st of the month and was met by bal. I had a really good experience with her in the kitchen department at Wickes. She was helpful and very knowledgeable, making the whole process easy and straightforward.

September 1, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, R Singh. Thank you for taking the time to share your review with us. We're really happy to see that your design consultant, Bal provided a great design experience, making the process straight forward. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Customer service was nice and helpful I…

Customer service was nice and helpful I was very happy with the service brilliant staff, very friendly

September 2, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Rajwinder. Thank you for taking the time to share your review with us. We're delighted to see that you found our staff to be friendly and helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great customer service

Went to get a price for a kitchen and was served by Bal who was very warm and helpful and contacted Perry Barr store to help me look at showroom kitchens and advised on finances. Very happy with the service

September 3, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so pleased to hear about your positive experience! It's wonderful that Bal was warm and helpful, assisting with showroom kitchens and financial advice. We're delighted you're happy with the service. -AK

Rated 5 out of 5 stars

Great service and care

I went to Wickes Handsworth and was attended by a lovely colleague Bal who helped me pick out matching tiles and all supplies that were needed and treated me with such lovely care and great service I would highly recommend would go again

August 28, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so pleased to hear about your fantastic experience! It's wonderful that Bal provided such excellent care and service, helping you pick out matching tiles and all the supplies you needed. We appreciate your kind feedback and look forward to welcoming you back. -AK

Rated 5 out of 5 stars

Nice service at checout always polite…

Nice service at checout always polite nad helpful staff

September 3, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Rakesh. Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff to be polite and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Visit to Handsworth store today to buy…

Visit to Handsworth store today to buy some paint it’s my closer store. Very friendly staff and always helpful.definitely visit again.sal help me find the right paint.

September 3, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We are so pleased to hear about your positive experience and that Sal provided such helpful assistance with your paint, Chanan. It's wonderful that they could assist you! - Andrew

Rated 5 out of 5 stars

The best one at handworth always…

The best one at handworth always helpful
Anglika help me find what i need

September 3, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hello, Thank you for your fantastic review! We're so pleased to hear that Anglika was helpful and assisted you in finding what you needed. We appreciate your kind feedback. -JG

Rated 5 out of 5 stars

Brilliant staff & the layout..

September 3, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Rajdeep, Thank you for your wonderful 5-star review! We are so pleased to hear that you appreciate our staff and the layout of our store. - FC

Rated 5 out of 5 stars

The staff of this branch is very nice

The staff of this branch is very friendly and also nice behaviour.

September 3, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for your wonderful review! We are so pleased to hear that our team members are friendly and displayed such nice behaviour. -AK

Rated 5 out of 5 stars

Bal was very helpful and approachable…

Bal was very helpful and approachable and helped us today with our purchase.

September 3, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hello Farhana, We're so pleased to hear that Bal was very helpful and approachable, assisting you with your purchase. Thank you for your positive feedback! -JG

Rated 5 out of 5 stars

Great service

Great service, very friendly staff and helpful.bal help me sign up trade and solar leadhappy with Service

September 3, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Manjit,
Thank you for taking the time to share your review with us. We're really pleased to hear that you received great service and found our staff to be very friendly and helpful. We appreciate your kind feedback! -Ellysse

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