Wickes - Hanworth Reviews 

89
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TrustScore 4.5 out of 5

4.7

Hampton Road West, Unit 1 Apex Retail Park, Feltham Middlesex, TW13 6JH, GB

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Rated 5 out of 5 stars

We decided to buy s nee Kitchen from Wickes. Kitchen planner, Leigh Joyce was our first contact and remained in close contact and always available to help keep all aspects of our project run very smo... See more

Company replied

Rated 5 out of 5 stars

Great experience at Wickes today. I came in early in the morning to avoid the busy bank holiday weekend rush. Unfortunately, the store was still very busy. However, the manager on shift, Yasin, handle... See more

Company replied

Rated 5 out of 5 stars

I came in today needing some paint, a roller, and some masking tape to do up my son’s bedroom this weekend, and I had never been in to wickes so had no idea where anything was! I approached the till f... See more

Company replied

Rated 2 out of 5 stars

We made an appointment with Miaran Dil at the Apex Retail Park, Hanworth store for Monday 25th May 2026. We took along a scale plan of our kitchen with all measurements, some photos and our own idea... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Hanworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Hampton Road West, Unit 1 Apex Retail Park, Feltham, Middlesex, TW13 6JH, United Kingdom

  • +442088933011

4.7

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.7

All reviews

(89)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute fantastic service from Liam…

Absolute fantastic service from Liam was not in a rush to leave and went through everything I needed and made sure I had the correct stuff

September 4, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi Kirsty,

We're so pleased to hear about your fantastic experience and that Liam provided such great service, ensuring you had everything you needed. Thank you for sharing your feedback! -Ellysse

Rated 5 out of 5 stars

amazing service.

amazing service.

September 2, 2026
Unprompted review
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Reply from Wickes - Hanworth

Thank you for taking the time to leave your review, we are glad you received amazing service. -AK

Rated 5 out of 5 stars

Amazing staff very helpful

September 2, 2026
Unprompted review
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Reply from Wickes - Hanworth

Thank you for taking the time to share your positive feedback, Cosmo. We are so pleased to hear that you found our staff to be very helpful. - Andrew

Rated 5 out of 5 stars

The service I received at Wickes was…

The service I received at Wickes was outstanding. I’ve been coming here for years and the staff are always friendly.

September 3, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi Chloe, Great to see your review about your visit to our Hanworth store. It's good to know that the staff service has been consistent over the years. We appreciate your review and your business.

Rated 5 out of 5 stars

Great range of paint and accessories to…

Great range of paint and accessories to choose from. The store was very clean, tidy and well presented, and the staff were friendly and helpful. Quick and efficient service at the checkout too. Overall, a great experience and I would definitely recommend.

September 3, 2026
Unprompted review
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Reply from Wickes - Hanworth

We're so pleased to hear about your fantastic experience, Dean! It's wonderful that you found our store clean, tidy, and well-presented, with a great range of products. We're also delighted that our staff were friendly and helpful, and that you received quick and efficient service. - Andrew

Rated 5 out of 5 stars

Excellent store

Excellent store. Was provided with the most perfect shelves for my bedroom!!

September 3, 2026
Unprompted review
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Reply from Wickes - Hanworth

Thank you for your wonderful five-star review, Florrie! We are so happy to hear that you found the perfect shelves for your bedroom and had an excellent experience with us. - Andrew

Rated 5 out of 5 stars

wow wickes hanworth was an amazing…

wow wickes hanworth was an amazing store would recommend this to every for price and the stuff.

September 3, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi Fred, Thank you for telling us about your visit to our store in Hanworth. We appreciate your review and your business.

Rated 5 out of 5 stars

Great customer service

Great customer service. Was quick to help me when I needed it. Will be back.

September 1, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi, Kelly. Thank you for taking the time to share your review with us. We're really happy to see you found our customer service to be great! Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Amazing service from the team in…

Amazing service from the team in Hanworth, thank you all for all the help you gave me in the time I was in the store.

September 3, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi Nick, Thank you for your review about your visit to our Hanworth store and in particular about how helpful you found our store team, We appreciate your review and your business.

Rated 5 out of 5 stars

Ben was super helpful and directed me…

Ben was super helpful and directed me to all the right places when I was in the store. He was professional and kind throughout our interaction and I’ll definitely returning to this branch!

August 20, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi Maisy, We're so pleased to hear about your fantastic experience! It's wonderful that Ben was so helpful and professional throughout your interaction. We appreciate your kind feedback and look forward to your next visit! - Sean

Rated 5 out of 5 stars

Great service from all the staff at…

Great service from all the staff at Hanworth, they were very polite and helpful when I visited, thank you

September 1, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi, Lisamarie. Thank you for taking the time to share your review with us. We're really pleased to see that you received great customer service when visiting our Wickes store Hanworth. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Had one damaged pack of tiles delivered…

Had one damaged pack of tiles delivered out of the 24 boxes I ordered. Took it to the store and spoke to an assistant at the till who called over the manager Yasin. He straight away swapped over the pack of tiles for a new one and even carried it out to my car. Great service

September 1, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi Simon, We're so pleased to hear that Yasin was able to quickly resolve the issue with the damaged tiles. It's wonderful to know you received such helpful service. - Sean

Rated 5 out of 5 stars

Liam and Ty

Went to grab paint and panelling for a room i’m designing, it was my first time so i had no clue what i was doing. However liam and ty from Haworth were excellent help. helped me get exactly what i wanted with a smile on their face. they’re customers service skills were amazing and you can tell they were more than happy to assist me. Will definitely be finding them next time i have a project!

September 1, 2026
Unprompted review
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Reply from Wickes - Hanworth

We are so pleased to hear about your positive experience, Yasmin! It's wonderful that Liam and Ty were able to provide such excellent help and assist you in finding exactly what you wanted with a smile. We look forward to assisting you with your next project! - Andrew

Rated 5 out of 5 stars

Great experience with my C&C order…

Great experience with my C&C order today was quick and ready to in 5 minutes, thank you Hanworth store.

September 1, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hello Andrew, We're so pleased to hear that your experience with your order was quick and efficient. Thank you for your wonderful feedback! - FC

Rated 5 out of 5 stars

Great service in store especially Liam…

Great service in store especially Liam on the tills. Thanks guys

September 1, 2026
Unprompted review
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Reply from Wickes - Hanworth

Hi Thomas, Thank you for taking the time to share your positive feedback. We're delighted to hear that you received great service in-store and that Liam was particularly helpful. We truly appreciate your kind words. - Sean

Rated 5 out of 5 stars

Great experience

Great experience at Wickes today. I came in early in the morning to avoid the busy bank holiday weekend rush. Unfortunately, the store was still very busy. However, the manager on shift, Yasin, handled my click and collect in a very smooth and efficient manner. Despite previous hardships at another Wickes branch, my attitude towards the brand has been changed for the better thanks to Yasin's professionalism. I will make sure to come back here whenever i am in need of supplies in the future.

August 29, 2026
Unprompted review
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Reply from Wickes - Hanworth

We are so pleased to hear about your positive experience at our store, especially given the busy bank holiday weekend. It's wonderful that Yasin handled your click and collect in such a smooth and efficient manner. We appreciate you highlighting their professionalism and are delighted to know your attitude towards our brand has changed for the better. -AK

Rated 5 out of 5 stars

Nick the shop worker was very…

Nick the shop worker was very informative and willing to help me with my questions

August 28, 2026
Unprompted review
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Reply from Wickes - Hanworth

We're so pleased to hear that Nick was informative and willing to help with your questions. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

As a non-DIY-er the shopping was good

I rarely have to visit Wickes as a non-DIY-er and found the experience really friendly and helpful. I bought what I needed and was pleased that it wasn’t at all stressful. The staff were the reason - Liam, that is.

August 28, 2026
Unprompted review
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Reply from Wickes - Hanworth

We're so pleased to hear about your positive experience and that Liam provided such helpful assistance. It's wonderful that they could assist you! -AK

Rated 5 out of 5 stars

Click & collect order

Click & collect order, ready waiting on a trolley, in and out in 3 minutes

August 27, 2026
Unprompted review
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Reply from Wickes - Hanworth

We're so glad your click and collect order was ready quickly for you! -AK

Rated 5 out of 5 stars

Ordered online and was ready to pick up…

Ordered online and was ready to pick up 10 minutes later! Great service, would recommend.

August 28, 2026
Unprompted review
Wickes - Hanworth logo

Reply from Wickes - Hanworth

We're so glad you had such a quick and easy pickup experience! We appreciate your kind words. -AK

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