Wickes - Hemel Hempstead Reviews 

Came into the store after visiting another close by building and materials store with a very specific problem. Flo and Kirsty went out of their way to help me and leave with exactly what I needed. Truly a fab experience - thank you both

Florence was incredibly helpful in helping us find everything many thanks 🙏

Came into store today to buy some laminate flooring, I came across Elliott and Kayleigh, one kindly put it onto a trolley ans the other in my car, couldn’t fault the customer service! Great work guys

We have visited Wickes 3 times in the past few days trying to decide upon which wall panel would be best for our bathroom and were given excellent assistance by Deepa on two occasions. This resulted in us reviewing our choices and, following her advice, chose a colour that we had not previously considered. We thanked her for her very pleasant and helpful customer service.

Flo was really helpful ! And on new years Day, definitely recommended.

Pleased with the service. Staff member by the name of Flo provided helpful assistance.

Had a great experience here both staff members ( ANE) were very helpful, polite and professional

I was served by Fionn and Chris today in store. As always, both staff were very knowledgeable on products and were quick and efficient in directing me to the correct aisle so that I could make my purchases with ease at the till.
Chris could see that I had my hands full with my purchases (as a few were impulse buys) and so he offered to carry them to my car. This is super observational of Chris and a lovely gesture like this has left me smiling after leaving the store. I don’t know many other retailers that still offer to carry the products to the car.
Another thing I love about Chris, is that he knows I work as a professional face painter and buy my cable ties and gaffa tape from Wickes to secure my face paint chair and signage etc. Chris checked with me to see if I needed any more of these items whilst in store. It’s the personal touch that makes Wickes in Hemel Hempstead stand out from other rival stores. Well done Fionn and Chris.

Fionn had great customer service!

Fantastic customer service when working on a project at a local preschool. Elliot was really communicative via email and very helpful and friendly in store.

I went in to the Hemel Hempstead store a couple of weeks a go and was behind a gentleman in the queue, it really stood out just how helpful the young lad serving was to the customer and nothing was to much trouble, a little of shops these days the staff are so unhelpful that’s why I noticed so much and then when he served me again was extremely polite, helpful and said thank you when he handed me my receipt.
I did look at his badge for his name as I wanted to write a review and thank him.
Your a credit to the Hemel store Fionn!

Struggling to find the product on the shelves Lean stepped up knew exactly where to find everything. Florin on the till was a ray of sunshine

I visited the store recently and I was served by Ian E and he was absolutely fantastic. Really helpful and friendly! Excellent customer service. Thanks again Ian!

Ian - phenomenal service, really helpful, 5 star. Wickes Hemel Hempstead highly recommended. Paul Dove

Our kitchen was old and tired so we took the plunge and decided to change the kitchen. we wondered aimlessly around wickes one day and Deepa kindly took us under her wing. From the start to the finish she looked after us, guided us and gave us a beautiful new kitchen which is being admired by all our visitors. Her in depth knowledge of designing is much to be admired and credited. Thank you.

Deepa listened to what we were after,and made a lot of helpful suggestions even came.to our house twice to see what we were after,and found us the right contractor and made sure we were happy with him,very pleased with end result,
Also the contracter she found for us,(Vasil) was priceless,excellent worker cared about our premises and his work..would recommend Wickes and Vasil

Ian was brilliant today, helped me out with picking the right paint today

At the Apsley branch, today, staff member Ian (E) provided first class and friendly service.

Deepa has been absolutely incredible with my kitchen, and I’m not the easiest customer! She’s been patient and given the best advice, I can’t thank you enough 🫶🏼🫶🏼

The staff are so helpful and cheerful. Deepa spent time with us to help us with planning our kitchen and bathrooms in our new home. Her advice was so useful. Wickes will definitely be on the top of our list of companies we would like to buy a kitchen from.