Wickes - Lichfield Reviews 97

TrustScore 4.5 out of 5

4.7

Vulcan Road, Unit E, Lichfield Retail Park, Lichfield West Midlands, WS13 6GB, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Looked a several bathroom showrooms with no joy,they had to be complete room make overs. Then we meet Lynne Smith design Consultant, a breath of fresh air in customer service. Professional and happy y... See more

Company replied

Rated 5 out of 5 stars

Julie the kitchen design consultant really listened to my ideas a needs for my kitchen design and created the kitchen exactly how I’d envisioned it. Her knowledge and creativity has meant that I’m lea... See more

Company replied

Rated 5 out of 5 stars

Julie at Wickes Lichfield designed us the most incredible kitchen. We came in with a vision, and she completely understood what we wanted while also suggesting thoughtful improvements and practical... See more

Company replied

Rated 3 out of 5 stars

I called in to the Lichfield branch instead of my local branch to be welcomed by a rebuke by the lady on the till for using the wrong door ( oops sorry!) I just went in to ask for the larger troll... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Lichfield

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Vulcan Road, Unit E, Lichfield Retail Park, Lichfield, West Midlands, WS13 6GB, United Kingdom

  • +441543516900

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

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Rated 5 out of 5 stars

Julie at Wickes Lichfield - Kitchen

Julie at Wickes Lichfield designed us the most incredible kitchen. We came in with a vision, and she completely understood what we wanted while also suggesting thoughtful improvements and practical solutions — never in a pushy or upselling way.
She gave us time to consider our options, explained different possibilities clearly, and introduced ideas we didn’t even know we needed or wanted. We were open about our budget from the start, and Julie worked incredibly hard to create something that felt like our dream kitchen while keeping the overall cost, including fitting, considerably lower than we expected.
Of course, there were a couple of compromises due to practicality and budget, but the alternatives Julie showed us were never a million miles away from what we originally imagined — and in some cases were actually better.
The whole experience so far has been excellent. Julie is professional, knowledgeable, kind, and genuinely listens. We’re so excited to move forward with our dream kitchen and feel very lucky to have had it expertly designed by her.

May 31, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi, Steph. Thank you so much for your kind feedback! We're delighted to hear your design consultant Julie provided such a positive experience and helped bring your vision to life. It’s great to know you feel confident and excited moving forward with your new kitchen. Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Go's the extra mile

Looked a several bathroom showrooms with no joy,they had to be complete room make overs. Then we meet Lynne Smith design Consultant, a breath of fresh air in customer service. Professional and happy you help with our needs, she understood our requirements. We left as new clients and very happy people.

May 28, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Leslie, we're delighted you found Lynne to be a breath of fresh air! It's wonderful that we could understand your needs and help with your bathroom makeover. We are so happy to welcome you as new clients. -LR

Rated 5 out of 5 stars

Excellent design consultant experience

Julie the kitchen design consultant really listened to my ideas a needs for my kitchen design and created the kitchen exactly how I’d envisioned it. Her knowledge and creativity has meant that I’m leaving the store super happy and confident with my order. She’s worked well with my small budget to get everything I wanted at an affordable price…highly recommended visiting Julie in Lichfield! you won’t be disappointed

May 23, 2026
Unprompted review
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Reply from Wickes - Lichfield

We're so happy to hear that Julie listened to your ideas and created the kitchen you envisioned. We're glad you left our store happy and confident with your order. Thanks for your kind feedback. - AB

Rated 5 out of 5 stars

Went to kitchen section and was helped…

Went to kitchen section and was helped by lynn who was so helpful it was brilliant

May 23, 2026
Unprompted review
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Reply from Wickes - Lichfield

We're so glad Lynn provided such brilliant and helpful service in our kitchen section! Thank you for your kind words. - AB

Rated 5 out of 5 stars

Lovely staff

Lovely staff, good range of options for Kitchen and bathrooms. Julie and Lynn were miracle workers getting my design to the Spec I wanted and within my price range.

May 23, 2026
Unprompted review
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Reply from Wickes - Lichfield

We're so pleased Julie and Lynn helped you achieve your kitchen and bathroom design within your budget. Thank you for your kind words! - AB

Rated 5 out of 5 stars

Community support

Brilliant support for a community project working with children and adults to enhance biodiversity. Thank you for the donation of materials 😁

March 30, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Jane, Thanks for taking the time leaving your review. We're happy our materials helped your community project enhance biodiversity for children and adults. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Lynne was great and very helpful from…

Lynne was great and very helpful from start to end. My kitchen is beautiful and I'm over the moon with it.

May 14, 2026
Unprompted review
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Reply from Wickes - Lichfield

We're so glad to hear you love your beautiful new kitchen Mark! Thank you for sharing your wonderful feedback. We are glad Lynne made this a great experience for you. - Andrew

Rated 5 out of 5 stars

We were served by Julie

We were served by Julie, she was absolutely amazing!! She designed our kitchen for us fulfilling our needs to evey detail. She made us feel welcome and comfortable. Would highly recommend!!

May 12, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Connor, Thanks for taking the time leaving your review. We're happy to hear Julie was amazing and designed your kitchen, fulfilling your needs. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Hugo on checkout was super friendly …

Hugo on checkout was super friendly and helpful xx

May 3, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Karen, Thanks for taking the time leaving your review. We're happy to hear that Hugo was able to help you and was super friendly on your visit to your local Wickes store. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

What a fantastic experience purchasing…

What a fantastic experience purchasing a new kitchen from Wickes! Lynne from the Lichfield branch was always happy to help and was very patient and understanding with kitchen changes. Thank you Lynne!

May 7, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Jess. Thank you for your review we are pleased to hear that you had a great experience with our colleague Lynne when discussing your new kitchen. We appreciate your business.

Rated 5 out of 5 stars

Thanks to Jenny for helping me out with…

Thanks to Jenny for helping me out with the purchase of a non stock item I couldn't sort on the App. Nothing was too much trouble, thank you

May 6, 2026
Unprompted review
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Reply from Wickes - Lichfield

We appreciate you taking the time to leave us a review Jon. We're happy to hear that Jenny was able to assist you with your purchase when you had trouble with the app.😊 - Andrew

Rated 5 out of 5 stars

Thank you ever so much for your support…

Thank you ever so much for your support service, professional and most of all your kindness Lynne Smith from Lichfield branch. Thank you Nasreen

April 11, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Nasreen, We're happy to hear that you had a positive experience with our support service. We appreciate your kind words and thank you for your feedback. - Sean

Rated 5 out of 5 stars

Great service

April 1, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hey Georgia, thanks for your five-star review regarding your experience in our Lichfield store. - Dylan

Rated 5 out of 5 stars

Great staff as always

Great staff as always

April 29, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Dale, We appreciate you taking the time to share your experience with our staff we are delighted to hear that you find them great. - Sean

Rated 5 out of 5 stars

Great service right from the start

Great service right from the start. Lynne helped us choose our kitchen with her extensive knowledge and expertise. Booking our delivery was an easy process and everything went smoothly. I highly recommend Wickes and will use them again for our future projects.

April 28, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

We appreciate you sharing your positive experience. We're happy to hear that the service from Lynne met your expectations and that the kitchen selection and delivery processes were easy. Thank you for the recommendation! -AK

Rated 5 out of 5 stars

Lynne was brilliant

Lynne was friendly, professional and a great help planning our bathroom.

April 20, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

We appreciate you sharing how friendly and professional Lynne was while planning your bathroom. Thank you for your review. -AK

Rated 1 out of 5 stars

Ordered a kitchen it came in dribs and…

IOrdered a kitchen it came in dribs and drabs, parts missing parts not in stock I've got a kitchen incomplete they should have not sold me a kitchen when they could not supply the parts ,my fitter is fed up of waiting to complete the job, so he's gone and started elsewhere.

April 5, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

We're very sorry your kitchen arrived incomplete and caused delays. We appreciate you bringing this to our attention, and we'll look into how to prevent this in the future. -AK

Rated 5 out of 5 stars

Bev is lovely and very helpful,

Bev is lovely and very helpful,

April 15, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

Hi Chris, Thanks for taking the time leaving your review. We're happy to hear that Bev was very helpful on your visit to your local Wickes store. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Finding assistant Jenny

Finding assistant Jenny, who knowledgeably helped me out with sorting a product that was only part stocked in store and a product that I needed delivering that was in store. Both were then ordered together for delivery for me tomorrow (next day). It was a very satisfying store visit, knowing my needs were met and delivery sorted out effortlessly by Jenny.

April 15, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

Hi Judith, Thank you for your five-star review we are delighted to hear that our colleague Jenny in our Lichfield store was so helpful in sourcing you the products that you required. We appreciate your business.

Rated 5 out of 5 stars

Julie has been fantastic from start to…

Julie has been fantastic from start to finish designing us our dream kitchen. We would 100% recommend Julie to anybody wanting a kitchen or bathroom. Thank you so much x

April 15, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

Hi Maria,

We appreciate you taking the time to share your review. We're so glad to hear that Julie helped you design your dream kitchen. Thank you for your recommendation! -Ellysse

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