Wickes - Lincoln Reviews 

We needed ideas for our kitchen and were supported extremely well by Carl Price. He offered options with no pressure. His calm and patient approach (despite our many changes to our design!) was what we needed. Very responsive on queries and nothing too much trouble.

I am very happy so far with the service we have received. Carl Price is very professional and knowledgeable on design and the products on offer. His advice has been invaluable and I would not hesitate to recommend him

My first Wickes experience was the arrival at my home of one of Wickes Design Consultant Carl David Price. Carl immediately made us feel relaxed. He was polite, friendly and most informative. We discussed our plan in detail and he understood perfectly what we had in mind. The advice we received was second to none and once we accepted the necessary changes Carl preceeded to take the required measurements, keeping us informed through out. The next stage is an appointment
In Store with Carl. l look forward to giving another review following the above appointment.

Awful experience kitchen is not how I wanted. Repeatly sent wrong items hundreds of emails sent. Cupboards catch each other. Wanted a tall fridge freezer have got fridge under counter. Messed around order and had to pay more out of our pocket and they took it off the finance which left no money for tiling ect had to wait. The whole thing was so stressful. Supposed to receive compo but never got anything. Will never recommend wickes to anyone. Sorry to leave this review but we have been treated very badly.

Carl Price the designer at the Wicks Lincoln store was excellent. Very knowledgeable and had lots of great ideas. A really nice and helpful person. Would definitely use Carl and Wicks again.

I needed help loading some heavy paving slabs into the car and Harry at Wickes in Lincoln was extremely helpful,pleasant and polite and  loaded them into my small car very carefully. Thank you Harry. You should get a wage increase.😊

Harry from the Lincoln store was very helpful, talked us through lots of options and stayed with us all the way to the till, thank you so much. Ashley from lincoln knows her stuff and gave some great advice we will be back to buy a kitchen!

Great experience and service at Wickes. We had a home consultation for our kitchen with designer Carl Price who was very approachable and enthusiastic and explained things very clearly. Carl also gave us lots of options and we never once felt pressured. He made the whole process exciting for us and also gave us honest feedback on our own ideas. We will definitely be coming back for future projects and will recommend Carl to everyone we know! Thanks so much. Steph & Michael.

I spoke to a manager at Lincoln WICKES.
My complaint was for items I never ordered, but apparently, allegedly, it was delivered.
And signed for but not by me.
I live alone.

The manager felt I was lying and gave me the 0330 1231234 customer service number.
Ten minutes on hold, id had enough and phoned Lincoln store again.
Spoke to Harry, and he sorted the problem out by issuing a refund.

So, 0330 1231234 gets a one star review, ignorant creatures.

Harry, gets five stars...

Visited yesterday for paint supplies, needed some paint mixing and Harry was very helpful. Guided me to the right aisle for the rest of what I needed. He was friendly, chatty and knowledgeable, he is an asset to the Wickes team 100%! We left smiling talking about what a lovely person he is.

Ha ha ha ha ha asking me to write a review when you cancelled the order clearly something wrong with your system.

We were going to go to the Lincoln Wickes this Sunday to order a new bathroom with fitting, but going on the on line experience don’t think we will bother .

We ended up getting our items from B&Q hmmmm they do bathrooms too .

Carl Price arrived at our house with a polite handshake, smile and was filled with enthusiasm to make our buying experience as good as he could make it. His knowledge was brilliant and he was able to design our small kitchen to our expectations and budget without making it feel like we were missing out on anything. He remained in regular contact keeping us informed throughout the process. We are now waiting for it to be fitted and have invited him back to see the finished kitchen. We would like to thank him very much.

Ordered for 4th Sept then the 5th, called and the lady said she didn't know why they'd not been delivered then booked again for the 8th, still no delivery, no phone call, no delivery time slot email or text.
3 times they failed to deliver then made up a story that they'd tried, called me and that I said I was on holiday.....I was not on holiday!!! When I cancelled they didn't refund the delivery charge, customer services staff were useless just placing me on hold until I hung up and called back.

I had the pleasure of being assisted by Harry today at the Lincoln store with my purchase of insulation, and also floor boards for delivery. He was very professional, patient, and super friendly. I realised after paying that I had chosen the wrong insulation, and he was great with the refund, exchange for the correct item, and helping me load them all into the car. Big thanks also to maths whizz Liam who helped calculate how many boards we would need. Great service all round and competitive prices - very pleased!

I had my kitchen and bathroom recently designed by Carl Price from Wickes .Carl provided and excellent service with attention to detail and helped me so much with advice and ideas of how to get the best from my space and budget .
Everything was explained in detail in each stage from the home visit and then into store .I would like to thank Carl and Wickes for providing a very professional service , very polite and friendly too. I look forward to seeing my new bathroom and kitchen when installed .

I recently had my main bathroom and en-suite designed by Wickes, and the 5-star service we received was exceptional, thanks to the designer, Carl Price.

Carl arrived for my home visit promptly and was incredibly patient, talking me through every step of the process with clarity and expertise. He offered brilliant advice to help me shape my ideas and never once made me feel rushed or pressured into making a decision.

He really listened to what I wanted and helped conjure up the perfect designs for both rooms. The fact that I went from a home visit in the morning to a finalised design in the showroom that very same afternoon was nothing short of incredible. I couldn't be happier with the service and the final plans. Thank you, Carl!

Struggled at first to find what I was looking for. A very helpful chap 'Harry' took me to the correct location

We have ordered a kitchen from Wickes after looking at other kitchen suppliers in our region of Lincolnshire. We were helped by Carl Price who was extremely knowledgable and came up with many design ideas that we would not have thought of ourselves. We would like to thank Carl for his time and help and for being so courteous thoughout our visits with him, both at home and at the Lincoln store.

I approached Wickes to purchase a new kitchen having looked at a few different places online. Their range of kitchen designs, appliances and optional extras was great and it was easy to book a design appointment. Rob, my kitchen designer, was absolutely fantastic from start to finish. I've never bought anything like this before and didn't have a clue what I was doing. Rob instantly put me at ease, explaining everything I needed to know and gave me a tour of the showroom. Patient doesn't even begin to describe this man's character! No change or tweak or question was too much trouble for him and he indulged my indecisiveness! He created a perfect design for my kitchen and had the 3D visual for it ready in no time. Rob explained all the finance options and I never, at any point, felt pressured which was quite refreshing compared to a lot of companies. I would highly recommend Wickes (and Rob!) if you are looking for a new kitchen.

My review is purely on my home visit from Ashey. She arrived at my door with a big smile & was very friendly from the get go.
Full of information, Ashly answered all of my questions however big or small.
I thoroughly enjoyed my time spent with her.