Found what I was looking for very easily at the Maidstone branch. Staff were friendly and informative in particular Jim, who was very helpful. A good range of products and competitive prices. Would hi... See more
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Customer Services were brilliant and took time to help me find what I needed. At the till Jim (Maidstone Store) was friendly and showed that my custom was valued. Great experience for a few d... See more
Company replied
We went into Wickes without knowing exactly what we needed to paint our fence. Jim took us round and helped with our choice. He was extremely helpful, good old fashioned service. Would definitely c... See more
Company replied
A really refreshing experience thanks to the friendliness and knowledge of Jim (Maidstone). I find DIY places a bit intimidating as a woman, but Jim’s friendliness made any nerves ebb away quickly. H... See more
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Company details
About Wickes - Maidstone
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
St Peters Street, Maidstone, Kent, ME16 0SN, United Kingdom
- +441622690346
4.8
Excellent
214 reviews
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Helpful staff
Jim, member of staff serving was very helpful and friendly.
July 20, 2026
Unprompted review
Reply from Wickes - Maidstone
Thank you for your wonderful five-star review, Phil! We are so pleased to hear that Jim was very helpful and friendly during your visit. We truly appreciate your kind feedback. - AB
One of the staff memeber's
One of the staff memeber's, Jim, helped me alot with choosing and looking for the best mixer for my sink. Very friendly and knowledgable.
July 8, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Pat, Thank you for your review about our team member Jim in our Maidstone store. We are pleased that Jim was able to help you with your mixer tap purchase. Many thanks for your business.
Jim the paint expert.
I had known idea of what the paint was called, just had pictures but had such great help from a lovely guy called Jim.and he got exactly what paint i wanted. Overall really good experience.
July 22, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Luke, Thank you for your review about our colleague Jim in our Maidstone store. We are pleased that Jim was able to help you with the paint you wanted. We hope your painting goes well, many thanks for your business.
Excellent team
Excellent team, real products! Very helpful as well 👍😎 Jim - superman!
July 20, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Philip. Thank you for taking the time to share your review with us. We're delighted to see you found our staff to be excellent and helpful. Thank you again for your valuable feedback. - Scott H
Reply from Wickes - Maidstone
Hi Terry, thank you for taking the time to share your 5-star review. We are so glad to hear that our team member was really helpful. We appreciate your kind words. -LG
Found what I was looking for very…
Found what I was looking for very easily at the Maidstone branch. Staff were friendly and informative in particular Jim, who was very helpful. A good range of products and competitive prices. Would highly recommend 👌.
July 3, 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear about your positive experience! It's wonderful that you found what you were looking for easily and that Jim was friendly and informative. Thank you for your kind feedback! -AK
Thank you to Sam w for efficiently…
Thank you to Sam w for efficiently sorting out our click and collect order for us tonight. Friendly and polite service.
July 21, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Gemma, we're so pleased to hear that you received such efficient, friendly, and polite service for your click and collect order. Thank you for your kind words! -LG
I would like to commend the excellent…
I would like to commend the excellent service I received during my recent visit. The staff member(Jim) I interacted with was exceptionally easygoing and provided invaluable assistance throughout my purchase. Their helpful demeanor significantly enhanced the overall experience. This level of customer care is truly appreciated. I am very satisfied with the service provided.
July 20, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Suvash. Thank you for taking the time to share your review with us. We're delighted to hear that Jim provided such helpful and friendly service during your visit, making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H
,
Good old fashioned service.
We went into Wickes without knowing exactly what we needed to paint our fence. Jim took us round and helped with our choice. He was extremely helpful, good old fashioned service. Would definitely choose Wickes again.
July 20, 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear about your positive experience and that Jim was able to provide such helpful service. We appreciate your kind words and look forward to welcoming you back again. -AK
Excellent service from Jim at Maidstone…
Excellent service from Jim at Maidstone who was helpful and friendly.
July 17, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Graham. Thank you for taking the time to share your review with us. We're really pleased to see that Jim was friendly and helpful during your visit to our Wickes store in Maidstone. Thank you again for your kind feedback. - Scott H
Great helpful customer service
Great helpful customer service, plumbing advise from the guy in the cowbow hat, and Till service from Jim was exceptional, what a team.
July 15, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Simion, we're so pleased to hear that our team provided such great customer service and plumbing advice. It's fantastic to know that you had such a positive experience! -LG
Thanks Jim for actual customer service
A really refreshing experience thanks to the friendliness and knowledge of Jim (Maidstone). I find DIY places a bit intimidating as a woman, but Jim’s friendliness made any nerves ebb away quickly. He was jovial, relaxed, friendly and shared his extensive background in paint, offering that we could draw upon it if we ever needed guidance.
Customer purchases can be so impersonal and sterile, but Jim went way beyond a transaction and delivered exceptional service which is long forgotten in modern society. Thank you Jim.
July 15, 2026
Unprompted review
Reply from Wickes - Maidstone
We are so pleased to hear about your positive experience with Jim. It's wonderful that his friendliness and knowledge made your visit so enjoyable and informative. We appreciate your kind words about the exceptional service provided. -AK
Reply from Wickes - Maidstone
Hi, We are so glad to hear you had a positive experience and that our team member at the till was welcoming. We appreciate your kind words. -LG
Superstar Jim!
My husband and I went today to the Wickes branch in Maidstone, Kent. The store was clean, neat and nicely cool for a hot day. We found everything we needed and Jim was extra specially helpful, really went above and beyond for us. We're very grateful for his help. Jim is a real credit to the branch and to the wider company
July 15, 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear about your positive experience at our Maidstone branch! It's wonderful that you found the store clean and comfortable, and we're especially delighted that Jim provided such exceptional assistance. We truly appreciate your kind feedback. - AB
Jim was great
Jim was great. Helpful and friendly, sorted everything we needed.
July 15, 2026
Unprompted review
Reply from Wickes - Maidstone
Thank you for taking the time to share your feedback with us. We are delighted to hear that Jim was helpful and friendly during your visit. - AB
Seamless visit
Customer Services were brilliant and took time to help me find what I needed.
At the till Jim (Maidstone Store) was friendly and showed that my custom was valued.
Great experience for a few drill bits, buckets and impact driver attachments, so much better selection than B&Q.
Thanks Wickes
July 15, 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear about your positive experience at our store! It's wonderful that Jim took the time to assist you and that your custom was valued. We appreciate your kind feedback. -AK
Paint purchase from Wickes
Shout out to Jim for helping me with my recent paint purchase. Wickes is always my preferred store for DIY projects.
July 13, 2026
Unprompted review
Reply from Wickes - Maidstone
Hey Jon, thank you for your five-star review, and I'm delighted that Jim was super helpful throughout your visit! - Dylan
The service and help from Jim was…
The service and help from Jim was exceptional he helped carry a heavy item from the rear of the store to checkout and even offered to carry to our car, also Tasha on the checkout was very happy and cheerful even though it was half an hour from closing.
July 8, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Janet, thank you for sharing your positive experience with us. We're delighted to hear that Jim provided such exceptional service, going above and beyond to assist you. We appreciate your kind feedback! -LR
Jim was bright friendly and…
Jim was bright friendly and professional, great old fashioned service, give this man a pay rise.
July 6, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi there, thank you for taking the time to share your wonderful feedback. We're so pleased to hear about the bright, friendly, and professional service you received. We appreciate your kind words! -LR
Couldn’t find the items we were looking…
Couldn’t find the items we were looking for but Jim jumped to the rescue. Very helpful and friendly customer service.
July 6, 2026
Unprompted review
Reply from Wickes - Maidstone
We're so happy to hear that Jim provided such helpful and friendly service during your visit. Thank you for your kind feedback! -AK
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