Wickes - Minworth Reviews 

141
•
TrustScore 4.5 out of 5

4.7

Walmley Ash Road, Sutton Coldfield, Minworth West Midlands, B76 1FG, GB

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Rated 5 out of 5 stars

Big shout out for Maddie Hammond. Maddie made the whole experience so easy from placing the order for my new kitchen and then coming to my home to check the measurements. Extremely knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I received fantastic help and advice from Beverley at the Minworth store. She was friendly, knowledgeable, and made sure I got exactly what I needed. Great customer service thank you!

Company replied

Rated 1 out of 5 stars

Absolutely terrible attitude with the female staff member at the sore today. I asked to see about a M class hover she shrugged her head as if I was talking another language and to get help about a hov... See more

Company replied

Rated 5 out of 5 stars

Beverley mixed paint for me yesterday and got me a trade card so I could save some money on my renovation, I needed 9 tins and she very kindly arranged for the extra I needed to be at my local store.... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Minworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Walmley Ash Road, Sutton Coldfield, Minworth, West Midlands, B76 1FG, United Kingdom

  • +441213131666

4.7

Excellent

TrustScore 4.5 out of 5

141 reviews

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4.7

All reviews

(141)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Making a purchase today I was served by…

Making a purchase today I was served by Laura. She was friendly and went out of her way to be very helpful.

October 29, 2026
Unprompted review
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Reply from Wickes - Minworth

Thank you for sharing your wonderful feedback. We are absolutely delighted to hear that you received such friendly and helpful service during your visit today. It is always our goal to go above and beyond for our customers. We appreciate your support and look forward to welcoming you back again soon. -JG

Rated 5 out of 5 stars

I received fantastic help and advice…

I received fantastic help and advice from Beverley at the Minworth store. She was friendly, knowledgeable, and made sure I got exactly what I needed. Great customer service thank you!

October 26, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hello, We are so pleased to hear that you had such a wonderful visit to our store. It is fantastic to know that you received such friendly, knowledgeable, and helpful service to ensure you got the exact items you required. Thank you very much for taking the time to share your kind feedback with us. - FC

Rated 5 out of 5 stars

Big shout out for Maddie Hammond

Big shout out for Maddie Hammond.
Maddie made the whole experience so easy from placing the order for my new kitchen and then coming to my home to check the measurements.
Extremely knowledgeable and very reassuring. Thank you Maddie for all your help. Would not hesitate to recommend Wickes / Maddie to friends.

October 19, 2026
Unprompted review
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Reply from Wickes - Minworth

Hello Angela, We're so pleased to hear about your wonderful experiences and that our team member is always helpful in finding what you need for your projects. Thank you for sharing your lovely feedback! - FC

Rated 5 out of 5 stars

Great experience instore with great…

Great experience instore with great customer service from Laura

October 22, 2026
Unprompted review
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Reply from Wickes - Minworth

We are so pleased to hear that you had such a wonderful in-store experience and received excellent support during your visit. We truly appreciate your kind feedback. -JG

Rated 5 out of 5 stars

Nice easy experience

Nice easy experience and Laura was very helpful. Exactly what you want as a tradesman

October 15, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Daniel,

It is wonderful to know Laura provided such supportive service, making things efficient and hassle-free for your work. Thank you for sharing your positive feedback with us! -Ellysse

Rated 5 out of 5 stars

Helpful Staff

A staff member Sue was extremely helpful, nice and talkative. She gave me a good rundown of the trade pro app and benefits. Good asset to wickes.

October 12, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

We are so pleased to hear that you had such a wonderful experience during your visit. It is fantastic to know that Sue provided great assistance and gave you such a helpful overview of our app and its benefits. Thank you for taking the time to share your kind feedback with us. -AK

Rated 5 out of 5 stars

I have a trade account with Wickes

I have a trade account with Wickes. The staff at the Minworth store have always been so friendly and helpful.
In particular, I would like to mention Laura, one of the managers and the person who constantly smiles and asks how I am, the lovely Ferlynn.

October 12, 2026
Unprompted review
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Reply from Wickes - Minworth

Thank you for taking the time to leave such wonderful feedback about your experience as a trade customer. We are delighted to hear that the team at our store consistently provides friendly and welcoming service during your visits. It is great to know that specific team members have made such a positive impression with their helpful attitude and warm greetings. Your kind words mean a lot to the entire team. -JG

Rated 5 out of 5 stars

Great store with great staff!

Great store with great staff!
I was served by a lovely lady called Ferlynn, very efficient, knowledgeable and friendly.

October 10, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Angela. Thank you for taking the time to share your fantastic feedback. We are delighted to hear that you had such a great experience at our store and received efficient, friendly, and knowledgeable assistance from Ferlynn during your visit. Your kind words are greatly appreciated. - Andrew

Rated 5 out of 5 stars

Beverley mixed paint for me yesterday…

Beverley mixed paint for me yesterday and got me a trade card so I could save some money on my renovation, I needed 9 tins and she very kindly arranged for the extra I needed to be at my local store. Brilliant service and a real advocate for Wicks.

October 6, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

We are so pleased to hear about your fantastic experience! It is wonderful that Beverley went above and beyond to help you save money on your project and ensured you got all the paint you needed. We truly appreciate your kind feedback and support. -AK

Rated 5 out of 5 stars

Great service

Great service

September 27, 2026
Unprompted review
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Reply from Wickes - Minworth

Hello Matthew, thank you for your lovely feedback! We’re really pleased to hear you received great service, and we appreciate you taking the time to let us know. -JG

Rated 5 out of 5 stars

Always happy to help

Just a pleasure today Marie was happy to help and reminded me about my trade card couldn’t be happier

September 23, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Matrixman. We're so pleased to hear that you had such a positive experience and that Marie was happy to help. We appreciate your kind feedback! - Andrew

Rated 1 out of 5 stars

Appointment with Maddie to…

I booked an appointment with Maddie to design and quote for a kitchen.
She came to the house measured got a design type of doors, worktops, handles etc.
Then didn't even bother to send me a design or even a price.
After a home visit not another word.
Waste of time.

July 16, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Gary,

We're truly sorry to hear about your disappointing experience with your kitchen design appointment. It's concerning that you didn't receive a design or quote after the home visit. We understand your frustration and appreciate you bringing this to our attention. We've sent you a request for more information, so we can look into this further for you. -Ellysse

Rated 5 out of 5 stars

Billy is really great man he is really…

Billy is really great man he is really helpful
Cheers buddy

September 8, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hello, Thank you for your wonderful review! We are so pleased to hear that Billy was really great and helpful. We truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Received excellent customer service…

Received excellent customer service from staff member Abraham. Very helpful and 'went the extra mile'

September 8, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Thank you for taking the time to share your review with us, Irene. We're really pleased to hear that Abraham was very helpful and went above and beyond to assist you. We appreciate your kind feedback! - Andrew

Rated 5 out of 5 stars

I went to my local wickes and was…

I went to my local wickes and was served by Becky. I must say very helpful and knowledgeable. Go exactly what I needed in no time.

Thanks Becks

August 21, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Eddie, We're delighted to hear about your positive experience and that Becky was so helpful and knowledgeable. It's wonderful to know you found exactly what you needed quickly. - Sean

Rated 5 out of 5 stars

Tia at went the extra mile to sort my…

Tia at the Minworth store went the extra mile to sort my tile purchase and delivery
Thanks

September 7, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

We're delighted to hear about your positive experience with Tia. We always strive to provide excellent service, and we appreciate you sharing your feedback, John. - Andrew

Rated 5 out of 5 stars

I was recently in the store and i was…

I was recently in the store and i was helped by laura amd she made the experience so much easier and also so much happier she is a beautiful soul and a great human honestly made it so much easier for us showed us everything and helped find everything and always had a smile

August 22, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hello Brandon, We're so pleased to hear about your fantastic experience! It's wonderful that Laura made your visit so much easier and happier. We truly appreciate your kind feedback. -JG

Rated 5 out of 5 stars

I had left my phone in the store and…

I had left my phone in the store and when I returned for it I spoke with Tia and she was extremely helpful, went above and beyond to help me locate the phone to which she located it almost instantly and couldn’t thank her enough.

August 30, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi, Frank. Thank you for taking the time to share your review with us. We're really happy to see that, Tia was able to help you locate your phone! Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Laura helped me with my paint nice lady…

Laura helped me with my paint nice lady would shop here again

September 3, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi, Roisin. Thank you for taking the time to share your review with us. We're really pleased to see that, Laura was helpful during your visit to purchase paint. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great help from Riccardo finding…

Great help from Riccardo finding partícular shelf units I needed.
Would not have found them without his help
Keter Plus Shelf 5 Tier

September 3, 2026
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi, Mr Winston. Thank you for taking the time to share your review with us. We're really pleased to see that, Riccardo was able to help you find the shelf units you needed. Thank you again for your kind feedback. - Scott H

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