Wickes - Nottingham North Reviews 

Having researched several kitchen suppliers we found Wickes products to be of superior quality, so decided to go with them and we are glad we did. At the Arnold branch (Nottm North) we met Stuart the kitchen designer who attended us at our home. After taking measurements and discussing our requirements he prepared a graphic pre-installation diagram. We found him very knowledgeable and skilled. We felt we could trust his judgment. He was patient with our deliberations and changes of mind.
The installation was carried out by Darren (Das) who worked tirelessly and with expertise and skill to create a fabulous kitchen in accordance with Stuart design. His team of electricians, plaster and tiler were also excellent and skilled in their work. We now have a new kitchen which exceeds any expectations we may have had. We would highly recommend Wickes' design and fitting services. Thank you all. Dave and Pat.

Great to see some new faces at Arnold Wickes. Extremely helpful and friendly advice and assistance provided. Really great customer service

My consultant Sarmed was really knowledgeable and helpful.
Really polite and a positive appointment.

When I fiirst went into the kitchen showroom at Wickes, I saw the kitchen I wanted and asked to speak to the kitchen designer. I was told he was still on his break. I waited in the store for around 30 minutes but didn't get to speak to him so I made a home visit appointment. The kitchen designer measured up and said he would have a quote for me two days after his visit which was Wednesday 5th November, and that he would contact me to arrange an appointment for the Saturday 8th/Sunday 9th to go into the showroom to look at the design.I have had no communication from him. He also said that the offer displayed in Wickes, stating that 16 units for the units I wanted, would cost £3,728 was not real, and that the kitchen would be around £12,000, but that I could get 50% off for spending over £5,000.(I need 14 units so I believed I could get it for £3,728 as stated in store). I feel, if this is true, that Wickes is deliberately misleading people. I am still waiting for any contact from the designer. I have had a quote for the same cabinets from Magnet, that are more expensive, but I feel I would trust more.

My experience is based solely on my designer Sarmed Chaudhry.
He has gone above and beyond the call of duty. His kindness, consideration and hard work has been flawless. I was so stressed with a problem in my kitchen that I couldn’t solve personally, but he stepped in, dealt with it immediately and put it right. I am so grateful for that.
What a star!

Dear Wicks North Nottingham, I have recently received fantastic service front Ryan at the Dulux mixing desk. We were trying to match a colour and I wasn't convinced we had yhe correct match. However this could be a long story other than to say well done Ryan for your patience and perseverance with not the easiest of customers a.d thank the out come was a perfect match. I would also like to add the the entire team at Nottingham North are brilliant. It is a pleasure to walk into store. Thank you all.
Toni

Such a shame ,having a good designer for my long awaited kitchen, you let me down with an installer who changed my installation dates 19/8,26/8,4/9,3/9,then went on holiday in the middle and finally finished the alusprash and rest of flooring on 29/9.
I still have 2 corner cupboards with missing panels after I complained and since then no communications what so ever.
6th december 2025-resolved by Wickes inhouse installer not the original contracted out installer

Jake did an amazing job of designing our bathroom and was on hand to offer advice throughout the process. It’s exactly what we envisaged. So happy with the results. Thank you

I appreciated the time spent understanding what I needed; this time plus Jake's experience and consideration translated into a bathroom design which exceeded my expectations as it meant the best use of space.

Customer service was excellent. Sarmed was honest, polite and took time to design my kitchen within my budget. The whole process was straightforward and the end result looks amazing. I would definitely use Sarmed again and recommend him 100%

Thank You
Graham

Can't thank Jake enough for the effort he put into designing our kitchen. Jake kept our budget in mind, and designed our dream kitchen.

Nothing was too much trouble when tweaking things to our liking and this made the process much more comfortable. Thanks Jake! Nikita & Jaydn

The new bathroom we had fitted was for my elderly, partially sighted Dad so I wanted to find someone I could completely trust. Jake was very helpful and visited my Dads house as well as us going into the store twice so we felt the design and choosing the products was good as we had plenty of time to think about what we wanted and could see samples in store.
The installer Declan was brilliant, he was very good with my Dad and a perfectionist with his work. He did an excellent job!

I worked with Jake Marriott-Rust on the kitchen design. He helped me identify the best products and designs for my space. He carefully took me through all the steps in the process and when I needed to make changes or additions he suggested them. The kitchen was delivered on time the delivery drivers were helpful. The fitting is really good and the kitchen fitter has worked with me to ensure everything has come out to standard. While it has not been cheap to install, it’s been quite costly I am pleased overall.

Pretty stress free from start to finish. Wickes designer and installer were professional throughout the process. We really felt that our needs, wishes and preferences were paramount to them. Deliveries happened when they said they would. We were kept informed and in the loop every step of the way. The process was finely tuned and efficient backed up by a responsive customer service team. Renovation can be disruptive and stressful but Wickes mitigates this. They are experts in their field when it comes to design, quality and installation. We would highly recommend approaching Wickes if you are thinking of renovating or updating your bathroom or kitchen.

Fast and efficient
Easy to use on website

Had a kitchen designed by Jake from the Daybrook Nottingham store. He explained everything to us and we were happy with the design, ordering and delivery. Sean from Parker Kitchen & Joinery Specialists did the installation. He was very professional and so hard working. Sean explained everything what was being done and was more than happy to answer any questions we had. He left everything clean and tidy and showed us how everything worked. His work is second to none and we are so happy with the finished kitchen. Massive thanks Sean

Met Jake several times for a full design of two bathrooms and a kitchen. Thoroughly enjoyed the process of selecting products, exploring different ideas, and getting his view on what would work best for the space. He's highly professional, friendly, and patient. If you're looking to renovate, I have no hesitation in recommending Jake to make the process a lot more straightforward!

Rachel was amazing!
Friendly, welcoming and knew her stuff ! She got back to me for every query. Wickes timings were lengthly and then no door handles!!! so bit frustrating. But the fit was excellent and I love my kitchen 😊

I needed some paint mixing to match a Farrow and Ball shade asap. The service from Michelle was outstanding - as the paint sample I had was slightly too small to sample, she suggested that she could use some paint from my (almost) empty can to create a larger sample to ensure a good colour match. Result - one very happy customer on a really hot day!

We went to the wicks in daybook arnold nottingham we went to look at the flooring i am disabled and cannot walk far at all so I use the small shopping trolleys they are small and just right for helping me get round with problems I have walking we went in store and I could not find a trolley I did see a few people walking around with the small trolleys I asked one of the staff who said you can not use them they are for staff only my wife went to an empty one and the member of staff said you are not allowed to use the trolly and took it off her she said it was for me and he took it off her and walked off he did not say he was sorry or anything we had to get a big one I could not even move it these called freindly staff jus ignored us I am 74 got diabetes got a metal bar in my leg down to my knee cap which is also metal I have osteoporosis which is weakening of my bones they can break so easy it's frightening when I am out with my wife she is my carer it upset her I broke my hip 2 years ago because my bones in my hip gave way I was in the hospital for 3 weeks I had to have a new hip made then learn to walk again just like a child I will say I will not be going into wicks ever again to be treated like that again they should put a sign on the door disabled people be aware of the very unhelpfully staff ? Not even a smile or offer off help never again