Wickes - Oldham Reviews 

86
•
TrustScore 4.5 out of 5

4.5

Larch Street, Oldham Lancashire, OL8 1TA, GB

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Rated 5 out of 5 stars

Julie (0n the checkout desk) - She noticed that I was struggling carrying some boxes and uunprompted walked over from her checkout desk to the kitchen section with a hand basket for me. I was so deepl... See more

Company replied

Rated 5 out of 5 stars

A great store and excellent team in Oldham. We had a long list of things to buy and Arun was fantastic, he helped us navigate what was available in store and what would need to be ordered. A great ass... See more

Company replied

Rated 5 out of 5 stars

Really pleasant and efficient experience buying specially mixed Dulux paint. Samona in the paint shop is cheerful, knowledgeable and professional. Arranged our specially mixed paints and other very... See more

Company replied

Rated 1 out of 5 stars

Had a kitchen fitted just over two years ago,the tap failed after about 12 months which was replaced.The tap has now failed again,kick board is peeling and the shelves also peeling.Reported this but n... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Oldham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Larch Street, Oldham, Lancashire, OL8 1TA, United Kingdom

  • +441619042700

4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.5

All reviews

(86)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service….

Arun was extremely knowledgeable and more than willing to assist me selecting appropriate tiles for my bathroom. His customer service was excellent, thanks again!

January 13, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi There, Thank you for leaving us a five-star review about your visit to our Oldham store. In particular, the great customer service you received from our colleague Arun. Many Thanks - DG

Rated 5 out of 5 stars

Sue was very helpful and friendly.

Sue was very helpful and friendly.

January 13, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Jason, We appreciate your kind words! We are so glad that you had a positive and helpful experience with Sue. -LC

Rated 5 out of 5 stars

Nico’s customer service skills were top…

Nico’s customer service skills were top notch! I couldn’t ask for better service. Efficient and kind. Thank you for the help

January 11, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Simon, Thanks for taking the time leaving your review. We are happy to hear that Nico was able to help in your local store and showed the level of customer service we aim to achieve. Thanks again for the kind feedback. -JL

Rated 1 out of 5 stars

Oldham branch - disappointing!

Oldham branch - disappointing! I booked a home visit with so called Design Consultant (wont mention name) only for this person to contact me a day before with patronizing and no interest to come out and to advise on design etc tc to say you 'looking at 8k was this something you have considered?' Yes I have and would of appreciate if you were more enthusiastic about this, after all I was looking to refurbish full bathroom. I am glad other companies are willing to come out work with me and find the best solution for my bathroom.

January 3, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi, Thanks for taking the time to leave your review. We are sorry to hear about the service of the design consultant you had booked with to come and visit your home this is not the kind of experience we want you to have with our design team. I have sent a request for further information and we can look into this for you. -JL

Rated 5 out of 5 stars

Julie arrived on time and worked very…

Julie arrived on time and worked very efficiently measuring our kitchen and dining room and answered my (many) questions. I’m looking forward to visiting the store to see the 3D plan.

January 4, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Chrissy.

We're happy to hear that the measuring process was efficient and informative. We appreciate your feedback and look forward to showing you the 3D plan in our store.
- PP

Rated 5 out of 5 stars

Haroon was absolutely amazing helped me…

Haroon was absolutely amazing helped me from start to finish and that kind off help is hard to find in a place like this since everyone is very busy, but he gave us his full attention and got the job done!
Give him a RAISE!

December 19, 2025
Unprompted review
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Reply from Wickes - Oldham

Hi Faizy, Thanks for taking the time leaving your review. We are happy to hear Haroon was able to help from start to finish that is the kind of service we aim to achieve. Thanks again for the kind feedback. -JL

Rated 1 out of 5 stars

No show

Sat in waiting for the home bathroom design appointment I'd booked. Had both email and text confirmations of date and time. Nobody showed up and nobody called/emailed/text to inform me.
Cheers guys, great use of my time. Will now obviously go elsewhere.

December 2, 2025
Unprompted review
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Reply from Wickes - Oldham

Hi Kari,

We regret that no one attended your design appointment, and you weren't informed. I've sent you a request for more information, so we can look into this. -Ellysse

Rated 5 out of 5 stars

Bathroom design

Julie was very professional,easy to deal with and knew her stuff.Highly recommended

September 16, 2025
Unprompted review
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Reply from Wickes - Oldham

We're happy to hear that you found Julie professional and easy to work with. Thank you for your recommendation! -AK

Rated 5 out of 5 stars

Sofia Graphite Kitchen

We purchased a kitchen with julie Johnson from start to finish she was fantastic, really helpful, and put us at ease with the whole designing process, every uncertainty we had she advised us or options, she gave us so much good advice and she has some much knowledge about kitchen's , We would highly recommend julie to anyone wanting to purchase a kitchen from wickes. First Class Servce.

September 6, 2025
Unprompted review
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Reply from Wickes - Oldham

We appreciate you sharing your experience. We're happy to hear that you found Julie to be helpful and that she put you at ease while designing your new kitchen. We're glad everything went smoothly, and we appreciate your recommendation.
- PP

Rated 5 out of 5 stars

Sue Ian and Simon and Rebecca amazing

Sue Ian and Simon where very helpfull in assisting me.
Oh and Rebecca was amazing and very helpful.
Thank you Rebecca.

September 3, 2025
Unprompted review
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Reply from Wickes - Oldham

We're happy to hear that our team was helpful and that you had an amazing experience with us. We appreciate you taking the time to leave us this positive feedback. -AK

Rated 5 out of 5 stars

A very friendly, professional and…

A very friendly,professional and efficient service. Fantastic work, Thank you Ian and Rebecca. You guys made it easy.

September 3, 2025
Unprompted review
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Reply from Wickes - Oldham

Hi, Shaz. Thank you for taking the time to share your review with us. I'm really glad to hear that, Ian and Rebecca, were very friendly, professional and efficient. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Rebecca and Iain were very helpful

Rebecca and Iain were very helpful. They took their time deal with all my queries on the different types of paints and colours I was looking for. They helped me get some real good deals on the paint I wanted as it was on offer and alot cheaper than B&Q. Their customer service was exceptional and I would definitely visit this store again as it was my first time in this store travelling from Rochdale.

September 3, 2025
Unprompted review
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Reply from Wickes - Oldham

Hi Mohammed, thank you for taking the time to leave a review. I'm really happy to hear that Rebecca and Iain took the time to help you find the items that you were looking for and go through the different types and colours of paint. We really appreciate your comments regarding their service. -LG

Rated 5 out of 5 stars

I went into wickes oldham

I went into wicks oldham, to look at the kitchens. I was approached by a a member of staff, she introduced herself ( julie johnson) she made me feel comfortable with the kitchen i chose i made an appointment to have a design, it was just what i had in my mind, i loved it thank you would have ordered from her but my house sale fell through, i will be back

June 25, 2025
Unprompted review
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Reply from Wickes - Oldham

We're happy to hear that you felt comfortable during your kitchen consultation and loved the design. We appreciate your feedback and look forward to assisting you again when your house sale is completed. -AK

Rated 5 out of 5 stars

Good service

Very happy with the service Julie Johnson provided when I was looking for a new kitchen. Came to the house to measure up and designed a kitchen which I was very satisfied with. Good knowledge and service all round.

July 25, 2025
Unprompted review
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Reply from Wickes - Oldham

Hi L Dawson, thank you for taking the time to leave a review. I'm pleased to hear that Julie was able to help design a kitchen that you were happy with and came out to your home to measure the space. -LG

Rated 5 out of 5 stars

Good shop and staff nice

August 12, 2025
Unprompted review
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Reply from Wickes - Oldham

Hi, Terry. Thank you for taking the time to share your review with us. I'm pleased to see you find our shop to be good and our staff to be nice. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Really helpful and knowledgeable staff

Really helpful and knowledgeable staff, with a good range of quality products at a good price.

August 9, 2025
Unprompted review
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Reply from Wickes - Oldham

We appreciate you taking the time to leave us your feedback. We're happy to hear you found our staff helpful and knowledgeable and that we have a good range of products available! -AK

Rated 5 out of 5 stars

Amazing customer service

⭐⭐⭐⭐⭐
I visited the Oldham store as it was closing today, feeling very stressed, but Ryan completely turned my day around. He was incredibly helpful and informative, taking the time to explain everything clearly and making sure I felt comfortable with my choices. His friendly manner and genuine care made me leave feeling upbeat and positive. Ryan is an absolute credit to the company, and I truly appreciate the outstanding service he provided.

August 9, 2025
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

We appreciate you taking the time to share your experience in our Oldham store. We're so glad to hear that Ryan was helpful, informative, and turned your day around. It's great to know you left feeling upbeat and positive. -AK

Rated 5 out of 5 stars

Oldham BranchWe usually use the delivery service out…

We usually use the delivery service out of the Bury branch, but needed a piece of coving at short notice for one of our properties. The coving I needed was on the racking, but the manager went above and beyond to ensure we went home happy. Great job and thank you.

August 9, 2025
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

We're happy to hear that the team went the extra mile to ensure you had a positive experience. Thank you for taking the time to share your feedback with us; we appreciate it. -AK

Rated 5 out of 5 stars

At Oldham Wickes they are very helpful…

At Oldham Wickes they are very helpful and kind I had a heart bypass and they seen me struggling lifting 10liter paint up and came to help me and put it in my car for me thank you ☺️☺️

July 28, 2025
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi, Amjad. Thank you for taking the time to share your review with us. I'm happy to see that our staff were helpful on your visit. Thanks again for your kind feedback. - Scott H

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