Very disappointing experience with the bathroom installation. Wickes should send someone out first to price up the fitter before moving forward with plans. It has left us feeling really upset with th... See more
Company replied
Aldridge Road, Tameside Business Park, Perry Barr West Midlands, B42 2ET, GB
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Very disappointing experience with the bathroom installation. Wickes should send someone out first to price up the fitter before moving forward with plans. It has left us feeling really upset with th... See more
Company replied
Not being much of a DIY person I often struggle to explain adequately what it is exactly I’m looking for. Yesterday was no exception. I wanted “one of those things to test for electrical sources, like... See more
Company replied
I was served from priya and with help jas pinny they all got me sorted with trade account which came in useful when buying my items with 10% discount all ladies were very friendly and helpful
Company replied
Was in store yesterday and needed help looking for shelf fitting brackets for kitchen cupboard , Pinny explained that unfortunately do not stock what we required . She then helped with ti calcul... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Aldridge Road, Tameside Business Park, Perry Barr, West Midlands, B42 2ET, United Kingdom
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Very disappointing experience with the bathroom installation. Wickes should send someone out first to price up the fitter before moving forward with plans. It has left us feeling really upset with the whole process and also feeling as if I was being ripped off! Suddenly at the end of the day fitter charged too much without making us aware about those costs atleast if we know full price of everything we would have been prepared.
EXTREMELY UNPROFESSIONAL.

Reply from Wickes - Perry Barr
Another great visit to Perry barr. Served by pinny and very great ful

Reply from Wickes - Perry Barr
Would like to say thank you to shashi for amazing help and customer service. 10out of 10.

Reply from Wickes - Perry Barr

Reply from Wickes - Perry Barr
I was served from priya and with help jas pinny they all got me sorted with trade account which came in useful when buying my items with 10% discount all ladies were very friendly and helpful

Reply from Wickes - Perry Barr
I served by Sania and pinny today.They were both very helpful. Great service

Reply from Wickes - Perry Barr
Not being much of a DIY person I often struggle to explain adequately what it is exactly I’m looking for. Yesterday was no exception. I wanted “one of those things to test for electrical sources, like a screwdriver type of thing”. Today was no different but with great assistance from Charlotte I was in and out of the store with what I wanted in no time. Friendly, patient and a great source of knowledge how. 10/10.

Reply from Wickes - Perry Barr

Reply from Wickes - Perry Barr
The member of staff who came to help charlie, was really useful and helped me with sorting my trade discount and seemed happy to be working there which Is a nice change to some of the other wickes ive gone to.customer service was exceptional and to the point. Many thank to Charlie

Reply from Wickes - Perry Barr

Reply from Wickes - Perry Barr
Served by the lovely Priya at Wickes Perry Barr.
Excellent customer service, very knowledgeable, friendly and helpful :)

Reply from Wickes - Perry Barr
Great service every time I go to Perry Barr. Pinny and Oriya always smiling and very polite

Reply from Wickes - Perry Barr
Priya was absolutely ten out of ten in terms of help on the shopfloor. I didn’t feel rushed at all. Sean was also an amazing help and is a massive asset to the team at Wickes.

Reply from Wickes - Perry Barr
Ryan and Priya delivered excellent customer service — professional, helpful and focused on ensuring I got exactly what I needed.
Their clear product guidance and friendly approach made the experience outstanding.
Thank you both for your great support.
I really appreciate good staff
Mohammed Mehrban of Aston

Reply from Wickes - Perry Barr
I would like to formally recognise Ryan and Priya for their outstanding customer service during my recent visit to Wickes.
Both advisors demonstrated exceptional professionalism, product knowledge, and a genuine commitment to ensuring I received exactly what I needed.
From the moment I approached them, they were attentive, patient, and proactive. They took the time to explain product details clearly, guided me through suitable options, and made sure I fully understood the specifications before making my purchase.
Their ability to listen carefully and provide accurate, helpful information reflects the highest standard of customer care.
Ryan and Priya went above and beyond to make the experience smooth and stress‑free. Their teamwork, courtesy, and dedication truly stood out, and they are a credit to Wickes. Excellent service like this builds trust and keeps customers returning.
Thank you, Ryan and Priya, for your exceptional support and professionalism.
Regards,
Sarfraz Kayani

Reply from Wickes - Perry Barr
I'm a trade customer in Perry barr. Always get really happy welcome. Pinny is always very helpful

Reply from Wickes - Perry Barr
Pinny and bill great service today on kitchens,really please. KAREN was very helpful

Reply from Wickes - Perry Barr
great service to day in te showrooms
pinny and Bill was there to answer my questions

Reply from Wickes - Perry Barr
Perry bar good service pinny is very good deal very friendly service

Reply from Wickes - Perry Barr
Good service in Perry barr
Pinny and shashi was very helpful

Reply from Wickes - Perry Barr
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