Wickes - Sheffield North Reviews 

217
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TrustScore 5 out of 5

4.9

2 Rutland Road, Sheffield South Yorkshire, S3 8DQ, GB

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Rated 5 out of 5 stars

I recently purchased a bathroom from Wickes and had the pleasure of being assisted by MR SPENCER HORNER. I would like to say a big thank you to Spencer for his outstanding customer service. H... See more

Company replied

Rated 5 out of 5 stars

Mike was brilliant today, patiently helping me decide the way forward on an important plastering and decorating issue that I am trying to sort out. He helped me buy the right products for the job and... See more

Company replied

Rated 5 out of 5 stars

Mihaela was incredibly helpful when I needed lots of tester pot Dulux coloured mixed. Thank you team at Sheffield North!

Company replied

Rated 3 out of 5 stars

This review is for the Sheffield Rutland Rd store... I have no problem with the store itself but they really need to sort out their disabled parking bays. The markings have very nearly disappeared s... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Sheffield North

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 2 Rutland Road, Sheffield, South Yorkshire, S3 8DQ, United Kingdom

  • +441142752756

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mihaela was incredibly helpful when I…

Mihaela was incredibly helpful when I needed lots of tester pot Dulux coloured mixed. Thank you team at Sheffield North!

October 31, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Rachel,

It's great to know that the team provided you with great support during your visit. Thank you so much for taking the time to share your lovely feedback with us. -Ellysse

Rated 5 out of 5 stars

I recently purchased a bathroom from…

I recently purchased a bathroom from Wickes and had the pleasure of being assisted by
MR SPENCER HORNER.

I would like to say a big thank you to Spencer for his outstanding customer service. He was extremely polite, professional, friendly and knowledgeable throughout the whole process. He took the time to understand what I wanted, guided me through the different options and provided excellent advice to help me make the right decisions.

His approach was very reassuring, and he made the entire experience smooth and enjoyable. It’s refreshing to deal with someone who genuinely cares about their customers and takes pride in their work.

Spencer is a real credit to Wickes. Thank you for your excellent service. I would highly recommend him to anyone looking to purchase a bathroom from Wickes!😊⭐️🌟✨🌟⭐️

November 2, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hello Mohammed, We are absolutely thrilled to hear about your wonderful experience purchasing a new bathroom. It is fantastic to know that you received such polite, professional, and knowledgeable guidance throughout the entire design and decision-making process. We are delighted that the service was so reassuring and enjoyable, and we will be sure to pass your lovely compliments along to celebrate this outstanding dedication to customer care. Thank you for sharing your highly positive feedback and recommendation. - FC

Rated 5 out of 5 stars

A really professional service from…

A really professional service from Spencer thank you, highly recommend.

November 1, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Thank you for your kind feedback! We're delighted to hear Spencer provided a professional service. We'll be sure to pass on your recommendation and thanks. -AK

Rated 5 out of 5 stars

Louis was amazing very friendly

Louis was amazing very friendly. Easy to get on with. Very knowledgable and professional.feel total trust in everything hes done said . Looking forward to our new kitchen. Thank you louis

October 31, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Customer. We are absolutely delighted to hear about your fantastic experience planning your new kitchen with Louis. It is wonderful to know that you received such friendly, professional, and knowledgeable guidance, and that you felt complete trust throughout the entire process. Thank you so much for taking the time to share your lovely feedback, and we hope you thoroughly enjoy your new space once it is complete. - Andrew

Rated 5 out of 5 stars

Mike was brilliant today

Mike was brilliant today, patiently helping me decide the way forward on an important plastering and decorating issue that I am trying to sort out. He helped me buy the right products for the job and gave great support with friendly and clear instructions and all options. As always, brilliant store and service :)

October 29, 2026
Unprompted review
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Reply from Wickes - Sheffield North

We are absolutely delighted to hear about your positive experience and the helpful guidance you received with your home improvement project. It is wonderful to know that you felt so well supported with clear advice and excellent product recommendations to help you find the best way forward. Thank you so much for your kind words about our store and service. -JG

Rated 5 out of 5 stars

Rutland road wickes

Going to rutland road wickes is made so easy as they are all very friendly and always help if asked . Also carla on the checkout is always smiling and nothing is to much bother

October 26, 2026
Unprompted review
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Reply from Wickes - Sheffield North

We are so pleased to hear that you had such a wonderful visit to our store. It is fantastic to know that our team is always friendly and helpful, and that you received such warm, attentive service at the checkout. Thank you very much for taking the time to share your kind feedback with us. -AK

Rated 5 out of 5 stars

Was served by clare at hillsbrough…

Was served by clare at hillsbrough branch she was very helpful nothing was too much trouble
Thank you

October 23, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Customer. We are absolutely delighted to hear that you received such helpful and attentive service during your recent visit to our branch. It is wonderful to know that Clare went above and beyond to assist you and make your experience a great one. Thank you so much for taking the time to share your lovely feedback with us. - Andrew

Rated 5 out of 5 stars

Staff were taking deliveries and Carla…

Staff were taking deliveries and Carla sorted out getting some stock from the back room - friendly and great customer service !

October 16, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Julie,

Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that Carla went out of her way to check the stockroom. It is great to know you experienced such helpful and friendly service during your visit. -Ellysse

Rated 5 out of 5 stars

All of us at Kids Plant Trees are…

All of us at Kids Plant Trees are really grateful to Mike and all at the Rutland Road Wickes for their kind donation of mesh and staples to make rodent proof cages for our community tree nursery! Its donations like these that help us to keep involving kids in growing trees to plant in local schools and parks. Thanks Mike and the team!

October 13, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Annie. We are so pleased to hear that Mike and team was able to support your community tree nursery. It is wonderful to know that the donated materials will help protect the young trees and keep local children involved in such a meaningful green project. We wish your group continued success with all your inspiring environmental work! - Andrew

Rated 5 out of 5 stars

Carla - Sheffield North you are a star

On arrival I asked Carla who was manning the till where a certain item was. Even though she directed me to straight to the aisle I couldn’t find the item. I went back to her and she immediately got cover for the till and took me straight to the item. Thank you Carla you were friendly, very professional, extremely helpful and knowledgeable and went the extra mile. I highly recommend Wickes, Sheffield North for its excellent service.

October 12, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Mark. We are so pleased to hear about your positive experience at our Sheffield North store. It is wonderful that Carla went out of her way to cover the till and personally guide you to the exact product you were looking for. We truly appreciate your kind feedback and recommendation of our service. - Andrew

Rated 5 out of 5 stars

Went in today got top level customer…

Went in today got top level customer service from Shane.
Keep up the good work lads and lasses.

October 10, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi, Tom. Thank you for taking the time to share your review with us. We're really pleased to see that you're happy with the customer service provided by, Shane. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I was having some difficulty finding…

I was having some difficulty finding the right thing, then I came across clare who helped me find it. She made my visit nice and easy and was lovley to chat to, will be visiting again

October 8, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hello Tanisha, We are so pleased to hear that a member of our team was able to assist you when you were having trouble, making your visit smooth and pleasant. Thank you so much for taking the time to share your delightful feedback, and we look forward to welcoming you back again soon. - FC

Rated 5 out of 5 stars

Very very helpful staff

October 8, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Paul, Thank you for taking the time to leave your review. We are delighted to hear that you found our team to be so supportive and attentive during your visit. - Sean

Rated 5 out of 5 stars

Get experience soon so far

Get experience soon so far, Louis has been great. Professional, helpful and brilliant customer service
Can’t wait for our new kitchen to be fitted

October 7, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Natalie, Thank you for your five-star review concerning the service provided by our design consultant Louis. We look forward to hearing how the new kitchen installation progresses. Many thanks for your review and for choosing us for this important purchase.

Rated 5 out of 5 stars

Community group donation

Thanks so much to Mike at Wickes North for the kind donation of timber to rebuild our compost bays and a water butt for our community garden!

October 5, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hello Anna, We are so pleased to hear about the support provided for your community garden project. It is wonderful to know that the donated materials will help with rebuilding your compost bays and setting up the water butt. Thank you for sharing such positive feedback with us! - FC

Rated 5 out of 5 stars

Karla as always gives superb customer…

Karla as always gives superb customer service and is always friendly, helpful and makes wickes a pleasure to shop at

October 2, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that, Karla was friendly and helpful, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Fantastic staff.reallly helpful

Fantastic staff.reallly helpful. Carla sorted my query quick and professionally!

October 1, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Michael, We're so pleased to hear that Carla provided such fantastic and helpful service. It's wonderful to know that your query was sorted quickly and professionally. - Sean

Rated 5 out of 5 stars

Wonderful staff really helpful

Wonderful staff really helpful. Carla Rutland Road

September 30, 2026
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hi, Salim. Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff to be helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Fantastic customer service from Julie at Wickes Sheffield North

I just wanted to leave a review for Julie at the Sheffield North store. She was absolutely brilliant from start to finish — really friendly, helpful and went out of her way to make sure I got everything I needed.

It’s refreshing to deal with someone who genuinely seems to care about helping customers rather than just doing the bare minimum. Julie was knowledgeable, patient and made the whole experience easy and stress-free.

A real credit to Wickes and definitely deserving of recognition. Thanks again, Julie — excellent customer service! 👏

September 30, 2026
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

We are absolutely thrilled to hear about your fantastic experience. It's wonderful that Julie was so friendly, helpful, and went out of their way to ensure you found everything you needed. We are delighted that their knowledge and patience made your experience easy and stress-free. -JG

Rated 5 out of 5 stars

Mike was really helpful and helped us…

Mike was really helpful and helped us to find exactly what we needed for a very good deal

September 26, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hello Sara, We're so pleased to hear that Mike was really helpful and assisted you in finding exactly what you needed at a very good value. We appreciate your kind words! -JG

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