⭐⭐⭐⭐⭐ Craig will be truly missed! I popped into my local Wickes in Southport today, only to find that the brilliant store manager, Craig, has moved on to another store. I just had to leave a no... See more
Company replied
Location
Switch locationKew Retail Park, Scarisbrick New Road, PR8 5RG Southport, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently made use of the community fund scheme at Wickes and they have been incredible. My outdoor area in my classroom needed updating and Wickes were more than happy to provide some materials. Jac... See more
Company replied
My kitchen was fitted in April and it is now November. I have had a nightmare with Wickes. I strongly advise you not to go near them. I have been cc’ing in the director for the last few months to tr... See more
Company replied
First time in this store and the customer service was outstanding especially Paul and another colleague who was on the till who i didnt catch his name. Paul and his colleague assisted me with getting... See more
Company replied
Company details
About Wickes - Southport
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Kew Retail Park, Scarisbrick New Road, PR8 5RG, Southport, England, United Kingdom
- 01704 648400
4.8
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I visited the Southport store yesterday…
I visited the Southport store yesterday and was extremely happy with the helpful staff considering it was the second day of opening and the store was busy the staff was attentive and very friendly. *****
October 18, 2025
Unprompted review
Reply from Wickes - Southport
Hi Melanie,
We're happy to hear that our staff was helpful and attentive during your visit to the Southport store. We appreciate your positive feedback and are glad you enjoyed your experience.
- PP
Great place to shop
Been waiting a long time for a Wickes store not far from me and wow it was worth the wait. Really impressed with the layout and the staff were very welcoming and friendly, makes you want to work there !! I’ll definitely be a regular customer.
October 17, 2025
Unprompted review
Reply from Wickes - Southport
We appreciate you taking the time to share your positive experience! We're happy to hear that you were impressed with our store and found our staff welcoming. -AK
Very impressive
I visited the newly open southport wickes store and was very impressed. The variety of products was brilliant and the showroom was amazing! Staff was super helpful a manager called Craig helped me find what i needed and helped me with my heavy products into my car. Wickes is my new place to shop
October 18, 2025
Unprompted review
Reply from Wickes - Southport
We appreciate you taking the time to share your experience at our Southport store. We're happy to hear that you were impressed with the variety of products and that our team was helpful. We're glad you enjoyed your visit! -AK
Staff very helpful in particular a…
Staff very helpful in particular a young girl Nicole very polite and kind
October 17, 2025
Unprompted review
Reply from Wickes - Southport
We appreciate you mentioning how helpful our staff was, especially Nicole. We are happy to hear that she was polite and kind. -AK
Friendly and helpful team
Philip has been fantastic and very patient whilst we were choosing a new kitchen. He was very friendly and knowledgeable and we're very pleased with the design plan he has done for us.
New showroom is fabulous
October 17, 2025
Unprompted review
Reply from Wickes - Southport
Hi Annette, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Philip in our store and that they provided you with useful advice. -AH
Helpful and friendly staff
All of the staff are so helpful and welcoming. Shirley, who served me on the till, was so lovely and Craig was a great help at helping us find what we needed. The store is so well presented and the showrooms look amazing.
October 17, 2025
Unprompted review
Reply from Wickes - Southport
Hey Laura, thanks for your five-star review, and I'm glad you enjoyed the service from Shirley and Craig in our Southport store! - Dylan
The staff are so welcoming and the…
The staff are so welcoming and the store looks great was speaking to a gentleman called Conor who was extremely helpful and polite well done wickes just what Southport needed
October 17, 2025
Unprompted review
Reply from Wickes - Southport
Hi Amy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Conor in our store and that they provided you with useful advice. -AH
Fantastic new store also staff were…
Fantastic new store also staff were excellent very helpful. This store is much needed in this area
October 17, 2025
Unprompted review
Reply from Wickes - Southport
Hi Pat, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.