Wickes - Stirchley Reviews 

First visit to Wickes Stirchley to get paint mixed. Staff were helpful and upbeat. Was quickly served by Joe - who took great care but also handled the process efficiently. I enjoyed a little chat as I waited. Great, friendly service.

JOE is a new face I am seeing now at wickes Stirchley very good boy and ready to help … thank you JOE keep doing good work Blessings upon you

Good access to trolleys for loading, and good check out staff, thanks to the new guy Joe at the Stirchley store. Speedy friendly checkout scanning and service

Kash was exceptionally helpful cheerful and friendly. A credit to Wickes

Great young bloke friendly & helpful Joe (new)

Went to the store today to inquire about some bathroom paint the 2 lovely ladies at the checkout was so friendly and helpful will definately be coming back

I went to Wickes today to buy 30 bags of top soil all mentally prepared for some heavy lifting and got greeted by a wonderfully friendly staff who made sure I didn't have to lift a single finger in the end. A heroic and very sunshiny man called Neil went and fetched all bags for me and heaved them in my little car whilst being very attentive about weight distribution so I wouldn't end up doing a wheelie on the way home. Excellent service! Couldn't be happier!

Writing this review on behalf of my mum. She visited the Wickes Stirchley Store this morning. She was unsure about some of the items she needed but was given a lot of support by a colleague called Neil. He was exceptionally helpful and as my mum is a disabled customer he went above and beyond to help her and make sure that she was supported by taking the items to the car. It was exceptionally helpful and kind, not something she experiences in a lot of other shops so she was extremely happy with the service.

Couldn't find what I was looking for so asked for help. Sorted out immediately with a smile, fabulous thanks.

I'm very sad to have given this review as I've had 3 projects with Wickes
My kitchen doors are bubbling at bottom and I have got guarantee left.
After a rude representative and a very cold reply by Adam I would never go to Wickes again.
I was told today by Adam that the kitchen has been discontinued and they can not replace the door. Which is a clear lie and they are selling the bespoke sofia graphite range online
I spoke to rosy today in customer services and she sed he has got it wrong and go in to store for the door.
They clearly do not want to help and made an excuse to brush me off. I can't even get the graphite colour door from anywhere.
I would not waste my money and shop with wickes anymore. All the horror stories are true I'm afraid and do not waste your time or money with them
I will update this review if they do care to help or sort this mess out
Do not waste your money stay away
They have replied but no message has been sent on trust pilot. I have sent another email and will update accordingly.
N keyani

Friendly professional staff very helpful. Got everything I needed in store. The two ladies on the till and the young lad was very helpful. Would definitely recommend the stirchley branch.Time 18.47 / 8/4/2025.

Went in today to look at kitchens as we have a home appt this week. A lovely lady Shelley helped us so much in answering all our questions and even gave us ideas and answered questions we didnt even have yet. Left the store today feeling less stressed about our kitchen reno and now looking forward to it.
Thanks Shelley!

I received fantastic customer service from Neil at Wickes Stirchley. He was so kind, knowledgable and helpful. He gave me useful tips and suggestions about the MDF board I was purchasing and how I can safely cut them.

Neil was a pleasure to speak with and is a credit to the Wickes team!

Thanks Neil,
Super helpful!!

Becky was really helpful in helping me find what I needed whilst also helping someone else!!

Allce she is a brilliant staff to help me to make payments smoothly. Thanks

This is my number 1 go to store, great team of staff, always receive a great service. Really good event yesterday, would love to see more in the near future.

An amazing trade event at wickes stirchley yesterday, some really good trade representatives and to top it off fix radio were there. some great freebies, loved the 15% off and the cakes were totally amazing. massive shout out to Shelly, Natalie and all the team at wickes for a great event.

Attended the took marking event today, CT1 gave great demos and examples, select DNA had great products and knowledge, Fix Radio were very engaging, funny and friendly and my only negative point was On The Tools, there was no acknowledgment to the customers and just spoke amongst themselves but overall, it was a great event, would love to see more!

Great local store