Wickes - Stirling Reviews 

Fantastic service. Welcoming staff and very helpful

Graeme in Stirling store is great, loaded bags of cement in to the car for me today without hesitation. Really helpful and friendly

Graeme made our shopping so easy and positive. Very helpful

I have recently moved house, as a single mum with 2 kids it has been really daunting. Wickes Stirling have been so helpful. In particular Jack, who has helped me with paint, toilet seats and skirting boards and more. I am so grateful for his guidance and patience.

Massive thanks to Stirling Wicks for the donation for our nursery. We are so grateful and can’t wait to get planting

Great service today. Very helpful team

Great company, staff are always very helpful and approachable! My most recent visit to store I was served by graeme and recieved lovely customer service.

Great help from Angie today, when looking for a shower! Thank you for your help! Brilliant service!

I was completely lost in the shop at first until the staff came over to help! Char was super friendly and helped me find everything i needed in a sec!

This super nice girl with red hair was so helpful. I’m pretty sure her name is Char, she was so sweet to us and made sure we got everything we needed. Fully recomend!!!

Excellent service from Gemma and her staff today

Was in store today an served by a lovely guy Jack, he was chatting away while serving me, well mannered an presented, he is a credit to your company

Having researched a few companies regarding a kitchen installation we decided to choose Wickes for this project. Jasmine Geor was our first port of contact and she did a wonderful job in designing a kitchen to suit our needs. Also she was there when we had any concerns.
SH Joinery who carried out the installation did a great job. They were very professional and asked us if we had any minor alterations before they finalised individual components.
The bottom line is, we couldn't have asked for a better company to deliver and install our dream kitchen.
PS The customer service department were also exceptional regarding any queries we had.

Louise was pleasant,smiling and very professional throughout

We had a new kitchen designed and fitted by Wickes and received really great service.

Louise was our design consultant and worked with us to design exactly what we wanted, with some good recommendations too. She was always happy to answer our questions and change a few bits to the design after we had purchased and before it was fitted. It was a quick process too, with a home visit, then we went to the store to review the design and arrange payment which was all smooth. We had a fitter aligned originally who had to turn down the job eventually, but Louise arranged another for us very quickly without too much delay - a minor thing which was all resolved easily.

Tom was our aligned fitter and he and his team did a great job. They kept us up to date throughout and fitted the kitchen perfectly. They got on with the job and kept disruption to the absolute minimum, so working from home while they were in was easy. They also proactively resolved some issues with the delivery where a couple of items were missing, so I never had to do anything to resolve it which was very helpful. The work was scheduled very well and was completed on time.

The kitchen itself is great quality, with great work done to fit it, and we are really happy with it. Would definitely recommend to anyone!

My mum who’s 85 was needing a new kitchen and we’d heard good things about Wickes.
Louise in the Stirling branch was very professional, patient and friendly and not at all pushy.
The delivery drivers who delivered the kitchen were very pleasant and helpful.
Everyone involved in the installation did a great job and were a pleasure to deal with.
We had a couple of issues, the worktops were late in arriving which held things up and a leak developed under the sink, however when I reported this it was rectified within a few hours.
The finished kitchen looks great and my mum is delighted with it.

I ordered a Wickes kitchen, total cost of purchase and fitting around £10k, to be fitted in February 2026. Catalogue of faults - design was not as agreed, wrong handles, but the worst was the fitters, who missed a day, then rushed to catch up, did a very poor job. The worktop join was placed 2" from the sink, then I was told not to get water on it. They did not consider the job, they just bashed on, did it as fast as possible without caring, all they were interested in was getting the kitchen bashed in so they could get onto 'the big job in Glescae' they had the following day. My 'small' job mattered nothing to them. I have sought redress from Wickes and despite a few emails back and forth with their legal department, Wickes have done nothing to resolve the situation and I'm stuck with a kitchen that doesn't really fit the flooring, the wrong handles, a poor quality cooker and hob that have permanent marks on the steel that cannot be cleaned off, and worst of all, a countertop with the joint right beside the sink...... It is disgusting and Wickes should be ashamed, Avoid Wickes Stirling, avoid any so called fitters from Bellshill. They will take your money and simply not care less. Update: have still not heard from Wickes with resolution and have had no contact from Wickes whatsoever (despite the message below, as at 22 June nobody has in fact contacted me at all).

Wanted to buy a dozen 100L bags of bark, parked the van in the car park near the pallet of bark that was sitting out there, took one into the til and asked them to put 12 through, boy refused. Said i had to take all 12 bags from the car park, into the store, then back to the car park. Asked if he could put 12 through and then watch me take 12 bags from outside (store was empty) but he said no. No help offered. Ended up buying 20 bags of bark frrom The Range in Falkirk, where two employees loaded my van at the warehouse with the bags. Day and night customer service.

Visited store for info about hobs, sinks and taps. Girl in kitchen dept was very unhelpful, not at all engaging and actually stoned faced and rude. Repeatedly said it’s on the website when we asked about anything without any further information volunteered about the products we enquired about. I’ve been into Wicks twice, the last time several months ago, quite possibly the same employee. Presumably a customer facing role requires an amiable and engaging personality, which this girl does not possess. If your sales are low this is why. Sorry Wickes never again.

Great support and service from Louise to help us design our ideal bathrooms. Explained everything clearly, including delivery, installation and payment options. Friendly, professional, personable service.