Wickes - Wisbech Reviews 

133
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TrustScore 5 out of 5

4.8

Sandown Road, Wisbech Cambridgeshire, PE14 0SL, GB

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Rated 5 out of 5 stars

A huge thankyou to Ash at Wicks who very kindly donated some paint to Kinderley Community Primary School to decorate our newly extended Reception classroom. It looks wonderful and the children love t... See more

Company replied

Rated 5 out of 5 stars

Served by Oscar today! Helped with an odd and awkward and time consuming request, had no grumbles with helping, just cracked on and got me sorted! Thank you

Company replied

Rated 5 out of 5 stars

Went in looking for wall plugs for a project, Clive was very helpful and talked me through the different options available and what would be the most suitable. Everyone was very friendly especially Ha... See more

Company replied

Rated 5 out of 5 stars

First review of Wickes, Wisbech. Have shopped here several times before, always finding what I needed. Today I purchased 15 packs of wall tiles for an ensuite project,along with other building materia... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Wisbech

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Sandown Road, Wisbech, Cambridgeshire, PE14 0SL, United Kingdom

  • +441945819415

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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4.8

All reviews

(133)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience at Wickes

A member of staff, Jayden, was incredibly helpful and patient in helping my mother and I fit large and long woods and plaster into our 7 seater. Additionally, the staff were very quick in helping us get a worktop from the tall shelves that required a forklift! It was cool seeing them work and the customer service was all around good, especially for such a busy time.

September 12, 2026
Unprompted review
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Reply from Wickes - Wisbech

We are so pleased to hear about your positive experience with us, Trinity! It's wonderful that Jayden was incredibly helpful and patient, and that our staff were quick in assisting you. We are delighted that you experienced such excellent customer service, especially during a busy time. - Andrew

Rated 5 out of 5 stars

Very helpful staff had the products I…

Very helpful staff had the products I needed Jayden went the extra mile assisting me as a wheelchair chair user carrying everything and loading into my car lots disabled parking available highly recommended store always helpful cheers

September 5, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Nick, We are so pleased to hear about your positive experience! It's wonderful that Jayden was helpful and that you found the products you needed. We appreciate you highlighting the assistance with carrying and loading your purchases. - Sean

Rated 5 out of 5 stars

Our go to source for everything maintenance

Our go to source for everyone having to maintain properties. Our family team are almost never let down with sufficient stocks being held. A great team running a clean and tidy warehouse.

September 7, 2026
Unprompted review
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Reply from Wickes - Wisbech

We are so pleased to hear that our stock levels consistently meet your family team's needs for property maintenance. We truly appreciate your kind words about our team and warehouse. -AK

Rated 5 out of 5 stars

Excellent job was helped to put goods…

Excellent job was helped to put goods onto trolleys and safely into our car for us Jayden was very helpful my husband said excellent customer service

September 3, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hello Keith, We're so pleased to hear about your positive experience and that Jayden was able to help you with your goods. It's wonderful that you received excellent customer service. -JG

Rated 5 out of 5 stars

Jayne from wisbech store was excellent

August 29, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Helen, Thank you for your fantastic 5-star review! We are so pleased to hear that Jayne at our Wisbech store provided you with excellent service. We appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Thanks for all the help Rosie!!!

August 16, 2026
Unprompted review
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Reply from Wickes - Wisbech

Thank you for your wonderful five-star review, Dim! We are so pleased to hear that Rosie provided such amazing customer service. We truly appreciate your kind feedback. - AB

Rated 5 out of 5 stars

Had a large order

Had a large order, was served by Rosie at Wisbech store. Rosie was very knowledgeable, pointed me in the right direction. Placed my order arranged my next day delivery, all done with ease. Very good service

August 12, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Steve, Thank you for your review. We are pleased that our colleague Rosie was able to help you with your large order. We appreciate your business.

Rated 5 out of 5 stars

My experience shopping in Wisbech ...

I met a very helpful assistant, Jayne, I wanted to buy a mixer tap for my kitchen. I had misunderstood & thought the tap was in stock, Jayne was able to find out what had gone on, went through your nearest branches & finally she was able to arrange said tap to be delivered to my home! A wonderful experience for me! I left your store in Wisbech well pleased, so my very sincere thanks to Jayne. A star indeed!

August 7, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi MM Wallace,

We are so pleased to hear about your fantastic experience at our Wisbech store! It's wonderful that Jayne was able to assist you so effectively with your mixer tap, going above and beyond to ensure you received it. We truly appreciate your kind words. -Ellysse

Rated 5 out of 5 stars

Great service from Jayne at Wisbech

Great service from Jayne at Wisbech, very helpful, lovely lady.

July 18, 2026
Unprompted review
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Reply from Wickes - Wisbech

Thank you for your wonderful five-star review, Paula! We are so pleased to hear that Jayne in Wisbech provided such great and helpful service. It's lovely to know she made a positive impression. - AB

Rated 5 out of 5 stars

Oscar

The other day, I came to wickes in Wisbech to purchase some paint but I discovered it had to be mixed, thankfully the service I received from oscar was extremely helpful, he was attentive, patient and explained the whole process with knowledge. I don’t normally write reviews but with the service I received the other day I felt I needed to. Big thanks to Oscar!

July 12, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Alice, we're delighted to hear about your positive experience at our Wisbech branch. It's wonderful that our colleague was attentive, patient, and knowledgeable in explaining the paint mixing process. Thank you for sharing your kind feedback. -LG

Rated 5 out of 5 stars

Come in store looking for laminate…

Come in store looking for laminate flooring. Wasn’t sure what else I needed. Very helpful member of staff helped me.
Friendly and very knowledgeable
Great member of your team.
Thank you Harvey

July 11, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Diane, we are so pleased to hear that a member of our team was very helpful and knowledgeable during your visit. Thank you for your wonderful feedback! -LG

Rated 5 out of 5 stars

I found the product easily and I paid a…

I found the product easily and I paid a fair price.
The store is laid out in a manner, to find items easily.
At the till a staff member had finished his shift, he began to leave, Clive then decided to serve me!
Excellent customer service skills.

June 18, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Peter, We're so glad you found our store easy to navigate and appreciated the excellent service. Thank you for your kind words! - Sean

Rated 5 out of 5 stars

Fantastic service today from the lovely…

Fantastic service today from the lovely Rosie at Wisbech branch.
Service with a smile 😊
Thank you

June 16, 2026
Unprompted review
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Reply from Wickes - Wisbech

We are so glad to hear you received fantastic service from Rosie. Thank you for your kind words! -AK

Rated 5 out of 5 stars

Hannah is the most amazing member of…

Hannah is the most amazing member of staff of the Wisbech store of Wicks , she is a valuable member of the team , and others can learn a lot from this very lovely individual.😀

June 15, 2026
Unprompted review
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Reply from Wickes - Wisbech

We are so pleased to hear about your positive experience and kind words about Hannah. Thank you for your wonderful feedback. -AK

Rated 5 out of 5 stars

Hannah good

Hannah served me, very polite, very nice

June 15, 2026
Unprompted review
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Reply from Wickes - Wisbech

We appreciate your kind words. We are glad to hear Hannah was very nice and polite. -AK

Rated 5 out of 5 stars

Jayne is such a fantastic member of…

Jayne is such a fantastic member of staff. Always has a smile and super helpful in store. Great store always has what I need to get on with the job. If I could give a 10 star I would.

June 15, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Luke, we are so pleased to hear our team member provided such helpful service and that you always find what you need. Thank you for your wonderful feedback. -LG

Rated 5 out of 5 stars

Rosie at the Wisbech store is always…

Rosie at the Wisbech store is always smiling and welcoming.
I use this store at least once a week and Rosie goes out of her way to help when there is something I can't find.
You are very lucky to have someone like Rosie working for you!

June 14, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hey Lawrence, thanks for your amazing review, and I'm glad you enjoyed the service from Rosie in our Wisbech store! - Dylan

Rated 5 out of 5 stars

Great customer service

Everyone we spoke to throughout the store was helpful and were a delight to talk to. We spoke to Rosie at the till and she was happy to help us, it felt like she was helping us because she wanted to, not because she had to.

June 14, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Phillip, we're so pleased to hear Rosie was helpful and a delight to talk to. Thank you for your wonderful feedback! -LR

Rated 5 out of 5 stars

Jayne was very helpfull and told me…

Jayne was very helpfull and told me where to find what i was looking for

June 12, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi, Kim. Thank you for taking the time to share your review with us. We're really pleased to see that Jayne, was very helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Purchase of Skirting Boards

Most recent visit to purchase paint & some skirting. Was confused regarding profiles & assistant Rosie was very helpful.

June 10, 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi, Lita. Thank you for taking the time to share your review with us. We're delighted to see that, Rosie, was really helpful when going into purchase paint and skirting boards. Thank you again for your kind feedback. - Scott H

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