Wiggle.jp Reviews 2,085

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

Unusually for wiggle, the delivery was delayed.When I inquired with Wiggle that the delivery item information was stopped on the way, I was contacted to wait a few days.Two days later, the package st... See more

Rated 5 out of 5 stars

I contacted them because none of the items I ordered were included, but they were left unattended for a month. I have sent 4 emails and still no response. Moreover, it was less than half the amount I... See more

Rated 5 out of 5 stars

I use a translation tool. I used it in Japan. First of all, the purchase process is very smooth. I was able to follow the delivery status to some extent. (I can't deny that I was a little nervous... See more

Rated 1 out of 5 stars

I am unable to track the product. After waiting for more than a month, when I asked for the product to be resent, I was told that it was out of stock and would be refunded. Inquiry response was also... See more

Company details

  1. Bicycle Store

About Wiggle.jp

Written by the company

http://www.wiggle.jp/ContactUsForm.よりお問い合わせください。日本語カスタマーサービス担当者ができるだ け早く回答させていただきます。

下記の当社登録済み住所まで書面でお問い合わせいただくこともできます。 ただし、この住所に直 接お越しになられても、直接商品を受け取ることはできませんので、ご注意ください。
Wiggle Ltd
1000 Lakeside
Suite 310
Portsmouth
PO6 3EN

Contact info

  • Wiggle Ltd. 1000 Lakeside, Suite 310, PO6 3EN, Portsmouth, United Kingdom

  • www.wiggle.jp

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Worst case

I bought a new bottom bracket for Campagnolo Ultra Torque. When I opened the box of the delivered product and checked the product, there was a used product with a firm trace of the tool. Two more items were missing. It's the worst. Only the product price was refunded, but there is no refund for the shipping cost. Purchases here are no longer trusted.

January 23, 2020
Unprompted review
Rated 4 out of 5 stars

I use in Japan

I use in Japan
Delivery takes about 2 weeks but others are satisfied
Products are cheaper and easier to shop than in Japan

January 19, 2020
Unprompted review
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Rated 2 out of 5 stars

amazon jp is the best !!

This time, I bought two helmets.
I measured the size of the head and chose to fit it within the size shown.
However, the width did not fit at all.
Later, if you try on a local bicycle shop,
I received an explanation with European and Asian specifications.
It was a mistake to select only the dimensions around the head.
There was no such description in the explanation, and it was clear that there was insufficient information when purchasing the first helmet.
It was ruined because I prepared it with a Christmas gift.
I had to send my returns to the UK too, which was annoying during the busy Christmas season.
If you say the wrong size, you are wrong, so you can not bear the shipping cost, but if you think that you could avoid it with more kind explanations and materials,
It is very disappointing.
If I think calmly, it takes time to deliver, so I regret using the online shopping overseas with the goods with the size.
After all, I realized again that it was best to buy it on amazon in Japan.
If you are a purchaser in Japan, beginners should be careful about products purchased at Wiggle.

December 25, 2019
Unprompted review
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Rated 5 out of 5 stars

I’m writing this from Tokyo

I’m writing this from Tokyo, Japan.
I’ve been using Wiggle since 2016 and am very satisfied with them. Just because they are trustworthy. Very simple but very important especially buyer from foreign country like me.
One big issue if I can say is that there are less Campy bikes than before.
Thank all the people working for Wiggle.

November 10, 2019
Unprompted review
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Rated 5 out of 5 stars

774g for 26x2.35, great grip at cornering.

I ordered one 26 x 2.35 model for my Cannondale Prophet front. It weighs only 774g which is much lighter than 27.5 spec. Great grip at cornering. A little harder than Rocket Ron to fit to wheel by hand, but easy to up the bead. Just good for bike park free ride without climbing. For uphill or cruising on flat is unknown. I liked it anyway.

September 13, 2019
Unprompted review

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