Unfortunately, a great experience turned bad quickly. I ordered a bike I’d had my eyes for several weeks, once it got in stock on the website. After about two weeks, I was informed that my order had b... See more
Company replied
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Unfortunately, a great experience turned bad quickly. I ordered a bike I’d had my eyes for several weeks, once it got in stock on the website. After about two weeks, I was informed that my order had b... See more
Company replied
Order stuck in delivery, a month overdue to expected delivery (which was a long one, due to brexit or budget cutbacks). Still not delivered. Been in contact with customer service, first time when th... See more
We bought two Lumie alarm clocks from Wiggle. Great service and fast delivery but they did not mention that the plugs were UK plugs so we had to rush out to buy adapters before gifting them
Great producs to a good price. But the delivery took way to long time. Don't know if it's due to Brexit and the new custom regulations but before Brexit the delivery was super swift. That's not the ca... See more
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1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3TU, Portsmouth, United Kingdom
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Good serivce and fast delivery (express). A big vareity of products for good prices.
Sometimes I wish the delivery times would be better.. Then it would 5 stars
Ordered shoes but never received any! It's been almost four weeks by now...

Reply from Wiggle.se
Good products at excellent competitive price, I'm very happy with my Wiggle purchase!
So I purchased a hope head doctor top cap. Said item did not include the bolt; thinking "eh probably my old bolt will fit", it did not occur to me that it would not fit. Turns out the top cap needs a propietary bolt. Returning the item (even if it was cheap) was out of the question, it would have been more expensive in the end.
Regarding the shipping, there was no way at all of tracking the purchased products. Other places like bikester and CRC, offer said services for free.
All in all, it was ok, but would have to think it twice in order to recommend wiggle over CRC, for example.

Reply from Wiggle.se
Very happy with the service, my first order with Wiggle was for a Sci Con bike bag and it whole ordering process was effortless and the delivery to Malta was very cheap and considering the bulk very fast delivery within a week. Also shopped around for this item and Wiggle had the most competitive pricing.
Exactly as advertised. I am recommending Wiggle to friends!
I'm completely satisfied with the order.
Fast and efficient service need your stuff fast..sorted with Wiggle.
"If we are EVER beaten on price, tell us and WE WILL MATCH that lower price. We don’t want you to ever find a lower price elsewhere, but despite our best efforts it can happen. So if you do find a lower price, inclusive or not of promotional offers and voucher discounts, let us know so WE CAN MATCH IT."
Jag är Platina-kund på Wiggle och har alltid uppskattat deras sortiment och snabba service.
Skulle lägga order på nya cykelprylar. Skorna jag ville köpa finns även på Start Cycles till ett betydligt lägre rea-pris. Jag informerade Wiggle.
Wiggle VÄGRAR att matcha det lägre priset från Start Cycles!
Ovantsående pris-löfte gäller tydligen "bara ibland" enligt de svar jag fått från Wiggle.
Ett klassiskt exempel av falsk marknadsföring. Storvulna löften som i slutändan inte visar sig mycket värda.

Reply from Wiggle.se
Great page with plenty of info. Good prices. Free delivery came with dhl in 10 days ffrom UK to Sweden. Should improve the assembly instructions you get with the bike and also give better info on what components are compatible with each bike.

Reply from Wiggle.se
Är jättenöjd med mitt köp! Ni har fått en fast kund
Got exactly what I wanted when I wanted it! I'm really satisfied!
Very good support and customer care. Fast delivery! Would absolutely buy again and recommend to friends!
The shoes were too small, had to send back. That was a very easy task.
This is by far the best place to buy your sport gear. Great assortment, great prices and reliable shipping though I wish they used UPS rather than DHL due to DHL's inflexibility and heavy bureaucracy. Minor thing but still...
I would absolutely recommend this for anyone who's out for new gear.
What I ordered is what was delivered. Delivery time was pretty much on the spot to, which is kind of unusual if you live in Sweden and order stuff online.
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